Hotel Accord Mumbai

Hotels
Independent
7.4 (51 reviews)
32, J. Nehru Road, Santacruz East, Mumbai, Maharashtra, 400055 , Mumbai , IN

Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Limo or town car service available
See all facilities

Review Highlights

Pros:
Budget friendly
Staff responsiveness
Cons:
Old property
Room quality issues

Categories

Cleanliness
6.29
Old property implies cleanliness might be an issue.
Service
7.76
Very good staff responsiveness.
Location
7.8
Standard quality for this hotel tier.
Room Quality
6.25
Old property suggests room quality could be lacking.
Amenities
7.78
Standard quality for this hotel tier.
Value for Money
8.24
Hotel is budget friendly.
Food and Beverage
7.79
Standard quality for this hotel tier.
Overall Experience
7.26
Overall experience balanced by budget friendliness and issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:38

Property Description

Terrace and Garden Views
Enjoy stunning views from the terrace and garden, perfect for relaxing and unwinding after a day of exploration.

24-Hour Room Service
Indulge in round-the-clock room service, ensuring that your every need is met promptly and efficiently.

Convenient Amenities
Benefit from limo service, dry cleaning, and a 24-hour front desk, making your stay hassle-free and enjoyable.

Immerse yourself in comfort and convenience at Hotel Accord Mumbai. Book now to experience luxury in the heart of Mumbai!

Important information:

  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.4
Based on 51 reviews
Cleanliness: 6.29
Service: 7.76
Location: 7.8
Room Quality: 6.25
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 7.79
Overall Experience: 7.26
S
Sachin partner
8
Pros:

Good - Hotel is budget friendly
Very good - Staff responsiveness
Bad - Old property
Worse - nothing at all... as i said i would rate it as 4 considering that it is budget friendly

2025-08-08 via Nuitee
V
Venkat Prasad family
6
Pros:

I won’t recommend the place for stay for families

2025-01-24 via Nuitee
H
Harshad
8
Pros:

Budget Property

2025-01-18 via Nuitee
N
Natwarlal family
4
Pros:

Not properly maintained property. Tiles in bathroom are broken. Plaster loose and falling. Toilet rolls not supplied. Very basic room with air condition not working properly. Very poor condition accommodation room. I would give 1 star rating. I gave 2 star because of the staff were great.

2024-03-12 via Nuitee
S
Stephen
6
Pros:

very clean but not so welcoming or attentive service.

2024-02-06 via Nuitee
S
Sushant
2
Pros:

The Hotel was very old and not maintained. Price per night is much higher for such a hotel. it is not a 3 star hotel, as it is mentioned on the Expedia website. The worst night I had in any Hotel. Please remove this Hotel from Expedia website. The place is very noisy and not clean. No Hygiene.

2023-12-21 via Nuitee
W
Wojciech partner
4
Pros:

We stayed at the Accord hotel in Dec 2023 for 2 nights. We booked a "Standard Room" at this hotel, which is labeled as a 3-star on Expedia but felt more like a 1-star experience. The room had visible mold discoloration on the walls and large areas of peeling paint above the bed. The bathroom, though clean, lacked proper sealing between the sink and the wall and that area was dirty. The small bathroom rug appeared unwashed.

The room lacked essential amenities like a refrigerator, electric kettle, and safe. We chose the hotel based on seemingly positive reviews, but it appears those may be from guests in upgraded rooms. The Deluxe and Executive rooms might meet a 3-star standard, but the Standard room was subpar, more akin to a 1-star experience.

A peculiar detail was the bathroom door missing a handle and having instead a slide latch, resembling something more fitting for a shed than a hotel room. The saving grace was the functional AC. We would not choose to stay at this hotel again.

2023-12-18 via Nuitee
Y
Yashdeep
10
Pros:

Good value for money

2023-12-05 via Nuitee
S
Sylwester
8
ok
Pros:

I guess for Mumbai was ok,

2023-04-01 via Nuitee
P
Pratibha family
8
Pros:

Could do with fresh coat of paint

2023-03-04 via Nuitee
S
SubbaRaju
8
Pros:

Decent property

2023-02-28 via Nuitee
L
Lalji friends
8
Pros:

a basic cheap budget hotel with shopping and eateries nearby

2022-09-29 via Nuitee
V
Verified traveler self
2
Pros:

Very rude reaction person, no air con mosquitoes omg will never stay again paid for breakfast but charged me for tea and coffee. They change the rules when they want so be careful with what it says when you book

2020-03-15 via Nuitee
V
Verified traveler
4
Not good.
Pros:

The room was very stuffy and not clean. The bed/ pillow quality was terrible. The TV, toilets facilities were very challenging. I had to stay away for a few nights with my friends. Will not come back.

2020-02-19 via Nuitee
V
Verified traveler
6
Some rooms are damp
Pros:

Convenient

2020-01-14 via Nuitee
V
Verified traveler family
6
Pros:

The shower wasn’t working at the time of my check in.
I had to request for my shower to be fixed, which caused inconvenience.

2019-12-19 via Nuitee
V
Verified traveler self
10
Pros:

Very nice service. Breakfast is included in the price. Also, the airport pickup service was convenient.

2019-12-13 via Nuitee
V
Verified traveler
6
Condition not great for the price
Pros:

Location is excellent but was disappointed they removed their complimentary airport transfer. It would have been helpful if they had replied to my request for a transfer beforehand too. Condition of rooms have deteriorated somewhat... Leaking pipes in bathroom resulting in a wet floor made it unpleasant. Still it's conveniently located and overall service staff is friendly and helpful so would still consider for overnight or short stays.

2019-11-18 via Nuitee
V
Verified traveler
8
Pros:

good

2019-08-19 via Nuitee
V
Verified traveler
6
Pros:

Location and service were good. The Reception area needs a bit of face lift. ...the sofa was torn and looked very shabby

2019-05-27 via Nuitee