Hyatt Place Santiago/Vitacura

Hotels
•
Hyatt Place
8.6 (2499 reviews)
Avenida Américo Vespucio Norte 1597 , Santiago , CL

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great staff
Spacious rooms
Good location
Nice breakfast
Cons:
Cleanliness issues
Pricey dining options

Categories

Cleanliness
7.86
There were reports of cleanliness issues, including odors and dirty areas.
Service
9.33
Staff were described as very helpful and fluent in English, providing wonderful hospitality.
Location
8.87
The hotel is located in a nice area, near supermarkets, shops, and a grocery store.
Room Quality
8.32
Rooms were spacious and comfortable, though some issues were noted with bed quality.
Amenities
8.85
Good amenities including a large bathroom and a nice outdoor deck.
Value for Money
8.31
Satisfactory value, but dining options were perceived as a bit pricey.
Food and Beverage
8.36
Breakfast was generally well-received but could offer more variety.
Overall Experience
8.93
The overall sentiment leans positive with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:06

Property Description

Modern and Spacious Rooms
Experience the luxury of modern and spacious rooms at Hyatt Place Santiago/Vitacura. With floor to ceiling windows offering stunning views, each room is equipped with amenities such as satellite TV, a work area, and a private bathroom. Upgrade to a suite for a kitchenette and extra bathroom for added comfort.

On-Site Amenities
Indulge in the convenience of on-site amenities at Hyatt Place Santiago/Vitacura. Take a dip in the heated indoor pool, stay active at the 24-hour fitness centre, or catch up on work at the business centre. Don't forget to visit the small market offering a selection of pastries, sandwiches, and beverages.

Prime Location
Located near Parque Arauco shopping centre and Parque Bicentenario Park, Hyatt Place Santiago/Vitacura offers the perfect blend of leisure and entertainment. Explore Alonso de Cordova Street for shopping and dining options, all just a stone's throw away from the hotel.

Book your stay at Hyatt Place Santiago/Vitacura for a memorable and convenient experience.

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.6
Based on 2499 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 8.93
G
gonzalobordas • solo_traveller • ar
10
2026-09-13 • via Nuitee
F
Fernando • couple • br
8
2026-09-12 • via Nuitee
B
Bulo Carreño • solo_traveller • cl
2
Falta de seguridad
Pros:

La habitacion espaciosa

Cons:

Que abrieron mi puerta de habitacion mientras dormia, menos mal tenia puesto el seguro metalico. La explicacion de lq gerente tardia y poco creible.
Aseo de la habitacion a las 17:00 horas.
Muy mal

2026-09-12 • via Nuitee
M
Macarena • couple • cl
8
Muy agradable. Me hubiera gusto
Pros:

Espaciosa y un rico sofá

Cons:

La ducha no conectada con el baño

2026-09-12 • via Nuitee
V
vaninamarchesi • solo_traveller • ar
8
Pros:

El desayuno, la gente que trabaja ahi, la.limpieza

Cons:

La.incomodidad de la cochera en un edificio distinto y, la de la recepción en un piso distinto de la planta baja

2026-09-12 • via Nuitee
S
Silvia • solo_traveller • es
9
Todo muy bien
Pros:

Todo

Cons:

El
Desayuno con mucha gente casi no había lugar

2026-09-11 • via Nuitee
C
CARLA • couple • br
10
2026-09-10 • via Nuitee
E
Ernesto • couple • pe
9
2026-09-10 • via Nuitee
W
Wall • couple • jm
3
Racist
2026-09-09 • via Nuitee
P
Paulo De Tarso • couple • br
8
Razoável
Pros:

Limpeza todo dia e troca de toalhas

Cons:

Funcionário de cara feia

2026-09-08 • via Nuitee
L
Luis • couple • cl
10
Excelente experiencia
Pros:

El upgrade

Cons:

Nada

2026-09-07 • via Nuitee
V
virginia • solo_traveller • cl
8
Cons:

La calidad de las sábanas

2026-09-07 • via Nuitee
L
Luis Ebensperger • solo_traveller • cl
10
Pros:

Desayuno, vista a la ciudad.

2026-09-07 • via Nuitee
M
Maria Victoria • solo_traveller • ar
8
precio-calidas buena opcion
Pros:

muy bien ubicada y los empleados muy amables

Cons:

la habitacion no era muy moderna

2026-09-07 • via Nuitee
J
Javiera • couple • cl
8
Tranquilo y buena experiencia
Pros:

Todo! Era muy cómodo, estaba limpio y las instalaciones en general estaban en buen estado.

Cons:

No hay algo que no me haya gustado, pero siento que entre el personal del hotel no tenían mucha comunicación entre ellos para entregarles la información a los huéspedes.

2026-09-07 • via Nuitee
O
Olga • couple • cl
10
Pros:

Ubicación y habitación excelente, muy buen desayuno.

2026-09-07 • via Nuitee
A
ARDILES LOADER • couple • cl
9
Bien
Pros:

La habitación

Cons:

El desayuno, muy desordenado y los huevos revueltos que sirvieron tenian un olor extraño

2026-09-07 • via Nuitee
K
Kristelle Vergara • couple • fr
9
Buena estadía
Pros:

La experiencia fue muy buena, todo el personal fue amable siempre. La limpieza diaria es destacable y el hotel está en un sector muy bueno y seguro. Hay restaurantes muy buenos cerca como el Bidasoa, lo recomiendo mucho.

Cons:

El desayuno es promedio, está bien, pero no es espectacular para los estándares de un hotel así. El último día había muy poco personal atendiendo el desayuno y estaban las mesas sucias y faltaban muchas cosas.
Durante el desayuno al parecer había personal del hotel tomando desayuno y hablaban fuerte todos los días.

2026-09-07 • via Nuitee
S
Sylvia • couple • cl
9
Muy agradable
Pros:

Muy buena ubicación y buen desayuno

Cons:

Las toallas

2026-09-06 • via Nuitee
C
Carmen • solo_traveller • cl
5
Poco aceptable
Pros:

Bueno

Cons:

No hay room service , el menú del restaurante es muy básico . Me tomé una sopa de pollo pésima .

2026-09-04 • via Nuitee