Hyatt Place Santiago/Vitacura

Hotels
•
Hyatt Place
8.6 (2258 reviews)
Avenida Américo Vespucio Norte 1597 , Santiago , cl

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great staff
Spacious rooms
Good location
Nice breakfast
Cons:
Cleanliness issues
Pricey dining options

Categories

Cleanliness
7.86
There were reports of cleanliness issues, including odors and dirty areas.
Service
9.33
Staff were described as very helpful and fluent in English, providing wonderful hospitality.
Location
8.87
The hotel is located in a nice area, near supermarkets, shops, and a grocery store.
Room Quality
8.32
Rooms were spacious and comfortable, though some issues were noted with bed quality.
Amenities
8.85
Good amenities including a large bathroom and a nice outdoor deck.
Value for Money
8.31
Satisfactory value, but dining options were perceived as a bit pricey.
Food and Beverage
8.36
Breakfast was generally well-received but could offer more variety.
Overall Experience
8.93
The overall sentiment leans positive with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:06

Property Description

Modern and Spacious Rooms
Experience the luxury of modern and spacious rooms at Hyatt Place Santiago/Vitacura. With floor to ceiling windows offering stunning views, each room is equipped with amenities such as satellite TV, a work area, and a private bathroom. Upgrade to a suite for a kitchenette and extra bathroom for added comfort.

On-Site Amenities
Indulge in the convenience of on-site amenities at Hyatt Place Santiago/Vitacura. Take a dip in the heated indoor pool, stay active at the 24-hour fitness centre, or catch up on work at the business centre. Don't forget to visit the small market offering a selection of pastries, sandwiches, and beverages.

Prime Location
Located near Parque Arauco shopping centre and Parque Bicentenario Park, Hyatt Place Santiago/Vitacura offers the perfect blend of leisure and entertainment. Explore Alonso de Cordova Street for shopping and dining options, all just a stone's throw away from the hotel.

Book your stay at Hyatt Place Santiago/Vitacura for a memorable and convenient experience.

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 2258 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 8.93
R
Raul • couple • cl
7
2026-02-28 • via Nuitee
M
Martin • solo_traveller • de
8
Hat gepasst
Pros:

Viel besser als beim letzten Mal
Raumtemperatur hat diesmal gepasst

Cons:

Liegt etwas außerhalb von Geschäften und Restaurants

2026-02-28 • via Nuitee
F
Fernando • family_with_children • cl
10
Estancia Flash de paso por Santiago
Pros:

La ubicación y la atención del personal, cercano a Parque Arauco

Cons:

Nada

2026-02-27 • via Nuitee
C
Carrasco • couple • cl
10
2026-02-26 • via Nuitee
X
Ximena • couple • fr
8
muy buena ubicacion
Pros:

Las instalaciones del hotel son muy buenas, la respuesta ante inconvenientes es muy rapida y eficiente. Muy buen parking. Agradezco que nos permitieran hacer late check out

Cons:

el desayuno lo encontre pobre

2026-02-26 • via Nuitee
A
Ana Cláudia • couple • pt
10
2026-02-25 • via Nuitee
T
Thomas • couple • de
9
2026-02-24 • via Nuitee
N
Nils Henrik • family_with_children • th
6
2026-02-23 • via Nuitee
F
Freddy • couple • cl
9
Estadia solo para dormir
Pros:

Ubicacion e instalaciones

Cons:

El desayuno y su atencion

2026-02-23 • via Nuitee
R
Rafael • solo_traveller • br
10
2026-02-13 • via Nuitee
S
Sierra • couple • cl
10
Hotel en excelente ubicación cerca de muchos lugares para salir a comer
Pros:

Limpio y cómodo

Cons:

Precio un poco más bajo

2026-02-12 • via Nuitee
R
Raúl Gustavo • couple • ar
7
No volvería a elegir este hotel
Pros:

Habitación espaciosa

Cons:

Personal ausente
Ausencia de pileta externa y solárium en reparación diurna con la imposibilidad de poder concurrir
Lejos del centro y los principales mall

2026-01-29 • via Nuitee
N
Nicolas • couple • cl
1
Si buscas algo que te sorprenda no es en hayatt place Santiago
Pros:

Buscaba una velada elegante pero mal servicio restaurant y relación precio calidad

Cons:

Buscan algo elegante que sorprendiera a mi esposa en nuestros 36 años de matrimonio pero no es lo que buscaba restaurant como un hostal en su menú

2026-01-29 • via Nuitee
T
Trinidad • extended_group • cl
8
2026-01-27 • via Nuitee
F
Felipe • family_with_children • cl
5
Pros:

La piscina, el gym, y las camas.

Cons:

Nos cobraron una pieza adicional, por 1 persona más. teniamos espacio suficiente en la suite para alojar los 5, ya que mi hijo de dos años no ocupa tanto espacio, ni come como un adulto.

2026-01-26 • via Nuitee
P
Paulina • couple • cl
4
2026-01-25 • via Nuitee
M
Michel • couple • pt
7
Good location but outdated hotel.
Cons:

Breakfast options could be better. No shampoo nor Bath Gel in the bathroom.

2026-01-25 • via Nuitee
F
Freddy • couple • cl
8
Agradable
Pros:

La ubicacion

Cons:

Comedor estrecho, muy lleno en el desayuno

2026-01-23 • via Nuitee
N
Natalia • couple • es
10
2026-01-22 • via Nuitee
C
Cristian • family_with_children • cl
9
2026-01-21 • via Nuitee