Hilton Garden Inn Astana

Hotels
•
Hilton Garden Inn
9.3 (1585 reviews)
Kabanbay Batyr Avenue 15 , Astana , kz

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Outstanding service
Great location
Comfortable room
Cons:
Cleanliness issues with food

Categories

Cleanliness
8.3
There was a mention of a problem with cleanliness due to spoiled milk in latte.
Service
10
Exceptional service noted, especially from Alua and other staff who were understanding and accommodating.
Location
9.8
The location was loved, contributing positively to overall experience.
Room Quality
9.3
The room was described as cosy and comfortable.
Amenities
9.3
Good amenities mentioned with positive experience reported.
Value for Money
9.3
High satisfaction level indicated without any mention of high costs.
Food and Beverage
8.8
Breakfast takeaway service was a nice touch.
Overall Experience
9.6
Overall positive experiences throughout the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:47

Property Description

Luxurious Accommodations
Experience modern rooms equipped with flat-screen TVs, air conditioning, and cozy amenities at Hilton Garden Inn Astana. Relax in comfort and style during your stay.

Culinary Delights
Indulge in a culinary journey at Garden Grille & Bar, offering a delectable mix of local flavors and international cuisine. Need a snack? Pavilion Pantry is at your service 24/7 with a selection of treats and beverages.

Convenient Location
Located on the left bank of Ishim River, our hotel provides easy access to Bayterek Monument and Khan Shatyr Entertainment Centre. Plus, with free Wi-Fi and parking, Astana International Airport just a short drive away, your stay is hassle-free.

Book now and elevate your stay at Hilton Garden Inn Astana.

Important information:

You will pay the hotel in the hotel’s local currency (KZT). The displayed amount in your currency is indicative and based on today’s exchange rate. The exact amount in your currency depends on the date of payment.

Children younger than 12 years receive discounts for breakfast. Please contact the property for further details.

Please note that the only pets allowed on site are service animals.

The saunas are being renovated and are temporarily out of use. Renovation work will continue until 15 March 2024.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TSE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 2 years old to 16 years old stay for KZT 10,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 1585 reviews
Cleanliness: 8.3
Service: 10
Location: 9.8
Room Quality: 9.3
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 8.8
Overall Experience: 9.6
T
Tatyana • family_with_children • kz
10
Спасибо! Все как всегда на отличном уровне! Очень понравилась девушка Совия на ресепшен, очень приятная и профессиональн
2026-06-04 • via Nuitee
A
Alexander • couple • de
10
2026-06-03 • via Nuitee
N
Normunds • solo_traveller • lv
9
2026-06-03 • via Nuitee
A
Alexander • couple • de
10
Tolles Hotel mit sehr netten Personal
Pros:

Sauberkeit

2026-06-03 • via Nuitee
V
Vladimir • solo_traveller • ru
10
2026-06-02 • via Nuitee
Рустам • family_with_children • kz
10
Pros:

Хочу еще раз поблагодарить наш уже любимый и постоянный отель, который в очередной раз не перестает нас удивлять и радовать своей лояльностью и гостеприимством. В этот раз мы находились в 622 номере, нам снова сделали абгрейд на улучшенный делюкс номер + включили завтрак бесплатно и еще продлили нам часы пребывания в номере до 5 часов вечера. Как всегда идеальная частота, уют и высокий уровень комфорта везде и во всем, шикарная атмосфера, приветливый персонал, все как всегда на высшем уровне! Благодарю 🙏♥️🇰🇿

2026-06-02 • via Nuitee
K
KIRILL • solo_traveller • ru
10
2026-06-01 • via Nuitee
L
Lyailim • family_with_children • kz
8
2026-06-01 • via Nuitee
F
Fulvio290658 • solo_traveller • it
10
Pros:

La gentilezza, la professionalità, la qualità della camera

Cons:

Niente, ci tornerò sicuramente

2026-06-01 • via Nuitee
A
Aleksandr • couple • ru
10
2026-05-31 • via Nuitee
I
Ivan • couple • kz
10
2026-05-30 • via Nuitee
Y
Yernur • couple • kz
10
2026-05-30 • via Nuitee
B
Bu-Hashem • solo_traveller • ae
10
2026-05-29 • via Nuitee
I
Ivan • solo_traveller • kz
10
Pros:

Второй раз останавливаемся в этом отеле! Всё супер и на высшем уровне! Расположение, завтраки, комфорт всё на 10 балов! Особо хочется отметить персонал, а именно супервайзер отдела приёма гостей Дарын Даулет! Профессионал своего дела, всё чётко , быстро и понятно!!!! Дополнительно сделали апгрейд номера и добавили завтраки за что отдельное спасибо! Лучший отель в Астане по соотношению цены и качества !!!

2026-05-28 • via Nuitee
S
Sabina • extended_group • kz
10
2026-05-28 • via Nuitee
Сахимова • couple • kz
10
2026-05-27 • via Nuitee
Сахимова • couple • kz
10
2026-05-27 • via Nuitee
M
Max • extended_group • de
10
2026-05-27 • via Nuitee
I
Imre • extended_group • hu
10
Wonderful staff and amazing hotel
Pros:

The staff was very helpful, the breakfast was amazing and the rooms were comfortable. A very good price value ratio, and the usual high service standard from Hilton.

2026-05-27 • via Nuitee
K
Kuanysh • couple • kz
10
2026-05-27 • via Nuitee