Hyatt Place Santiago/Vitacura

Hotels
•
Hyatt Place
8.6 (2397 reviews)
Avenida Américo Vespucio Norte 1597 , Santiago , cl

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great staff
Spacious rooms
Good location
Nice breakfast
Cons:
Cleanliness issues
Pricey dining options

Categories

Cleanliness
7.86
There were reports of cleanliness issues, including odors and dirty areas.
Service
9.33
Staff were described as very helpful and fluent in English, providing wonderful hospitality.
Location
8.87
The hotel is located in a nice area, near supermarkets, shops, and a grocery store.
Room Quality
8.32
Rooms were spacious and comfortable, though some issues were noted with bed quality.
Amenities
8.85
Good amenities including a large bathroom and a nice outdoor deck.
Value for Money
8.31
Satisfactory value, but dining options were perceived as a bit pricey.
Food and Beverage
8.36
Breakfast was generally well-received but could offer more variety.
Overall Experience
8.93
The overall sentiment leans positive with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:06

Property Description

Modern and Spacious Rooms
Experience the luxury of modern and spacious rooms at Hyatt Place Santiago/Vitacura. With floor to ceiling windows offering stunning views, each room is equipped with amenities such as satellite TV, a work area, and a private bathroom. Upgrade to a suite for a kitchenette and extra bathroom for added comfort.

On-Site Amenities
Indulge in the convenience of on-site amenities at Hyatt Place Santiago/Vitacura. Take a dip in the heated indoor pool, stay active at the 24-hour fitness centre, or catch up on work at the business centre. Don't forget to visit the small market offering a selection of pastries, sandwiches, and beverages.

Prime Location
Located near Parque Arauco shopping centre and Parque Bicentenario Park, Hyatt Place Santiago/Vitacura offers the perfect blend of leisure and entertainment. Explore Alonso de Cordova Street for shopping and dining options, all just a stone's throw away from the hotel.

Book your stay at Hyatt Place Santiago/Vitacura for a memorable and convenient experience.

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 2397 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 8.93
J
jessica • extended_group • uy
8
Confortable
Pros:

Ubicación

Cons:

Personal

2026-06-26 • via Nuitee
M
Mauricio Naudam • couple • cl
9
Excelente fin de semana en Hyatt
Pros:

Excelente ubicación , , restaurante con comida deliciosa y variada carta , personal con buena atención y cordiales.

Cons:

Todo ok.

2026-06-25 • via Nuitee
D
Durán • family_with_children • cl
1
2026-06-25 • via Nuitee
L
leila • family_with_children • cl
10
2026-06-23 • via Nuitee
D
daniela • family_with_children • cl
5
2026-06-23 • via Nuitee
S
Sandra • family_with_children • cl
3
Decepcionada
Pros:

Habitaciones espaciosas, pero nada del otro mundo precio calidad

Cons:

Aire acondicionado no funcionaba, el calor era sofocante, busqué el hotel por petfriendly pero no especifica en ninguna parte que hay que pagar cargos extras por la mascota, y es harto casi 100 mil pesos, y nisiquiera un plato de agua para las mascota, además la reserva decía cama extra grande, y era cama de dos plazas, como experiencia sirve para darse cuento que a veces el nombre del lugar no significa más comodidad, se paga el noviciado una sola vez dicen

2026-06-22 • via Nuitee
J
Javiera • family_with_children • es
10
Maravillosa estadia
Pros:

El desayuno es exquisito, con mucha variedad

Cons:

Todo es perfecto

2026-06-22 • via Nuitee
N
Nuñez • solo_traveller • cl
10
Pros:

Estaba limpio, buena ubicación, muy cómodo me encanta que tuviera un sofá

Cons:

Nada

2026-06-22 • via Nuitee
E
ELIANE • couple • br
10
2026-06-21 • via Nuitee
J
Juan Figuera • solo_traveller • ve
9
Pros:

Ubicación e instalaciones

2026-06-20 • via Nuitee
L
Lourdes • couple • ar
7
2026-06-18 • via Nuitee
W
WALTER JAIME • couple • bo
10
Muy tranquilo y cómodo
Pros:

La ubicación, buena atención, buen desayuno y muy limpio

Cons:

Ni mg un comentario

2026-06-18 • via Nuitee
M
mekkleber • family_with_children • br
9
Excelente hotel, café muito bom e vista espetacular
Pros:

Sobre o café da manhã a vista era muito boa, a qualidade dos itens e variedade também, o rooftop tinha uma vista excelente, a piscina aquecida dava um toque especial.

Cons:

O frigobar do quarto não estava gelando adequadamente, o café da manhã não pode adiantar alguns itens no dia do passeio como pedimos, a localização e boa mas necessita pegar uber ou transporte para a maioria das atividades.

2026-06-17 • via Nuitee
B
Bruno • solo_traveller • br
8
2026-06-17 • via Nuitee
A
Andrea • solo_traveller • cl
10
2026-06-15 • via Nuitee
F
Félix • couple • cl
9
Tranquilo, buen servicio en general
Pros:

tranquilidad del entorno, espacios, confort de la habitación.

Cons:

Los platos calientes del desayuno, al agotarse por la demanda, son cambiados de producto. Por ej., se acabó el tocino, y fue reemplazado por salchichas o un tipo de salchichas pequeñas. Lo mismo pasó con las verduras asadas (tomate). Cuando se acabó, fue reemplazado por tomate con orégano, pero no estaba asado. Estaba semi crudo (al natural).

2026-06-15 • via Nuitee
M
Marcelo • couple • cl
8
MALÍSIMO RESTORÁN
Pros:

Instalaciones y ubicación

Cons:

El restorán pésimo, mal atendido, comida fría, poca variedad, mal gusto

2026-06-14 • via Nuitee
A
Araya Diaz • family_with_children • cl
10
Pros:

Me gusta todo del hotel, habitaciones, desayunos, ubicación, etc

2026-06-14 • via Nuitee
C
Christian • solo_traveller • cl
10
Pros:

La atención y la ubicación

2026-06-14 • via Nuitee
P
Pedro • solo_traveller • cl
7
Pros:

Habitación cómoda y limpia.

Cons:

Demoraron mucho en habilitar una cama para mi hija de 9 años y estacionamientos apartados.

2026-06-12 • via Nuitee