Hotel Prado Real

Hotels
6.6 (1291 reviews)
Prado, 15 , Soto Real , es

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location for hiking
Helpful service team
Cons:
Poor cleanliness
Uncomfortable room conditions
High noise levels

Categories

Cleanliness
5.43
Numerous complaints about dirty towels and bedding, indicating poor cleanliness.
Service
7.9
Some positive feedback on service, but also mentions of rude staff indicating inconsistency.
Location
8.44
Location praised for its proximity to hiking and natural surroundings.
Room Quality
5.89
Frequent issues with room comfort, old mattresses, and lacking amenities noted.
Amenities
5.42
Limited mention of amenities and complaints about noise levels.
Value for Money
5.88
Comments indicate that the cost does not align with the quality provided.
Food and Beverage
6.43
No specific mention of food and beverage options; assumed average.
Overall Experience
7.4
Mixed feelings overall, with several severe critiques but some positives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:21

Property Description

Charming Mountain Retreat in Soto del Real

At Hotel Prado Real, guests can enjoy a choice between cozy rooms and spacious duplex apartments. The modern accommodations all come equipped with free Wi-Fi, a TV, and a private balcony or terrace for relaxation after a day of exploring.

Delicious Dining and Event Spaces

Indulge in traditional Castilian cuisine at the hotel's restaurant or unwind with a drink at the scenic café-bar overlooking the garden. With a separate building available for events, Hotel Prado Real is perfect for hosting special occasions or business gatherings.

Outdoor Adventures at Your Doorstep

Nestled in the Sierra Norte Mountains, the hotel offers easy access to a variety of outdoor activities including hiking, cycling, and horse riding. Explore the picturesque Santillana Reservoir and Cuenca Alta del Manzanares Nature Reserve just a short drive away.

Book your stay at Hotel Prado Real for a memorable mountain getaway in Soto del Real!

Important information:

Guests arriving after 23:00 are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

6.6
Based on 1291 reviews
Cleanliness: 5.43
Service: 7.9
Location: 8.44
Room Quality: 5.89
Amenities: 5.42
Value for Money: 5.88
Food and Beverage: 6.43
Overall Experience: 7.4
N
Nietas solo_traveller ar
8
2026-08-05 via Nuitee
S
Soledad extended_group es
9
BUENA
Pros:

TODO EN GENERAL

Cons:

LE IRIA BIEN UNA RENOVACION. ESTA UN POCO ANTIGUO. BAÑERA, FREGADERO COCINA..

2026-08-03 via Nuitee
M
Milagros couple es
4
Tegular
Pros:

Ruido insoportable del aparato del aire acondicionado

Cons:

Reparar
Mejorar el baño
Bañera muy alta y peligrosa

2026-08-03 via Nuitee
I
Isabel couple es
4
2026-08-03 via Nuitee
I
Irene solo_traveller es
7
Pros:

La cama era cómoda, la habitación tenía nevera.

Cons:

Había escaleras, y además poco cómodas dentro de la habitación.

2026-08-03 via Nuitee
L
LUIS A. solo_traveller es
7
2026-08-03 via Nuitee
O
olivier family_with_children fr
7
2026-08-02 via Nuitee
J
Joana extended_group es
5
Decepcion
Cons:

Para ser una suite el baño no está adaptado la bañera desfasada y poco accesible…
La puerta que se queda abierta por la noche tiene acceso con escaleras….
Solo tienen una llave por habitación te dicen q te abren si es necesario con la llave maestra alucinante
Además la recepcionista me preguntó y ahora dónde vas???? Me pareció una falta de respeto absoluta….
El servicio en una terraza de enfrente en una zona seca, el desayuno y la cena peor q en cualquier bar de carretera en fin para dormir y poco más….

2026-07-24 via Nuitee
F
Fernando solo_traveller es
6
Cons:

Antiguo, en verano AA escaso por el día,aunque por la noche hace menos falta.
Sin ascensor. Necesaria reforma

2026-07-22 via Nuitee
B
Barroso family_with_children pt
6
2026-07-22 via Nuitee
Y
Yaela couple es
5
2026-07-21 via Nuitee
J
Jose couple es
6
Luces y sombras
Pros:

El hotel está bien ,una habitación tipo dúplex .

Cons:

El servicio de dan en la terraza es muy bajo.tods la zona de la piscina está muy descuidado

2026-07-20 via Nuitee
J
JOSE solo_traveller es
5
Decepcionante
Pros:

La ubicación

Cons:

Aíre acondicionado ruidoso
Todo escaleras
Necesita una reforma total el establecimiento
La piscina fuera del hotel

2026-07-19 via Nuitee
L
Laetitia solo_traveller fr
5
Pros:

Endroit calme et propre.

Cons:

Pas beaucoup de choix pour le restaurant.
Piscine mitigé pas très grande 2. / 3 transats

2026-07-19 via Nuitee
J
Juan extended_group es
5
2026-07-18 via Nuitee
A
Amaro García couple es
10
Pros:

El alojamiento genial con limpieza la gente de recepción muy amable y la verdad que un sitio muy tranquilo para estar

2026-07-17 via Nuitee
P
Pilar couple es
5
Para una noche está bien
Pros:

Ubicación

Cons:

Está muy obsoleto, algo sucio.

2026-07-12 via Nuitee
S
sonia family_with_children es
8
2026-07-11 via Nuitee
S
salvatore couple it
10
2026-07-10 via Nuitee
C
carlos extended_group es
7
2026-07-09 via Nuitee