SureStay Plus Hotel by Best Western Shin-Osaka

Hotels
•
SureStay Plus Hotel by Best Western
8.1 (1972 reviews)
Yodogawa-ku Nishinakajima 2-11-21 , Osaka , jp
h.sugiyama@polaris-holdings.com

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Noise from adjoining rooms
Cleanliness issues noted

Categories

Cleanliness
6.46
Some reviews mention filthy air ducts and air conditioning, impacting the perception of cleanliness.
Service
8.73
Positive feedback on amicable staff and good service.
Location
8.07
Location is convenient with multiple transport options mentioned.
Room Quality
8.42
Many reviews highlight spacious and clean rooms.
Amenities
7.95
Basic amenities noted; some rooms lacked personal air conditioning adjustments.
Value for Money
8.91
Great cost-performance ratio mentioned in various reviews.
Food and Beverage
7.96
Breakfast offerings were reasonably priced, adding to the overall experience.
Overall Experience
8.33
General satisfaction expressed, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:06

Property Description

Convenient Location
Situated just a 5-minute walk from Nishinakajima Minamikata Subway Station, Sure Stay Plus Hotel by Best Western Shin Osaka is perfect for easy access to transportation options. The nearby JR Shin Osaka Shinkansen Station is only a quick 1-minute subway ride away, making travel a breeze.

Comfortable Accommodations
Each guestroom at Sure Stay Plus Hotel is equipped with modern amenities including a flat-screen TV, telephone, and electric kettle. The en suite bathrooms feature a relaxing bathtub and complimentary toiletries, ensuring a comfortable stay for all guests.

Great Facilities
Guests can unwind with a relaxing massage upon request or take advantage of the 24-hour front desk services. Additionally, the hotel offers free property-wide Wi-Fi, making it easy to stay connected throughout your stay.

Book your stay at Sure Stay Plus Hotel by Best Western Shin Osaka now to experience convenience and comfort during your travels.

Important information:

An accommodation tax per person per night is not included in the price and needs to be paid at the property.
Please note non-smoking rooms are limited. Smoking rooms can be deodorised upon request.

Parking is available on a first-come, first-served basis. There is also an off-site parking area available at an additional cost. Parking spaces cannot be reserved in advance.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 1000 per day.

Location

Guest Reviews

8.1
Based on 1972 reviews
Cleanliness: 6.46
Service: 8.73
Location: 8.07
Room Quality: 8.42
Amenities: 7.95
Value for Money: 8.91
Food and Beverage: 7.96
Overall Experience: 8.33
木村 • family_with_children • jp
7
2025-10-10 • via Nuitee
サイトウ • solo_traveller • jp
7
安ければ泊まりたいかな。
Pros:

清潔だったのと、チェックイン前にお荷物を預かってくれたこと。

Cons:

隣の声が聞こえる。
隣のドアの閉まる音が大きくてびっくりした。
エアコンの調整が自分で出来なくて、強中弱しかないから、熱くて寝れなかった。

2025-10-05 • via Nuitee
K
KUMI • family_with_children • jp
8
2025-10-05 • via Nuitee
ゆうゆ • family_with_children • jp
7
2025-10-05 • via Nuitee
• extended_group • jp
8
2025-09-05 • via Nuitee
T
Toshiyuki • couple • jp
5
2025-09-04 • via Nuitee
F
Francesco • family_with_children • it
8
Pros:

Buona struttura, camera spaziosa. Ci sta un 7 eleven proprio sotto.

Cons:

La posizione non è proprio il top se si è con i bagali

2025-09-03 • via Nuitee
C
Cedric • couple • be
8
Très bon hotel.
Pros:

Très bon hôtel. Personnel accueillant

2025-09-01 • via Nuitee
A
Anastasia • family_with_children • gr
8
2025-08-30 • via Nuitee
• solo_traveller • jp
7
Pros:

綺麗

Cons:

駅から少し遠い

2025-08-29 • via Nuitee
J
Jessica • couple • au
6
Dirty but okay
Pros:

Breakfast buffet was reasonably priced, the room was fairly cheap as well.
The river near by was a nice location to visit. The staff were amicable.
Complimentary bathroom and tea goods, but in the lobby.

Cons:

The air ducts and air conditioner were filthy. There was an air purifier in the room, but I feel that would not be needed if the room was cleaned properly.

2025-08-28 • via Nuitee
Y
yoshikazu • solo_traveller • jp
8
Pros:

閉館は残念

2025-08-27 • via Nuitee
S
SHUJI • family_with_children • jp
8
2025-08-27 • via Nuitee
T
Takuro • solo_traveller • jp
10
2025-08-27 • via Nuitee
S
Stephane • couple • fr
7
Pros:

La prise en charge des bagages gratuite
Personnel compétent et à l'écoute

Cons:

Hôtel un peu vieillot

2025-08-23 • via Nuitee
M
masahiro • extended_group • jp
9
2025-08-22 • via Nuitee
C
Claudio • solo_traveller • it
7
Pros:

Posizione , pulizia e gentilezza del personale

Le camere non sono piccole.

Cons:

Struttura datata , fitness center imbarazzante.

2025-08-22 • via Nuitee
幸枝 • family_with_children • jp
7
Pros:

部屋はとてもきれいにされていて快適にすごせました

Cons:

受付の方が外人で名前を求められはっきりゆっくり言ったのに違う方の名前で確認されたりコインランドリー室が汚く使うのをやめました

2025-08-22 • via Nuitee
Y
yuan • extended_group • cn
10
2025-08-20 • via Nuitee
B
bon • couple • jp
7
Pros:

南方駅近し。バス停近し（大阪駅方面）、コンビニ近し。飲食店近し。部屋キレイ。

Cons:

バスルームのにおい（排水口から？）が気になった。

2025-08-17 • via Nuitee