Hyatt Place Santiago/Vitacura

Hotels
Hyatt Place
8.6 (2359 reviews)
Avenida Américo Vespucio Norte 1597 , Santiago , cl

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great staff
Spacious rooms
Good location
Nice breakfast
Cons:
Cleanliness issues
Pricey dining options

Categories

Cleanliness
7.86
There were reports of cleanliness issues, including odors and dirty areas.
Service
9.33
Staff were described as very helpful and fluent in English, providing wonderful hospitality.
Location
8.87
The hotel is located in a nice area, near supermarkets, shops, and a grocery store.
Room Quality
8.32
Rooms were spacious and comfortable, though some issues were noted with bed quality.
Amenities
8.85
Good amenities including a large bathroom and a nice outdoor deck.
Value for Money
8.31
Satisfactory value, but dining options were perceived as a bit pricey.
Food and Beverage
8.36
Breakfast was generally well-received but could offer more variety.
Overall Experience
8.93
The overall sentiment leans positive with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:06

Property Description

Modern and Spacious Rooms
Experience the luxury of modern and spacious rooms at Hyatt Place Santiago/Vitacura. With floor to ceiling windows offering stunning views, each room is equipped with amenities such as satellite TV, a work area, and a private bathroom. Upgrade to a suite for a kitchenette and extra bathroom for added comfort.

On-Site Amenities
Indulge in the convenience of on-site amenities at Hyatt Place Santiago/Vitacura. Take a dip in the heated indoor pool, stay active at the 24-hour fitness centre, or catch up on work at the business centre. Don't forget to visit the small market offering a selection of pastries, sandwiches, and beverages.

Prime Location
Located near Parque Arauco shopping centre and Parque Bicentenario Park, Hyatt Place Santiago/Vitacura offers the perfect blend of leisure and entertainment. Explore Alonso de Cordova Street for shopping and dining options, all just a stone's throw away from the hotel.

Book your stay at Hyatt Place Santiago/Vitacura for a memorable and convenient experience.

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 2359 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 8.93
P
Pedro couple cl
3
2026-05-22 via Nuitee
A
Angel solo_traveller es
9
2026-05-19 via Nuitee
C
Cecilia solo_traveller ar
6
Bien
Pros:

La habitación y el baño.

Cons:

El desayuno era muy simple.

2026-05-19 via Nuitee
F
fernando family_with_children cl
9
Pros:

restoran, la ubicación y la vista

Cons:

agua caliente en pisos alto llegaba poca presion

2026-05-19 via Nuitee
E
Ernesto couple pe
8
2026-05-18 via Nuitee
E
Ernesto solo_traveller pe
9
2026-05-18 via Nuitee
J
Jeremmy solo_traveller cl
8
2026-05-17 via Nuitee
J
Jumhariya couple cl
10
10
Pros:

Very clean

Cons:

Nice

2026-05-17 via Nuitee
P
Pablo family_with_children ar
9
excelnet estadia en familia
Pros:

excelente ibicacion Pîscina ideal para relajar

Cons:

nada

2026-05-12 via Nuitee
R
Romina solo_traveller cl
8
Ducha espantosa
Pros:

La piscina y las camas.

Cons:

La ducha espantosa. Muy antigua, no había presión de agua y por la ducha salía sólo un par de gotas que no alcanzaba para lavarse el pelo.

2026-05-11 via Nuitee
J
jose couple es
3
2026-05-11 via Nuitee
M
Maria Marta family_with_children ar
10
Excelente hotel , muy buena ubicación
Pros:

Excelente atención y las instalaciones limpias y cómodas

2026-05-07 via Nuitee
T
Trevisan family_with_children br
10
Recomendo este hotel
Pros:

Conforto da hospedagem e profissionalismo da equipe

2026-05-07 via Nuitee
G
gabriel andres extended_group ar
8
Cons:

la limpieza nos tuvimos que acercar al mostrador a solicitar la limpieza del baño

2026-05-06 via Nuitee
E
Ernesto solo_traveller pe
9
2026-05-06 via Nuitee
H
Hans Alexis solo_traveller cl
8
Pros:

La ubicación y el desayuno muy bueno

Cons:

La piscina esta bien solo que la temperatura un poco fría para ser temperada.

2026-05-04 via Nuitee
Y
Yhansfer couple cl
9
2026-05-04 via Nuitee
F
Fernanda family_with_children cl
10
Pros:

La atención

Cons:

No teníamos hervidor en la habitación para darle la leche a mi guagua sin embargo el personal fue muy amable y nos daba agua caliente cada vez que nos tocaba la hora de leche

2026-05-04 via Nuitee
R
Rivas solo_traveller cl
8
2026-04-30 via Nuitee
G
gustavo couple ar
8
Muy buena , le faltaria un mejor o más completo desayuno
Pros:

Muy buena

Cons:

Nada en especial

2026-04-29 via Nuitee