Hyatt Place Santiago/Vitacura

Hotels
Hyatt Place
8.6 (2499 reviews)
Avenida Américo Vespucio Norte 1597 , Santiago , cl

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great staff
Spacious rooms
Good location
Nice breakfast
Cons:
Cleanliness issues
Pricey dining options

Categories

Cleanliness
7.86
There were reports of cleanliness issues, including odors and dirty areas.
Service
9.33
Staff were described as very helpful and fluent in English, providing wonderful hospitality.
Location
8.87
The hotel is located in a nice area, near supermarkets, shops, and a grocery store.
Room Quality
8.32
Rooms were spacious and comfortable, though some issues were noted with bed quality.
Amenities
8.85
Good amenities including a large bathroom and a nice outdoor deck.
Value for Money
8.31
Satisfactory value, but dining options were perceived as a bit pricey.
Food and Beverage
8.36
Breakfast was generally well-received but could offer more variety.
Overall Experience
8.93
The overall sentiment leans positive with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:06

Property Description

Modern and Spacious Rooms
Experience the luxury of modern and spacious rooms at Hyatt Place Santiago/Vitacura. With floor to ceiling windows offering stunning views, each room is equipped with amenities such as satellite TV, a work area, and a private bathroom. Upgrade to a suite for a kitchenette and extra bathroom for added comfort.

On-Site Amenities
Indulge in the convenience of on-site amenities at Hyatt Place Santiago/Vitacura. Take a dip in the heated indoor pool, stay active at the 24-hour fitness centre, or catch up on work at the business centre. Don't forget to visit the small market offering a selection of pastries, sandwiches, and beverages.

Prime Location
Located near Parque Arauco shopping centre and Parque Bicentenario Park, Hyatt Place Santiago/Vitacura offers the perfect blend of leisure and entertainment. Explore Alonso de Cordova Street for shopping and dining options, all just a stone's throw away from the hotel.

Book your stay at Hyatt Place Santiago/Vitacura for a memorable and convenient experience.

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.6
Based on 2499 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 8.93
V
VeritoGF solo_traveller ar
9
Pros:

La ubicación, la vista desde el lugar donde se desayuna.

Cons:

La puerta del baño no cierra bien, es de vidrio y se desliza, y siempre queda abierta.

2026-08-28 via Nuitee
J
Julieth couple us
10
Confortable
Pros:

The location, the staff, everything was good

Cons:

None

2026-08-27 via Nuitee
A
Andre Filipe solo_traveller br
8
2026-08-27 via Nuitee
A
Alan couple cl
2
Deja que desear.
Pros:

desayuno, vista

Cons:

personal, mala atencion

2026-08-27 via Nuitee
D
Deborah Izabella couple br
10
Voltaria mil vezes!
Pros:

Nosso quarto tinha vista para as montanhas, o que deixou a experiência ainda mais aconchegante. 🏔️❤️ Os lençóis estavam impecáveis: limpos, cheirosos e extremamente confortáveis.

E o café da manhã? Simplesmente perfeito! Tudo uma delícia e tornou a estadia ainda mais especial.

Ter café da manhã e estacionamento inclusos também fez toda a diferença. Foi um verdadeiro sucesso!

Com certeza voltarei mil vezes mais. Amamos a experiência! ❤️

Cons:

Nada a reclamar!

2026-08-26 via Nuitee
C
Carolina family_with_children cl
8
buen finde en santiago
Pros:

piscina agradable, locaciones con muy buenas vistas de la ciudad

2026-08-26 via Nuitee
C
Cea couple cl
10
2026-08-26 via Nuitee
Y
Yoseph Aleph solo_traveller co
9
Pros:

Me gusto la ubicación, un sector muy tranquilo y la vista a las montañas es espectacular.

Cons:

Realmente todo me gustó.

2026-08-26 via Nuitee
F
Francisco couple cl
8
Muy buena
Pros:

La piscina temperada la encontré muy rica y muy buena. Con suficientes toallas etc.
La ducha también muy rica con presión buena temperatura del agua y la vista espectacular.

Cons:

Comimos en la noche en el hotel y pedí un barros luco y venía con muchísimo ajo. El barros luco no se prepara con ajo y este solo tenía gusto a Ajo.
La ubicación es buena, pero la señalización para llegar es confusa. No hay un letrero claro en el edificio que indique que ese es el Hotel.

2026-08-25 via Nuitee
M
Maria Alejandra extended_group co
7
2026-08-25 via Nuitee
F
FERNANDO family_with_children cl
9
Pros:

Panorámica a la cordillera

Cons:

Precio de la cena

2026-08-25 via Nuitee
A
Alvaro couple pe
5
Aceptable
Pros:

La ubicación, instalaciones, las vistas

Cons:

Check in MUY lento, desayuno amplio pero de baja calidad, TV no es Smart, aire acondicionado no funcionaba bien en el cuarto.

2026-08-24 via Nuitee
I
Ines family_with_children cl
5
Nada del otro mundo.
Pros:

Encuentro que la ubicación es buena y el hotel muy limpio.

Cons:

Un TOTAL DESASTRE EL FRONT DESK. En mi llegada, 3 personas en la recepción hablando de sus cosas sin siquiera saludar, pasaron 20 minutos de verme con mi hija de 5 años y les consulte si era el lugar correcto para c. In solo me dijeron que si. Cuando se dispusieron a recepcionarme tardaron mas de 20 minutos. Necesite preguntar donde era el estacionamiento, los horarios, de desayuno, el wifi...hasta como llegar a mi habitación. Cero datos. Me confirmaron un late c. out y la mañana que debia irme me molestaron 3 veces pidiendo que dejara la habitación. En otra oportunidad pedí que me enviaran toallas y me llego cualquier cosa. Una pena!

2026-08-24 via Nuitee
J
Juan Luis couple cl
10
2026-08-24 via Nuitee
G
Giseli solo_traveller br
10
2026-08-24 via Nuitee
F
Forjaz solo_traveller br
9
2026-08-24 via Nuitee
A
alexandre extended_group br
9
2026-08-24 via Nuitee
S
Suddu85 Business New York City, New York
2
Disappointed experience, stay away!!
Pros:

Disappointing stay. Cold and unwelcoming . All the acs are locked and managed centrally. The rooms got really hot and had to call someone in the middle of night to adjust the temperature

2026-08-23 via Tripadvisor
V
VeritoGF solo_traveller ar
9
Pros:

La atención

Cons:

El sofá cama

2026-08-22 via Nuitee
P
PEDRO extended_group cl
1
Pros:

No dan respuesta

2026-08-21 via Nuitee