Hotel Promessi Sposi

Hotels
9 (1757 reviews)
Via Italia 4 , Malgrate , it

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean
Great Location
Friendly Staff
Excellent Breakfast
Cons:
Some noise from street
Limited taxi availability early

Categories

Cleanliness
9.34
Numerous reviews highlight impeccably clean accommodations.
Service
9.12
Staff displayed professionalism and attentiveness.
Location
9.46
Great location near the lake and city center.
Room Quality
8.61
Rooms reported to be modern and well-equipped.
Amenities
8.94
Good amenities, but some felt the spa was small.
Value for Money
8.6
Generally perceived as a good value for the quality.
Food and Beverage
8.84
Breakfast was praised as excellent.
Overall Experience
9.12
Most guests reported a very pleasant overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:14

Property Description

Stunning Lakeside Views
Hotel Promessi Sposi, nestled on the lakeside, offers breathtaking views of Lake Como and the surrounding mountains.

Comfort and Convenience
Enjoy comfortable rooms with private bathrooms, free WiFi, and the option for paid private parking. Stay fit at the gym and free fitness facilities, with spa and wellness amenities available upon request.

Culinary Delights
Savor a mix of Italian and international cuisine at the on-site restaurant, with an additional bistro for lighter bites.

For a memorable stay in Malgrate, book your retreat at Hotel Promessi Sposi and immerse yourself in the beauty of Lake Como.

Important information:

When booking 6 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 5 years old stay for € 30 per person per night when using an available extra bed.
    People 6 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1757 reviews
Cleanliness: 9.34
Service: 9.12
Location: 9.46
Room Quality: 8.61
Amenities: 8.94
Value for Money: 8.6
Food and Beverage: 8.84
Overall Experience: 9.12
J
Juuso • couple • fi
9
2026-07-18 • via Nuitee
M
Massimo • couple • fr
6
2026-07-17 • via Nuitee
R
Ricardo • couple • br
8
Hotel moderno com decoração contemporânea. Local agradável e tranquilo
Pros:

A localização é excelente.
Tem um café da manhã muito bom, servido por pessoas extremamente gentis.
Do roof tem-se uma vista espetacular do lago e montanhas
Restaurante bistrô Da Giovanino muito simpático na beira do lago com serviço primoroso Destaque para Aléssia.

Cons:

Recepção um pouco confusa, talvez por falha dos sistemas
Não conseguiram imprimir o extrato de minha conta na saída.. Isso transmite insegurança

2026-07-17 • via Nuitee
D
David • couple • cz
9
2026-07-15 • via Nuitee
C
CATHY • solo_traveller • us
7
Promessi ok
Pros:

Lovely hotel and breakfast was amazing.

Cons:

Lakeview rooms not exactly lake view without work. Rooms were not really worth value and then paid for parking with our large van and they gave us a space that wasnt large enough. We scraped the van side which made us unhappy and could have had larger space.

2026-07-15 • via Nuitee
E
Eliran • solo_traveller • il
8
Nice hotel in the Como lake
Pros:

Good place in Como, next to Lecco. Nice breakfast.
The receptionists were nice and supportive.

Cons:

Everything require additional cost: parking, omelet in the breakfast.
In our room we had tears in the curtains, and noise coming out when opening the door room sounds like in prison.

2026-07-15 • via Nuitee
M
Marco • family_with_children • be
9
2026-07-13 • via Nuitee
O
Oren • family_with_children • il
9
2026-07-13 • via Nuitee
D
Doris • extended_group • de
7
2026-07-13 • via Nuitee
D
Dominika • couple • pl
8
Pros:

-świetne śniadania
- bardzo miła obsługa
- cena za zwierzęta nie była poprawnie przekazana - jeśli za dwa zwierzęta to 60 euro to bardzo dużo. Uważam że to przesada. Zostałam rozliczona zgodnie z pierwotną informacją za co dziękuję
- fajne miejsce wypadowe
- czysto

2026-07-12 • via Nuitee
R
Raggz • solo_traveller • ae
10
Pros:

Thank you dear Lara at the reception for making our stay exceptional. We are surely planning our return soon!

2026-07-10 • via Nuitee
J
John • couple • gb
10
The standout, was Eric
Pros:

We had a fantastic stay here and would happily return.

The quality of the property was exceptional. Every detail had clearly been thought through, from the design and finish to the comfort and facilities. It genuinely felt like a luxury stay, and the standard exceeded our expectations.

The location was excellent too – close enough to enjoy everything Florence has to offer, while still feeling peaceful and relaxing.

The standout, however, was Eric. His hospitality was first class from start to finish. He was always available, incredibly welcoming, and took the time to recommend authentic, understated local restaurants that we would never have found ourselves. Every recommendation was superb and gave us a real taste of Florence beyond the usual tourist spots.

If you’re looking for somewhere that combines a beautiful property with genuinely outstanding hosting, I couldn’t recommend this place more highly. Thank you, Eric, for making our stay so memorable.

Cons:

There was nothing

2026-07-09 • via Nuitee
S
Seren • couple • tr
10
Harika
Pros:

Odalar çok temiz ve konforluydu, çatıda harika bir restoranı vardı.

Cons:

-

2026-07-06 • via Nuitee
A
Alex • solo_traveller • us
10
2026-07-06 • via Nuitee
V
Vadim • couple • md
10
Pros:

Отличный отель, очень рекомендую

Cons:

Я бронировал лодку через отель и мне скидывать фотографию лодки коричневого цвета «под дерево», по факту была лодка серого цвета. Модель та же, но по цвету не совпали ожидания и реальность

2026-07-06 • via Nuitee
1
16mercury • Couples
6
Mixed feelings
Pros:

Mixed feelings about this hotel. It’s been renovated and is modern. Its common spaces and roof top bar are very nice. There are lovely views across the water to Lecco. Quite a long walk around but a bus will take you some of the way. I did not enjoy our room which in my view was badly designed. Poor use of space. The common problem of having to redecorate to open suitcases. Bad bedside tables. A hanging metal tray. Things slid off. The towels etc were on a shelf under the basin in the passage. Not easy to access. The toilet, bidet and shower were in a separate space with an inadequate shower screen so the room was soaked. None if this worked well. The lights were controlled by a panel with multiple small symbols. You had to study a manual to work it out. Really not a comfortable space. To make things worse it was hot and stuffy with the air con fixed at 22 c.

2026-07-03 • via Tripadvisor
G
Gisele • extended_group • ae
1
Bad experience
Pros:

Nothing

Cons:

Very small room ça not working properly they fixed it at a certain temperature and can’t be amended although the hot weather outs side. Staff not friendly and have. Language barrier

2026-07-03 • via Nuitee
M
Magd • couple • il
10
2026-07-03 • via Nuitee
N
Natasha • couple • gb
10
Brilliant
Pros:

Nice and modern, really relaxing atmosphere, very polite and friendly staff

Cons:

No complaints

2026-07-02 • via Nuitee
F
Frederico • couple • pt
6
Pros:

Boa localização

Cons:

Pó acumulado no quarto . Zona exterior não tem privacidade é separada por pequenas árvores . Panquecas no pequeno almoço são extra . Extra!!! Ginásio … só se for para andar às cotoveladas uns aos outros.

2026-06-29 • via Nuitee