Hyatt Place Santiago/Vitacura

Hotels
•
Hyatt Place
8.6 (2258 reviews)
Avenida Américo Vespucio Norte 1597 , Santiago , cl

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great staff
Spacious rooms
Good location
Nice breakfast
Cons:
Cleanliness issues
Pricey dining options

Categories

Cleanliness
7.86
There were reports of cleanliness issues, including odors and dirty areas.
Service
9.33
Staff were described as very helpful and fluent in English, providing wonderful hospitality.
Location
8.87
The hotel is located in a nice area, near supermarkets, shops, and a grocery store.
Room Quality
8.32
Rooms were spacious and comfortable, though some issues were noted with bed quality.
Amenities
8.85
Good amenities including a large bathroom and a nice outdoor deck.
Value for Money
8.31
Satisfactory value, but dining options were perceived as a bit pricey.
Food and Beverage
8.36
Breakfast was generally well-received but could offer more variety.
Overall Experience
8.93
The overall sentiment leans positive with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:06

Property Description

Modern and Spacious Rooms
Experience the luxury of modern and spacious rooms at Hyatt Place Santiago/Vitacura. With floor to ceiling windows offering stunning views, each room is equipped with amenities such as satellite TV, a work area, and a private bathroom. Upgrade to a suite for a kitchenette and extra bathroom for added comfort.

On-Site Amenities
Indulge in the convenience of on-site amenities at Hyatt Place Santiago/Vitacura. Take a dip in the heated indoor pool, stay active at the 24-hour fitness centre, or catch up on work at the business centre. Don't forget to visit the small market offering a selection of pastries, sandwiches, and beverages.

Prime Location
Located near Parque Arauco shopping centre and Parque Bicentenario Park, Hyatt Place Santiago/Vitacura offers the perfect blend of leisure and entertainment. Explore Alonso de Cordova Street for shopping and dining options, all just a stone's throw away from the hotel.

Book your stay at Hyatt Place Santiago/Vitacura for a memorable and convenient experience.

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 2258 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 8.93
J
Jose Maria • family_with_children • py
9
Excelente opcion por seguridad y entorno
Pros:

Ubicación , limpieza , desayuno

Cons:

Acceso al lobby en 12 piso y acceso al parking en edificio contiguo

2026-04-09 • via Nuitee
A
Agustín • family_with_children • cl
10
Pros:

La amplitud de las piezas

2026-04-09 • via Nuitee
C
cristina • extended_group • it
6
Santiago Vitacura con vista
Pros:

Tutto negli standard

Cons:

Mi aspettavo un maggior confort per un 4 stelle, la reception è al 12 piano e le camere ai piani inferiori, per ogni richiesta era un viaggio in ascensore...

2026-04-09 • via Nuitee
P
Pablo Jose • couple • uy
9
Pros:

El desayuno es correcto podría ser mejor, la piscina y el gim perfectos, y la ubicación para mí una de las mejores De Santiago.

2026-04-08 • via Nuitee
A
Alfredo • couple • ar
9
2026-04-08 • via Nuitee
C
Cristian_Toledo • family_with_children • cl
8
Pros:

Ubicación y la piscina

Cons:

Tuve un problema bastante feo, puse que iba con mi mascota, me cobraron $108 usd por esto, la estadia eran $140 con que me decían esto, no me quedaba en el , esto no lo anunciaron en ninguna parte

2026-04-06 • via Nuitee
D
Dawn • family_with_children • gb
10
Pros:

Everything - the views were amazing, food fantastic, staff so helpful, lovely room and a great nights sleep- would definitely stay again ❤️

2026-04-05 • via Nuitee
P
Pablo • family_with_children • uy
10
2026-04-05 • via Nuitee
C
Camilo • solo_traveller • cl
4
Regular
Pros:

La descripción decía “Suite con cama extragrande, sofá cama y vistas”.

La cama era regular y no tenía vistas.

Cons:

No se ajustó a la descripción

2026-04-04 • via Nuitee
M
Marielys Larez • family_with_children • cl
10
Pros:

La cadena hotelera hyatt siempre destaca por su confort

Cons:

En el desayuno los huevos fritos parecían de plástico, es una sugerencia para mejorar la calidad del desayuno

2026-04-04 • via Nuitee
M
mario • family_with_children • cl
8
Buena ubicación y tranquilidad
Pros:

Lo mejor del alojamiento es su ubicación. El desayuno es variado y la atención excelente.

Cons:

Esta vez lo malo ha sido el mal olor en los baños, nos hemos alojado varias veces acá y esta es la primera vez.

2026-04-04 • via Nuitee
D
Dimas • couple • br
10
2026-04-03 • via Nuitee
P
Pablo Jose • couple • uy
10
2026-04-02 • via Nuitee
E
Elenice • couple • br
10
Perfeita
Pros:

Do quarto espaçoso e agradável

Cons:

Não tem

2026-04-02 • via Nuitee
S
SooJin • family_with_children • cl
9
very comfortable and enjoyable stay, and I would definitely recommend this hotel.
Pros:

Great breakfast selection with a good variety of options. The location is excellent and very convenient for getting around. Housekeeping is done daily, and everything was always clean and well maintained. The staff are very friendly and helpful, especially the front desk team.

Cons:

The parking area is located a bit far away, and the requirement to notify the guard each time you enter can be a bit inconvenient, especially if you come and go frequently.

2026-03-31 • via Nuitee
C
Camilo • family_with_children • cl
8
2026-03-30 • via Nuitee
C
Cristofer Ignacio • couple • cl
7
Regular
Pros:

La ubicación

Cons:

El desayuno poca variedad, las personas que atendían en el desayuno no atendieron bien, parecían enojados.

2026-03-29 • via Nuitee
T
Torres • couple • cl
9
Pros:

Desayuno bueno

2026-03-29 • via Nuitee
S
Simon • couple • fr
8
Cons:

Petit-déjeuner assez basique.
Malheureusement obligés de fermer les stores à cause du soleil, dommage pour la vue.

2026-03-29 • via Nuitee
S
sofia • couple • cl
10
2026-03-29 • via Nuitee