Free
Children allowed

Facilities

Meeting rooms
Express check-out
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good amenities
Cons:
Old bedding
Noisy location
Food quality issues

Categories

Cleanliness
6.98
Issues raised about cleanliness and old bedding.
Service
7.95
The friendly staff mentioned positively.
Location
6.99
Location mentioned as noisy.
Room Quality
7.94
Rooms described as comfortable.
Amenities
7.97
Good amenities like restaurant and security.
Value for Money
7.93
Standard quality for this hotel tier.
Food and Beverage
5.98
Improvements needed in food quality.
Overall Experience
7.45
Overall experience satisfactory with areas needing improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:48

Property Description

Discover the perfect blend of comfort and convenience at Marble Arch Hotel, just a stone's throw from the heart of Nairobi.

Stylish Accommodations
Each room at Marble Arch Hotel boasts modern amenities, including a desk, flat-screen TV, and a private bathroom with a balcony offering stunning city views. Select rooms feature kitchenettes for added convenience.

Delicious Dining Options
Start your day with a delightful Full English/Irish breakfast served every morning. Enjoy a variety of dining experiences with an on-site restaurant and bar, perfect for unwinding after a busy day.

Prime Location
Nestled close to iconic attractions like Nairobi National Museum and Kenyatta International Conference Centre, our hotel allows easy access to the vibrant culture and history of the city, with Wilson Airport just 6 km away.

Book your stay at Marble Arch Hotel today for an unforgettable Nairobi experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NBO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for US$10 per person per night when using an available cot.
    Children up to and including 11 years old stay for US$12 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 63 reviews
Cleanliness: 6.98
Service: 7.95
Location: 6.99
Room Quality: 7.94
Amenities: 7.97
Value for Money: 7.93
Food and Beverage: 5.98
Overall Experience: 7.45
S
satoru • solo_traveller • jp
6
ナイロビCBDにあり、何かと便利な立地
Pros:

ナイロビCBDにあり、何かと便利な立地です。
SGRのターミナス駅へは距離があり不便ですが、ナイロビ中央駅を上手く活用すれば問題ないです。
周囲にショッピングセンターもあるので、買い物に困りません。
１階のレストランは道路に面していて、気持ちよく食事ができました。

Cons:

設備は古く、部屋は明るくありません。
道路側の部屋ではなかったので静かでしたが、部屋の位置には注意が必要です。
シャワーはお湯が出るまで５分以上待つ必要がありました。根気強く待ちましょう。

2026-03-17 • via Nuitee
N
Nick • couple • za
9
Very good value for money
Pros:

It is central, close to bus terminus’s so you can arrive by bus and walk to the hotel!

Cons:

A bit noisy early evening but gets quieter later on

2026-03-10 • via Nuitee
J
James • couple • ca
7
Improve on above areas
Pros:

Work on your toilets and hot shower. The toilets could fall apart and the hot water was not available. Also there were lots of cockroach in the room

Cons:

Hot water
No pests
Newer or intact toilet seats

2026-02-25 • via Nuitee
D
Deng • couple • ke
10
2026-01-22 • via Nuitee
G
Georgina Atieno • couple • ke
8
2026-01-19 • via Nuitee
L
Levit • couple • ke
10
2026-01-19 • via Nuitee
A
Areri • couple • ke
10
2026-01-17 • via Nuitee
O
Oluoch • couple • ke
10
Pros:

Everything except location

Cons:

Location

2026-01-17 • via Nuitee
A
Alex • couple • ke
1
Cons:

Leaking taps

2026-01-13 • via Nuitee
A
Alex • couple • ke
10
2026-01-09 • via Nuitee
A
Alex • solo_traveller • ke
3
Cons:

1. Improve in time management when clients orders food it takes forever to be prepared. 2. Bedngs are so old. 3. Improve in providing quality food. 4. Improve in customer care services.

2025-12-16 • via Nuitee
H
Hemansu • solo_traveller • in
9
2025-12-12 • via Nuitee
J
Jacton • couple • us
6
2025-12-12 • via Nuitee
M
Muriuki • couple • ke
10
2025-12-10 • via Nuitee
E
Elpida • couple • gr
8
Pros:

The friendly staff

Cons:

The area

2025-12-05 • via Nuitee
U
Umberto • solo_traveller • it
7
ci ritornerò
Cons:

3 piani di scale senza ascensore

2025-11-08 • via Nuitee
D
Damion • solo_traveller • gb
10
2025-10-31 • via Nuitee
A
Amina • solo_traveller • tz
6
Generally great
Pros:

I want to file an official complaint, why my hotel booking didn't include breakfast ?! This disappointed me a great deal

Cons:

Location abit noisy

2025-10-19 • via Nuitee
E
Ervie • solo_traveller • us
9
Marble Arch Hotel has very friendly professional staff whom tend to get know you by your name. The rooms are very comfor
Pros:

On site restaurant, bar, dry cleaning, security, taxis including airport pickup and cleanliness

Cons:

They don’t have more local cuisines on their menus

2025-10-17 • via Nuitee
M
Michael • couple • us
7
Pros:

Location

Cons:

Water system,very little hot water

2025-09-11 • via Nuitee