Silvana Mountain Hotel

Hotels
9.8 (81 reviews)
Furi 265 , Zermatt , ch

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Incredible views
Attentive service
Cons:
Average food quality

Categories

Cleanliness
9.78
The hotel is as clean and lovely as it gets.
Service
10
The staff were exceptionally attentive and kind, making us feel welcome.
Location
10
Unique mountain experience in a wonderful location with spectacular views.
Room Quality
9.78
Our room was perfect with luxurious and rustic features.
Amenities
9.78
The spa facilities were excellent, adding to the wonderful experience.
Value for Money
9.78
Overall we would recommend it to everyone looking for a premium cosy stay.
Food and Beverage
9.28
The burger at the restaurant was not great, but everything else was 10/10.
Overall Experience
10
Every aspect of our stay was wonderful and we loved the location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:32

Property Description

Luxurious Mountain Retreat

Ski-In, Ski-Out Convenience
With direct access to the ski slopes and proximity to the Matterhorn-Express cable car, enjoy hassle-free skiing and snowboarding right from the hotel.

Relaxation and Indulgence
Unwind in style at the indoor pool, spa with a hot tub and steam bath, and spacious rooms featuring bathrobes and scenic mountain views.

Family-Friendly and Entertaining
From a garden terrace for relaxation to a playground for kids, and guided mountain tours for adventure seekers, there's something for everyone at Mountain Hotel Silvana.

Experience the ultimate mountain getaway at Silvana Mountain Hotel. Book now for an unforgettable stay amidst the beauty of Zermatt.

Important information:

Please note that the last cable leaves at 17:00. The timetable may vary according to the season. Please contact the hotel before hand.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.8
Based on 81 reviews
Cleanliness: 9.78
Service: 10
Location: 10
Room Quality: 9.78
Amenities: 9.78
Value for Money: 9.78
Food and Beverage: 9.28
Overall Experience: 10
T
Tara couple es
10
2026-01-19 via Nuitee
I
Isabelle couple ch
10
Génialissime
Pros:

Un magnifique endroit, calme et reposant. L hôtel est top, rien à redire, personnel souriant, accueillant, agréable, serviable. Au top. À recommander ++++

2026-01-19 via Nuitee
M
Markus couple de
10
Oberhalb von Zermatt liegt dss perfekte Berghotel
Pros:

Das Hotel Silvana ist wirklich die beste Adresse im ganzen Tal, etwas oberhalb von Zermatt.
Das Spa ist wirklich super gemacht und für Ski- und Snowboardliebhaber gibt es direkt Anschluss an die Pisten des super Skigebiets hier von Zermatt.
Das Design der Räume ist wirklich außergewöhnlich da sich alte und neue Elemente perfekt vermischen.
Das Team ist auch super freundlich, dazu noch sehr leckeres Essen aus der Küche.
Zum Entspannen direkt an der Natur einfach genial.
Wir kommen gerne immer wieder hier her.
Zermatt hat natürlich viele sehr gute Hotels, aber im Silvana fühlen wir uns immer am Besten.

Vielen Dank für die romantischen perfekten Aufenthalte.
Diana und Markus

2026-01-09 via Nuitee
K
Karen family_with_children ch
10
Pros:

Everything was great. Father and son team was working beautifully. It would be a pleasure for us to return.

Cons:

Everything was impeccable.

2026-01-03 via Nuitee
P
Paul couple gb
10
A magical Christmas in the snow with a fabulous view and staff that go just a bit further to make you smile every minute
Pros:

Log cabin hotel with all modern trimmings including a fabulous spar pool

Cons:

Nothing

2025-12-28 via Nuitee
B
Barmettler couple ch
10
Wir kommen wieder
Pros:

Sehr harmonisch und entschleunigend.

2025-09-20 via Nuitee
S
Salgado couple do
10
Unique Mountain experience
Pros:

We stayed 3 nights at Silvana Mountain Hotel and it was truly incredible. A unique mountain experience in a wonderful location with spectacular views. The restaurant offers an authentic Swiss atmosphere with unique details, and every meal was absolutely delicious. The staff were exceptionally attentive and kind, making us feel welcome at every moment. The spa was a fantastic bonus to our stay – a charming and relaxing space that made the whole experience even more special. Highly recommended for anyone looking to enjoy the best of the Swiss Alps

2025-09-18 via Nuitee
K
Katarina couple hr
10
Absolutely beautiful place with a combination of premium and down to earth vibes
Pros:

The hotel is amazing and we would go back any time! The owners picked us up from the train station and explained a bit about the town. They were always checking if we needed anything, but they weren't pushy or intrusive. The hotel is as clean and lovely as it gets. The SPA is beautiful, we were the only ones there so the experience was even better. Overall we would recommend it to everyone looking for a premium cosy stay.

Cons:

The burger at the restaurant. EVERYTHING else was 10/10

2025-08-25 via Nuitee
E
Enrico solo_traveller it
9
Location eccezionale. Ottimo punto di partenza per gite ed escursioni anche in quota Da considerare che si trova 300 m
Pros:

Posizione magnifica. Grande comfort

2025-08-19 via Nuitee
D
Damian family
10
Pros:

Great

2025-08-14 via Nuitee
A
Amy family_with_children gb
10
Pros:

This was one of my favourite hotels I've stayed in. The staff were so friendly, the spa facilities excellent, breakfast wonderful, lovely playground for our two children, and our room was perfect. We loved the location in the forests above Zermatt and decided to have a quiet day enjoying the surrounding area and hotel because it was so lovely. Would love to have stayed for longer.

Cons:

Nothing, it was wonderful

2025-08-04 via Nuitee
P
Piotr couple pl
10
Pros:

Lokalizacja wyżej ponad Zermatt z pięknym widokiem na góry z balkonu. Bardzo dobrze wyposażony hotel, wspaniale wykończony w drewnie w stylu alpejskim.

2025-08-04 via Nuitee
S
Sophie family_with_children fr
10
2025-08-01 via Nuitee
R
Reto
10
Pros:

War alles tiptop

2025-07-26 via Nuitee
M
Mayuresh family_with_children in
10
Pros:

Wonderful mountain Hotel !!!!

2025-07-19 via Nuitee
E
Emy young couple us
10
Everything was excellent: staff, rooms, hotel, spa, and pool. We WILL stay here again.
Pros:

The hotel was incredible! Every room, including the lounge, restaurant, spa, and guest rooms, was luxurious and rustic. The beds were so cozy, the spa and pool were amazing, and the food was excellent. The staff were friendly, funny, and personable. We really enjoyed conversations with Marc, Marcus, and Sarah. We would stay here again and look forward to the next visit!

2025-07-10 via Nuitee
A
Andrea
10
Awesome
Pros:

Everything in this place is perfect. Location, vibe, customer service, cleanliness

The staff is so kind. Dinner time is like going back to Grandma's house for holidays.

2025-07-09 via Nuitee
F
Fezer family with young children au
10
This is a magical fairy tale stay
Pros:

I recently had the pleasure of staying at Silvana Mountain Hotel, and I can confidently say it was an unforgettable experience. From the moment I arrived, I was impressed by the professionalism, elegance, and attention to detail that defines this stunning hotel. Every member of the staff treated us like family, going above and beyond to accommodate any request with warmth and genuine care.
The hotel's organization and service were flawless, making my stay as effortless as it was luxurious. The location is absolutely perfect for skiing, offering breathtaking views and direct access to the slopes—truly the best spot on the mountain.
The hotel itself feels like something out of a fairy tale, with its charming, yet sophisticated ambiance. One of my favorite moments was sitting by the cozy wood fire during dinner, the crackling flames adding to the intimate and inviting atmosphere. The spa facilities are state-of-the-art, providing a relaxing retreat after a day on the slopes. A relaxing message is a must after a day adventuring in the Alps.

And the food—words can’t do it justice! Every meal was a delight, crafted to perfection with exquisite flavors that made each dining experience a true pleasure.
I can’t recommend Silvana Mountain Hotel highly enough. It’s the epitome of luxury, comfort, and warmth, and I look forward to returning for many more unforgettable stays.

Cons:

I loved everything

2025-02-11 via Nuitee
M
michael friends
10
Pros:

This is a wonderful modern hotel. The room was great, great views. Friendly staff. An awesome wellness area. Great dinners and the breakfast was amazing. They will pick you up and take you to the train station for a fee. Easy to get there by taking the gondola to Furi and then a 5 minute walk to the hotel. Would love to go again!!

2024-11-11 via Nuitee
K
Katalin family with young children gb
10
Relaxing and refreshing family holiday.
Pros:

Unique stay in beautiful location. A dream for those who love spa’s and relaxing after a long trek or skiing.

2024-10-14 via Nuitee