Hermess Hotel Johor

Hotels
7 (284 reviews)
51, 53, 55, Jalan Bestari 1/4, Taman Nusa Bestari , Johor Bahru , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Soundproof rooms
Non-smoking throughout
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Clean room
Good air conditioning
Cons:
Horrible toilets
Difficult access
Small rooms with no windows

Categories

Cleanliness
6.25
Toilets were described as horrible, impacting the cleanliness perception.
Service
8.25
Standard service quality for this hotel tier.
Location
6.75
Access to hotel was difficult; cannot walk to hotel.
Room Quality
5.75
No windows in rooms and very small rooms affected quality perception.
Amenities
7.25
Changed to another room with good air conditioning.
Value for Money
7.25
Standard quality for this hotel tier.
Food and Beverage
7.25
Standard quality for this hotel tier.
Overall Experience
7.25
Overall experience was average, with several issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:58

Property Description

Convenient Location near Attractions
Explore top attractions like Singapore Zoo and Night Safari just a short distance away.

Comfortable Rooms with Modern Amenities
Enjoy well-equipped rooms with free WiFi, flat-screen TVs, and private bathrooms.

Friendly Service and 24-Hour Front Desk
Experience hospitality with a 24-hour front desk and luggage storage services available.

Book your stay at Hermess Hotel Johor now for a memorable experience!

Important information:

From 1 January 2023, a tourist tax of RM 10 per room per night applies to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or a valid permanent resident MY PR Card are exempt.

Please note that the Superior King Room doesn't have windows.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7
Based on 284 reviews
Cleanliness: 6.25
Service: 8.25
Location: 6.75
Room Quality: 5.75
Amenities: 7.25
Value for Money: 7.25
Food and Beverage: 7.25
Overall Experience: 7.25
A
Adam Johaisha Andre • solo_traveller • my
1
2026-05-03 • via Nuitee
S
SIVARAM • couple • my
10
2026-04-17 • via Nuitee
T
Tang • couple • sg
6
Pros:

Dharsan the check in staff is very friendly and helpful. He was very responsive the next day when we gave him feedback regarding the risk to guests posed by the badly frayed braiding of the water hose connected to the water heater in the bathroom. The fray spikes can hurt anyone who accidentally touches the water hose. Dharsan took a photo and reported to the management immediately.

Parking lots are ample.

The check in Lobby 1 has good furnishing with sample seats and complimentary tea/coffee that compensate for the lack of seating in the bedroom besides the bed. One recommendation for the price is to install at least a rack for hanging up clothes

Cons:

However the lady colleague who took over the night duty on Friday 10 Apr night was not so considerate, talking loudly and playing loudly the music at Lobby even past midnight. I had to tell her to switch off as there were no more guests at that hour. The rooms are not sound proof at all as other guests getting back to the rooms can be heard talking.

2026-04-12 • via Nuitee
M
Melody2123 • couple • my
1
Pros:

Nothing

Cons:

Space very small and the check in procedure is very troublesome

Not worth the price, price is high.

2026-04-08 • via Nuitee
S
Sandra • couple • my
8
2026-04-06 • via Nuitee
S
simin • solo_traveller • my
10
Pros:

I am very satisfied with my stay. The room was clean, the staff were friendly, and the service was excellent.

2026-03-25 • via Nuitee
D
Dr.Edwin • extended_group • my
1
The scam you on rooms when u book and charge you more for everything. Use to be an amazing one few years back now is hor
Pros:

Bed, pillow and towels were clean.

Cons:

First horrible check in process using some machine which is not efficient at all. Secondly we took 4 room and I accidentally left my card in the room. So I asked the receptionist to open the door for me and she charged me a replacement card fee of rm20. I said I did not break or lost it. I just left in room they said sorry this is policy. Horrible experience

2026-03-04 • via Nuitee
K
K Balan • couple • my
8
Pros:

Very cleanly maintained.

2026-02-13 • via Nuitee
P
Pursothman • solo_traveller • my
1
Horrible
Pros:

Only the parking facilities. Other than that, everything else was horrible.

Cons:

The toilets were horrible. The bed is equally the same.

2026-01-19 • via Nuitee
S
Summer • couple • my
5
2026-01-19 • via Nuitee
Z
Zul • family_with_children • my
3
2026-01-15 • via Nuitee
A
Aisha • couple • my
7
2026-01-05 • via Nuitee
A
Abdul Alfie • solo_traveller • my
10
2026-01-04 • via Nuitee
R
Raja • couple • my
1
Pros:

Clean was good..

Cons:

When U go shower 🚿 totally disappointed... cause more than 1 hours I waiting for water.. cause too much slow...and the room also too small.. light was so dark.. can't make up... mirror 🪞 side also not have any light..the room was so dark...pls upgrade the rooms light first..for girls so difficult..

2026-01-01 • via Nuitee
A
Amalina • couple • my
5
2025-12-29 • via Nuitee
H
hafis • couple • my
8
2025-12-29 • via Nuitee
K
Kevin • couple • my
7
2025-12-27 • via Nuitee
A
anandrajrobin • couple • my
10
2025-12-14 • via Nuitee
D
Darrshan • couple • my
10
2025-12-13 • via Nuitee
R
rani krishnan • couple • my
4
2025-12-13 • via Nuitee