GSH Colombo

Hotels
7.4 (538 reviews)
382, Galle Road, Colombo 6 , Colombo , lk

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Cons:
Noise issues
Unfriendly service
Food quality below expectations

Categories

Cleanliness
6.68
Several reviews mentioned cleanliness issues, particularly with smells and maintenance.
Service
8.15
Staff was generally helpful, though some instances of unfriendly service were noted.
Location
8.69
Location was frequently praised for its accessibility, though noise from the main road was a concern.
Room Quality
7.14
Rooms were described positively, but some guests experienced issues with amenities like hot water.
Amenities
7.17
Basic amenities were mentioned, but concerns were raised about cleanliness and item charges.
Value for Money
7.63
Some reviews found the price acceptable for the location, but issues with noise and the quality of stay were noted.
Food and Beverage
6.18
Food quality did not meet expectations for the price charged in several reviews.
Overall Experience
7.55
Overall satisfaction was moderate, with valuable experiences shared but several significant issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:47

Property Description

Elegant Rooms with Modern Amenities
Experience luxury and comfort at GSH Colombo with elegantly decorated rooms featuring flat-screen TVs, air conditioning, and minibars. Some rooms even offer private balconies and seating areas for relaxation.

Convenient Location and Services
Located just 1 km from Wellawatta Railway Station, our hotel offers easy access to transportation. Enjoy our 24-hour front desk, luggage storage, and airport shuttle services. Free parking is also available for your convenience.

Nearby Attractions and Facilities
Explore the vibrant city with shops, restaurants, and entertainment options just a short drive away. Medical facilities like Lanka Hospital and Asiri Surgical Hospital are within a few kilometers. Only 8 km from Colombo city and 40 km from Bandaranaike Airport.

Book your stay at GSH Colombo now for a memorable experience!

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: CMB

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.4
Based on 538 reviews
Cleanliness: 6.68
Service: 8.15
Location: 8.69
Room Quality: 7.14
Amenities: 7.17
Value for Money: 7.63
Food and Beverage: 6.18
Overall Experience: 7.55
B
Balasingham • couple • gb
8
Nothing to complain.
Pros:

Room size was average but nice and clean.

Cons:

Noise from the vehicles.

2026-06-01 • via Nuitee
M
Mutthuvel • solo_traveller • nz
7
Pros:

Location

2026-05-31 • via Nuitee
A
Asim • extended_group • mv
7
It was an average stay.
Pros:

Location was good.
Staff were generally good.

Cons:

Dear Hotel Management,

I am writing to formally express my dissatisfaction regarding my recent stay at your property. As a loyal guest who has chosen your hotel for three previous stays, I was highly disappointed to witness a significant decline in your overall service and hygiene standards.

Firstly, I submitted a request for a sea-view room at the time of booking to ensure a quiet environment away from the heavy traffic noise of Galle Road. Upon check-in, the reception staff confirmed that sea-view rooms were vacant, yet I was not accommodated.

Secondly, the upkeep of the public areas was unacceptable. The furniture in the main reception lobby was uncleaned and had a noticeable, unpleasant odor, creating a poor first impression.

Additionally, because of a late-evening flight, I requested a late check-out. Although rooms were available and this courtesy had been extended to me during two of my previous stays, it was flatly refused this time without valid justification. Finally, I noted that the breakfast standards have fallen considerably; the offerings were incredibly basic and lacked the quality I experienced during my past visits.

I trusted your hotel based on my positive past experiences, but the lack of care during this stay was unacceptable. I hope you will look into these operational shortcomings to restore the hotel's former standards.

2026-05-31 • via Nuitee
N
Niklaus • solo_traveller • ch
8
2026-05-26 • via Nuitee
L
Liyanage • solo_traveller • ch
7
Good but they could advance their quality.
Pros:

Good but they could do more

Cons:

Good but they could bring the quality high for the money they charge

2026-05-19 • via Nuitee
J
jeganathan • couple • lk
8
2026-04-28 • via Nuitee
N
Noel • solo_traveller • au
1
Pros:

Nothing

Cons:

Everything

2026-04-22 • via Nuitee
R
Ruwan • couple • us
10
2026-04-20 • via Nuitee
F
Fernando • extended_group • lk
7
2026-04-19 • via Nuitee
R
Ratheeshan • solo_traveller • lk
7
2026-04-17 • via Nuitee
P
Premachandran • extended_group • gb
1
2026-04-13 • via Nuitee
S
Sangar • couple • au
9
2026-04-10 • via Nuitee
S
Singarayar • couple • ca
10
Pros:

Everything

2026-04-08 • via Nuitee
• solo_traveller • ca
10
2026-04-08 • via Nuitee
S
Singarayar • couple • ca
10
Pros:

Everything

2026-04-07 • via Nuitee
C
Chanthru • couple • ch
5
2026-04-06 • via Nuitee
H
Haran • couple • lk
9
2026-03-29 • via Nuitee
S
Shakilaa • couple • gb
5
Good staff. Price is okay
Pros:

Convenience for the amenities

Cons:

Cleanliness really needs improvement

2026-03-17 • via Nuitee
C
Charith • extended_group • lk
5
2026-03-13 • via Nuitee
V
Vaithilingam • couple • au
7
2026-03-11 • via Nuitee