Raia Hotel Kota Kinabalu

Hotels
Independent
8 (102 reviews)
Kompleks Tabung Haji Kota Kinabalu, Jln Sembulan, PO Box 12908, Kota Kinabalu, Sabah, 88832 , Kota Kinabalu , MY

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
ATM/banking
Gift shops or newsstand
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Quiet
Spacious room
Cons:
Dirty bathroom
Small room

Categories

Cleanliness
6
The bathroom is dirty.
Service
9
Standard quality for this hotel tier.
Location
8
Standard quality for this hotel tier.
Room Quality
9
Quiet and room is spacious.
Amenities
8
Standard quality for this hotel tier.
Value for Money
8
Standard quality for this hotel tier.
Food and Beverage
8
Standard quality for this hotel tier.
Overall Experience
8
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:06

Property Description

Convenient Amenities for a Relaxing Stay

Make the most of complimentary wireless internet, concierge services, and onsite gift shops. Indulge in delicious meals at the restaurant or savor the convenience of room service.

Comfortable Rooms and Essential Features

Unwind in one of the 108 air-conditioned rooms with minibars and LCD TVs. Refresh in private bathrooms with slippers and hairdryers.

Central Location for Exploring

Nestled in Kota Kinabalu, within reach of various attractions like Imago Shopping Mall and Sabah State Mosque. Your next adventure awaits at Raia Hotel Kota Kinabalu.

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

8
Based on 102 reviews
Cleanliness: 6
Service: 9
Location: 8
Room Quality: 9
Amenities: 8
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
O
Ooi
6
Pros:

Bathroom is dirty and room is small

2025-07-18 via Nuitee
O
Ooi
10
Pros:

Quiet and room is spacious

2025-07-17 via Nuitee
A
Annie
6
Good value but dry hotel
Pros:

An okay hotel with reasonable amenities. Be aware that there is no alcohol in this hotel despite the ‘mini bar’. Staff lovely and very helpful. Limited options for vegetarians especially at breakfast

2023-07-21 via Nuitee
N
Nor Haslina family_with_children
6
Pros:

One of the staff is not friendly when i asked for late check out.

2023-02-08 via Nuitee
V
Verified traveler friends
6
Pros:

Bathrooms need more cleaning. Rooms are ok. Staff are very helpful.

2020-02-03 via Nuitee
V
Verified traveler self
6
Pros:

Reception and staff were ok and helpful. Clearly housekeeping was the major issue: dirty sink, rubbish in the sinkhole, stained duvet and pillowcases, stained iron plate, no jug kettle, run down ironing board. What's worse was had very disturbed sleep. Creepy noises and window in the bathroom was left open by the hotel (don't know for what reason???) By far this has been one of my worst for 2- day stay at any hotel. For the rates charged of over RM200, that's just unacceptable. I suggest the hotel reduce the rate to RM100-150 which will justify their setbacks.

2019-11-08 via Nuitee
V
Verified traveler
8
Pros:

Great stay

2019-10-13 via Nuitee
V
Verified traveler
4
Pros:

Please alert when customer call

2019-09-19 via Nuitee
V
Verified traveler family
4
Pros:

Property is running down and need major renovation. Ventilation in the room is bad, toilet so so, the rest is just above decency.

2019-08-23 via Nuitee
H
Hana..❁⃘*.゚ friends
10
Pros:

ホテルの立地は特に問題なく、お部屋も比較的清潔で快適だったが、島で唯一のムスリムのホテルとう事もあり、畑違いな気がしたのが残念。

2019-06-09 via Nuitee
V
Verified traveler
10
Pros:

Islamic concept

2019-04-10 via Nuitee
V
Verified traveler
6
Pros:

lokasi agak jauh daripada kedai makan (walking distance). Breakfast biasa2 sahaja

2019-02-21 via Nuitee
L
Lydia
8
Pros:

Hotel room was clean and spacious. We stayed in a triple room.

2019-02-05 via Nuitee
S
SITI RABIAH
10
recommended
Pros:

complete hotel with pleasant rooms and comfortable beds

2019-01-26 via Nuitee
L
Lewis
8
Pros:

Cheap hotel with good food. Very basic accomodation but it is a nice place. Central to the city and close to Imago Mall. Not much in the surrounding area though.

2018-12-22 via Nuitee
I
ika
6
Kurang berpuas hati
Pros:

Kurang berpuas hati dengan kebersihan, karpet banyak rambut, cawan ada sisa kotoran, belakang pintu dan langsir berhabuk
Receptionist wanita kurang mesra

2018-12-18 via Nuitee
V
Verified traveler
8
Pros:

Nice hotel

2018-12-01 via Nuitee
Y
yhazman21
10
Pros:

Tripple room is very spacious for 3 people

2018-11-19 via Nuitee
V
Verified traveler
10
Pros:

Very good...............................................

2018-10-10 via Nuitee
N
Nic
8
Pros:

The staff were great. The room was big and comfortable. Bedding and room was very clean. Showers were a bit gross, could do with a good clean or be redone completely.

2018-08-12 via Nuitee