The Bell Hotel, Saxmundham

Hotels
9 (314 reviews)
31 High Street , Saxmundham , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Cons:
Noisy at times
Expensive for some

Categories

Cleanliness
8.89
Several comments indicate the room was clean, though some areas were noted as a little tired.
Service
9.86
The staff received high praise for their friendliness and helpfulness across multiple reviews.
Location
9.4
The location was considered good, particularly for meeting family and proximity to amenities.
Room Quality
8.35
Rooms were described as spacious and comfortable, but some rooms experienced noise issues.
Amenities
8.88
The hotel offers good amenities but could improve in some areas like the bar offerings.
Value for Money
8.84
Some comments noted the hotel is slightly pricey but generally considered worth it.
Food and Beverage
8.39
Food was enjoyed but there were some comments about disappointing meals on certain occasions.
Overall Experience
9.36
Overall, guests had a great experience with significant praise for staff and stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:42

Property Description

Beautiful Countryside Setting
Nestled in the stunning Suffolk countryside, The Bell Hotel, Saxmundham offers a picturesque retreat for travelers seeking tranquility and charm.

Charming Georgian Rooms
Indulge in the elegance of our beautifully decorated rooms, adorned with large Georgian windows and a soothing palette of light colors. Enjoy modern amenities such as flat-screen TVs, hairdryers, and tea/coffee-making facilities for a comfortable stay.

Local Pub Experience
Unwind at our traditional pub and savor a selection of local beverages, immersing yourself in the authentic atmosphere of a classic coaching inn.

Experience the allure of Suffolk from the heart of Saxmundham at The Bell Hotel. Book now for a delightful countryside getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NWI

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

9
Based on 314 reviews
Cleanliness: 8.89
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
J
John solo_traveller gb
10
The belle of Saxmundham is the Bell
Pros:

Staff,location, private car park 100m away, menu and drinks.
Rooms, lift available.
Could not fault anything,
Old building with modern comfort..

Cons:

Not able to park outside the hotel, but OK for offloading luggage.
Half hour across the road by shops but not a problem as car kept for long periods in private car park close by.

2026-05-14 via Nuitee
E
Edmondson couple gb
7
2026-05-12 via Nuitee
D
David couple gb
4
Disappointing. A comfortable bed and good food but let down by very mixed customer service.
Pros:

Friendly staff. Good food. Comfortable bed.

Cons:

Parking is arkward and can be an issue - it was all full on our arrival.
Our room was at the front and was very noisy overnight (single glazed windows).
Our toilet handle broke on our third day. We reported this but nothing was done to fix it nor were we offered an alternative room so we had to remove the wooden cover to access the cistern and flush it by putting our hand in and pulling up the lift rod. We were very disappointed with the complete lack of response or help from the hotel staff. When we asked we were simply told "well it is Sunday".
Some items in particular seemed over expensive eg a 175 ml glass of Sauvignon Blanc at £11.10.
Breakfast is not included in the room rate which was as we expected but we didn't expect to have to pay for tea and coffee at breakast as a further additional item - £9.00 for a pot of tea for two seemed a lot.
Our room was very clean but some minor consumable items were not replenished every day.

2026-05-12 via Nuitee
S
Swindon solo_traveller gb
7
Not value for money
Pros:

That it was close to my training venue. Central to shops etc

Cons:

Bed uncomfortable. Water was tepid, but they did rectify that issue. Restaurant closed. Parking off the premises. Certainly not £150 worth. I find it so hard to justify this price.

2026-05-11 via Nuitee
D
David solo_traveller gb
8
Pros:

Very pleasant hotel. Great bathroom and shower. Very comfortable bed.

Cons:

Nothing

2026-05-08 via Nuitee
G
Gail couple gb
8
Pros:

Breakfast was not marvellous. Room size was excellent. We were comfortable enough. Shower was poor. Wouldn't say that cleaning after first day was terrific but I know they were very short staffed. So was ok.

2026-05-07 via Nuitee
J
Jackie couple gb
7
We were attending a wedding nearby so it was very convenient , not much to do in saxmundhsm itself though .
Pros:

The room was quite newly refurbished and tidy.

Cons:

It was a bit haphazard , the room that we were checked into was all over the place and not made up , however it was sorted within an hour and a half .

2026-05-06 via Nuitee
J
John couple gb
8
Pleasant stay in old coaching house
Pros:

Location

Cons:

A bit noisy as floor boards creak in old building

2026-05-03 via Nuitee
B
BARBIE couple gb
8
Done it up nicely
Pros:

Staff, food and comfy room.

Cons:

Expensive drinks. Charges for dog and parking short distance away. Ok if sunny not so good if raining.

2026-04-11 via Nuitee
C
Claire couple gb
9
Lovely staff, brilliant room and yummy food
2026-04-10 via Nuitee
S
Simon solo_traveller gb
10
2026-03-22 via Nuitee
G
Graham couple gb
8
Pros:

Centre of town location walking distance to all facilities and transport. Clean, warm and comfortable rooms. Friendly staff.

2026-02-09 via Nuitee
A
Andrew couple gb
8
Would recommend
Pros:

Lovely room, good location, free parking and restaurant was better than expected and reasonable value.

Cons:

£16 for a cocktail and no happy hour for guests!!

2026-01-26 via Nuitee
S
Steven extended_group gb
10
2026-01-22 via Nuitee
A
Adam solo_traveller pt
10
2026-01-19 via Nuitee
A
Adam solo_traveller pt
10
2026-01-19 via Nuitee
K
Keith solo_traveller gb
8
2026-01-16 via Nuitee
J
Joanna solo_traveller au
10
Pros:

Very friendly staff. The room was cosy and the bed so comfortable. Shower was hot and powerful. Definitely would recommend.

2026-01-11 via Nuitee
S
Suzanne couple gb
9
2026-01-04 via Nuitee
J
Jon couple gb
10
An amazing find, amazing staff
Pros:

The staff were amazing so friendly and helpful. Beautiful spacious room and a wonderful hotel

Cons:

Nothing

2026-01-02 via Nuitee