Hotel Prado Real

Hotels
6.6 (1154 reviews)
Prado, 15 , Soto Real , es

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Good location for hiking
Helpful service team
Cons:
Poor cleanliness
Uncomfortable room conditions
High noise levels

Categories

Cleanliness
5.43
Numerous complaints about dirty towels and bedding, indicating poor cleanliness.
Service
7.9
Some positive feedback on service, but also mentions of rude staff indicating inconsistency.
Location
8.44
Location praised for its proximity to hiking and natural surroundings.
Room Quality
5.89
Frequent issues with room comfort, old mattresses, and lacking amenities noted.
Amenities
5.42
Limited mention of amenities and complaints about noise levels.
Value for Money
5.88
Comments indicate that the cost does not align with the quality provided.
Food and Beverage
6.43
No specific mention of food and beverage options; assumed average.
Overall Experience
7.4
Mixed feelings overall, with several severe critiques but some positives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:21

Property Description

Charming Mountain Retreat in Soto del Real

At Hotel Prado Real, guests can enjoy a choice between cozy rooms and spacious duplex apartments. The modern accommodations all come equipped with free Wi-Fi, a TV, and a private balcony or terrace for relaxation after a day of exploring.

Delicious Dining and Event Spaces

Indulge in traditional Castilian cuisine at the hotel's restaurant or unwind with a drink at the scenic café-bar overlooking the garden. With a separate building available for events, Hotel Prado Real is perfect for hosting special occasions or business gatherings.

Outdoor Adventures at Your Doorstep

Nestled in the Sierra Norte Mountains, the hotel offers easy access to a variety of outdoor activities including hiking, cycling, and horse riding. Explore the picturesque Santillana Reservoir and Cuenca Alta del Manzanares Nature Reserve just a short drive away.

Book your stay at Hotel Prado Real for a memorable mountain getaway in Soto del Real!

Important information:

Guests arriving after 23:00 are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

6.6
Based on 1154 reviews
Cleanliness: 5.43
Service: 7.9
Location: 8.44
Room Quality: 5.89
Amenities: 5.42
Value for Money: 5.88
Food and Beverage: 6.43
Overall Experience: 7.4
L
Luis • family_with_children • es
8
2026-03-27 • via Nuitee
J
Joseba • solo_traveller • es
6
2026-03-25 • via Nuitee
M
Manuel • family_with_children • es
8
2026-03-24 • via Nuitee
C
Celya • family_with_children • es
10
2026-03-22 • via Nuitee
R
Roela • solo_traveller • it
7
2026-03-20 • via Nuitee
P
Pereira neves • family_with_children • es
10
2026-03-19 • via Nuitee
D
Debora • family_with_children • es
8
La cercanía al pueblo da conexión con todo
Pros:

La proximidad a todo y qué hicieron una petición que solicité previamente. No hubo problema en hospedarnos con nuestro perro PPP eso es algo que es un puntazo para este Hotel que no hace distinciones de raza todo correcto la calefacción funcionaba sin problemas.

Cons:

Que nada más entrar a la habitación, estaba la cama supletoria a las instalaciones, le vendría muy bien una rehabilitación y una mano de pintura.

2026-03-17 • via Nuitee
G
GEMA • couple • es
7
2026-03-16 • via Nuitee
M
Montserrat • solo_traveller • es
8
2026-03-12 • via Nuitee
C
Carlos • family_with_children • es
9
2026-03-11 • via Nuitee
A
Almudena • family_with_children • es
6
2026-03-08 • via Nuitee
S
Silvia • family_with_children • es
7
2026-03-07 • via Nuitee
A
Andres • family_with_children • es
8
Funcional y acorde con el precio .
Pros:

La tranquilidad de Soto del Real

Cons:

El personal un poco regulero

2026-03-05 • via Nuitee
C
Carlos • family_with_children • es
10
2026-03-02 • via Nuitee
P
Pablo • couple • es
7
Pros:

La comodidad de la cama y la terraza

Cons:

Se escuchaban ruidos de las demás habitaciones .

2026-02-28 • via Nuitee
H
Hernandez • family_with_children • co
8
Pros:

La amabilidad del personal que labora en el hotel

2026-02-24 • via Nuitee
N
Nicoleta • family_with_children • es
8
Pros:

En pleno invierno la verdad es que hacia bastante calor en la habitación. Lo que me gusta a mí 😃

Cons:

Me parece un poco caro por lo como está. Se podría hacer una reforma y cambiar los muebles. Quedaría mucho mejor.

2026-02-23 • via Nuitee
M
Monica • extended_group • es
8
Aceptable para estancia corta
Pros:

Alojamiento antiguo pero acorde con lo que me costó. Solo fue para una noche.
Servicio de camareros muy agradables y simpáticos

Cons:

No hay opción de bajar la calefacción y para nuestro gusto estaba bastante alta durante toda la noche teniendo que abrir la ventana.
Se escuchan los ruidos de habitaciones contiguas.

2026-02-23 • via Nuitee
D
Diana • family_with_children • es
7
2026-02-23 • via Nuitee
T
Thomas • family_with_children • gb
8
Travellers passing through
Pros:

It was a break for some sleep, travelling for our ferry to the UK from Santander (Drove up from Malaga).
Did the trick, Hotel is ok and reasonable for the money.
Strange design set up over two levels.

Cons:

Very steep narrow stairs from first level of room to the bedroom
Not ideal if your unsteady on your feet or have young kids

2026-02-10 • via Nuitee