London Stay Apartments

Hotels
7.8 (1305 reviews)
187, Rotherhithe new road , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Laundry
Non-smoking throughout
Designated smoking area
Shared kitchen
Fire extinguishers
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Inconsistent service response

Categories

Cleanliness
6.19
Multiple complaints regarding cleanliness with specific mentions of dust, hair, and unsanitary conditions.
Service
8.16
Service was friendly, but responsiveness issues were noted with reception.
Location
9.2
Perfect location for accessing all areas in and around London, with good transport links.
Room Quality
7.65
Rooms were spacious and modern, but some guests experienced issues with bed comfort.
Amenities
8.68
Adequate amenities such as kitchen facilities and nearby supermarket.
Value for Money
7.14
Some guests felt cleanliness did not match the price paid, impacting overall perception.
Food and Beverage
7.19
No specific mention of food quality; generally adequate technologies for meal prep were noted.
Overall Experience
8.16
Experience was mixed; good location and friendly staff, but cleanliness was a major issue.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:37

Property Description

Contemporary Studio Apartments with Free WiFi

London Stay Apartments, conveniently situated near Southwark Park, offers modern studio apartments with complimentary WiFi. Each room features a 32-inch TV with access to over 70 channels, along with tea/coffee making facilities and free biscuits. Guests can enjoy the convenience of laundry service, en-suite bathrooms, and kitchenettes in every room.

Convenient Location with Easy Access to Transportation

Situated just a short walk from Surrey Quay Overground Station, guests can easily explore London with 24-hour bus services passing by and nearby train and tube stations. The property's proximity to shopping centers, supermarkets, and various transport options makes it an ideal choice for travelers looking to explore the city.

Close Proximity to Major London Attractions

With quick connections to iconic London landmarks like London Bridge, the O2 Arena, and the Olympic Park in Stratford, London Stay Apartments offers a central location for guests to experience the best of what the city has to offer. Book your stay now and make the most of your London adventure!

Important information:

The property reserves the right to pre-authorize the card provided on the reservation in order to guarantee the reservation in case of a no-show or late cancelation. The card will be pre-authorized 3 days prior to arrival. The property strongly advises all guests to have enough funds to cover.

The guest checking in must provide a passport or other photographic identification matching the name of the guest on the reservation.

The card used to reserve the room must be presented upon arrival for all nonrefundable reservations. If this is not possible, guests must inform the property in advance.

The total cost of the stay has to be done in full on/before arrival. Nonrefundable reservations will be charged at the time when the reservation has been made (please make sure to have enough funds in order to have the reservation confirmed).

Smoking is strictly prohibited inside the rooms and hotel premises, and there is a GBP 100 penalty for violating this policy. A covered designated smoking area is available inside the building. No visitors are allowed between 22:00 and 08:00.

There is a GBP 50.00 penalty per visitor if this policy is violated. No loud noise is permitted after 22:00. There is a GBP 100 penalty if this policy is violated. Guests will have to pay for any damages to the room (including linen).

This will be charged to the card used when the reservation was made, or deducted from the deposit upon checkout. Check-in standard time: from 15:00 up to 22:00 Check-out standard time: up to 11:00 Guests checking out after 11:00 will be charged GBP 20 for every extra hour.

Early check-in or late check-out is subject to availability and has to be confirmed by the property. Guests checking in after 22:00 must inform the property in advance and extra charges will incur as follows: GBP 15 extra for the 22:00 - 00:00 interval. GBP 30 extra for the 00:00 - 02:00 interval. Please note that no check-in is available after 02:00.

When booking 3 rooms or more, different policies and additional supplements will apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LON

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.8
Based on 1305 reviews
Cleanliness: 6.19
Service: 8.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.68
Value for Money: 7.14
Food and Beverage: 7.19
Overall Experience: 8.16
E
Edith Marie solo_traveller dk
5
Pros:

Det lå i et fint nok kvarter, der var bus lige uden foran døren og nem adgang til indkøb. Indtjekning og udtjekning fungerede nemt og også hurtig kontakt med udlejer. Der var både koldt og varmt vand og et velfungerende lille køkken.

Cons:

Der var ret beskidt. Der var larm fra naboer og tog/metro. Sengen var stenhård. Der manglede lidt køkkenudstyr, som fx. en ordentlig køkkenkniv. Rullegardinet virkede ikke ordentligt, så hvis jeg rullede det helt op lavede det slid på væggen og både malling og væg smuldrede af ned i sengen.

2026-07-17 via Nuitee
D
dwainehamilton solo_traveller gb
6
Pros:

It's in a really good location in London - not far from Central or tube / train stations

Cons:

The room I wasn't of a great standard, was way too hot with no fan in sight. It wasn't very clean either unfortunately with hairs found on bedding and floor. The shower wasn't great either.

2026-07-16 via Nuitee
A
Anna solo_traveller no
8
Nice stay.
Pros:

The apartment is perfect for two people. The kitchen is equipped with everything you need. The beds are very comfortable. Friendly and helpful staff. After two days of stay, the towels were replaced with clean ones.

Cons:

Unfortunately, the apartment doesn't have air conditioning, which was a real nuisance during my stay, as the temperature outside reached 30°C. Only a fan is available.

2026-07-16 via Nuitee
A
Alessandro couple it
8
Comoda struttura per visitare Londra, situata in un quartiere abbastanza tranquillo e servito dai mezzi pubblici, permet
Pros:

Camera comoda e spaziosa. Struttura vicino ai mezzi dí trasporto, la fermata dell’autobus è davanti l’edificio.

Cons:

Letto troppo piccolo e corto, lavandino del bagno piccolo. Un passamano più efficiente sulla scala inferiore .

2026-07-16 via Nuitee
B
Bravo Serrano couple es
10
2026-07-14 via Nuitee
M
Maria José solo_traveller es
5
Pros:

La ubicación

Cons:

La limpieza

2026-07-14 via Nuitee
V
Vanessa solo_traveller gb
8
Handy area to stay
Pros:

Location is good, near tube station and shops

Cons:

This is no fault of the apartment but we was on 3rd floor for a few nights, it was far too hot, we had a fan in the room which didnt do much with the heatwave.
No lift, carrying heavy luggage up 3 flights of stairs was a struggle for us girls 😫
I would recommend requesting a low floor.

2026-07-13 via Nuitee
M
Monica solo_traveller es
7
2026-07-13 via Nuitee
J
Joanne extended_group gb
7
Would definitely stay again, just not during a heat wave
Pros:

Very well laid out, plenty of room in the room we needed

Cons:

There is no air con. The room was like a sauna and only one fan for the whole room which just blew hot hair about.

2026-07-12 via Nuitee
O
Olusoga couple gb
7
2026-07-12 via Nuitee
C
Celine extended_group de
8
Nice, clean and modern apartment for the weekend!
Pros:

we were here because of the harry styles concert in wembley. the bus route was only 20 minutes direct way to wembley stadium ..so nice. the house was very new and modern. lift was also available. self check-in was super easy. the room was so clean and we had everything we needed. a kitchen was hidden in the cupboard and the bathroom was also very new. the beds and cover were so cozy. national rail service station was a 5minutes walk. we liked it a lot!

Cons:

the water pressure could have been stronger :-)

2026-07-11 via Nuitee
S
Sara family_with_children us
8
A perfect stay for the value and a good location!
Pros:

The apartment is very cute and was clean. It had very comfy beds and nice linens. It’s right next to 24 hour convenience stores which was nice.

Cons:

The apartment doesn’t have windows or ac so was very hot.

2026-07-11 via Nuitee
Юля extended_group ua
8
2026-07-10 via Nuitee
A
Ana Belen solo_traveller es
6
Muy sucio
Pros:

La ubicación, estaba cerca de una parada de tren y de un supermercado 24 horas. Muy buena conexión con el centro.

Cons:

Estaba muy sucio. El frigorífico con la puerta que se caía, los cubiertos para comer muy sucios, la tostadora llena de polvo ...

2026-07-09 via Nuitee
R
Rafał solo_traveller pl
8
2026-07-09 via Nuitee
B
Bethan solo_traveller gb
7
Pros:

Room was nice, comfy, clean.

Cons:

The noise from upstairs. We were lucky as it wasn't late at night or that early in the morning, but you could still hear furniture moving etc.
I think the location wasn't ideal if you're not used to London. Surrey Quays was the nearest underground but trains don't run late at night. There was bermondsley but that was quite a walk.

2026-07-09 via Nuitee
B
Bernadette solo_traveller gb
7
2026-07-08 via Nuitee
J
Joy solo_traveller gb
9
Nice clean place
Pros:

It had everything we needed, it wasnt as close to town as i thought. But 15min walk to canada water tube station was a nice walk and got us to where we needed to be.

Cons:

Flushing off the toilet wasnt fab hardly lets in any water, so doesnt flush out in one flush. Dont know if that was just our apartment or wether its the same in all apartments. Apart from that it was all good.

2026-07-07 via Nuitee
K
Karolina couple pl
9
2026-07-07 via Nuitee
A
Artur couple gb
6
2026-07-06 via Nuitee