Hotel San José

Hotels
7.3 (184 reviews)
Calle 20 con av 7A Esquina, Barrio México, San José provincia San José De diagonal a infoocop , San José , cr

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Room service
Laundry
Luggage storage
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and nice
Good location
Friendly staff
Cons:
Noise issues
Poor cleanliness
Uncomfortable beds

Categories

Cleanliness
5.8
Multiple reviews mention poor cleanliness with comments about dirty linens and inadequate room maintenance.
Service
8.3
Generally positive remarks about staff kindness and helpfulness, though some mention of bad service exists.
Location
7.3
Components of location are favorable due to proximity to key areas, but some comments highlight safety concerns.
Room Quality
6.8
Room quality is mixed with mentions of basic amenities and issues with noise and comfort.
Amenities
6.8
Amenities noted as basic, with requests for more modern conveniences in reviews.
Value for Money
8.3
Value perceived positively in terms of pricing against expectations for provided services.
Food and Beverage
7.3
No specific mentions about food and beverage, assigned standard quality.
Overall Experience
7.8
Overall experience reported positively with comments that warrant improved rating, balancing issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:23

Property Description

Convenient Location
Hotel San José is strategically located near major attractions such as Poas National Park and La Sabana Metropolitan Park, making it an ideal choice for travelers looking to explore San José.

Comfortable Accommodation
Each room at Hotel San José is equipped with modern amenities including a flat-screen TV, private bathroom, and cozy bed linens, ensuring a comfortable stay for all guests.

Exceptional Services
Guests can enjoy free WiFi, room service, and access to a shared lounge at this 3-star hotel. The 24-hour front desk, tour desk, and currency exchange services further enhance the overall guest experience.

Experience convenience, comfort, and exceptional service at Hotel San José. Book your stay now for an unforgettable trip to San José.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: SJO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    Children from 2 years old to 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.3
Based on 184 reviews
Cleanliness: 5.8
Service: 8.3
Location: 7.3
Room Quality: 6.8
Amenities: 6.8
Value for Money: 8.3
Food and Beverage: 7.3
Overall Experience: 7.8
R
Roberto Marcelo • solo_traveller • pe
1
Una vergüenza.
Pros:

No podría describir que me gustó, ya que tenía nuchas falencias.

Cons:

Los ambientes no eran cálidos, no había aire acondicionado en las instalaciones, la comida era terrible, el desayuno dejó que desear, el personal no era amable, la recepcionista no tenía información de lo que le preguntaba, no volvería a ese hotel jamás. Me trataron pésimo.

2026-06-16 • via Nuitee
G
Gabriel • solo_traveller • cr
10
2026-06-11 • via Nuitee
R
ROLMAN JOSE • solo_traveller • pa
5
2026-06-08 • via Nuitee
F
frank • couple • be
3
Pros:

Vreselijke buurt en onvriendelijke ontvangst

2026-06-06 • via Nuitee
S
Serrano • solo_traveller • cr
8
2026-06-06 • via Nuitee
T
Thomas • couple • fr
6
Pros:

La douche n’avait pas de pommeau. C’était comme un tuyaux d’arrosage. Sinon rien à dire, c’était très bien placer par rapport au terminal du bus.

Cons:

La douche

2026-06-02 • via Nuitee
K
Karen • solo_traveller • cr
10
Pros:

La habitación muy cómoda

Cons:

Un poco de ruido externo

2026-05-28 • via Nuitee
F
fmora2016 • solo_traveller • cr
9
2026-05-24 • via Nuitee
F
Felix Ariel • solo_traveller • cr
10
exactamente
Pros:

si

2026-05-21 • via Nuitee
R
Rebeca • solo_traveller • cr
10
Pros:

La atención

2026-05-17 • via Nuitee
A
Andrés • couple • cr
10
2026-05-11 • via Nuitee
L
Luisa Ramos • family_with_children • us
8
Good Value, Good distance from the bus station. Clean place.
Pros:

I didn't see any food provided.

Cons:

The windows in our room lead into the hallways and the hallways had motion sensors where the lights would go off, not ideal.

2026-05-07 • via Nuitee
K
Kimberly • couple • cr
7
Estuvo bien
Pros:

La ubicación excelente y la limpieza muy bien ..

Cons:

Se escuchaba un poco la bulla del vecindario

2026-04-30 • via Nuitee
C
cordero • solo_traveller • cr
1
2026-04-25 • via Nuitee
O
olga • solo_traveller • co
3
Pros:

Ubicación cerca al terminal

Cons:

Las instalaciones, la cama dura

2026-04-24 • via Nuitee
B
Bent • solo_traveller • cr
3
2026-04-18 • via Nuitee
G
Gamboa • solo_traveller • cr
10
2026-04-13 • via Nuitee
V
Vasquez • family_with_children • pa
7
Pros:

Nada

Cons:

La cama

2026-04-08 • via Nuitee
I
Ido • family_with_children • br
8
2026-04-07 • via Nuitee
G
Guillen • couple • hn
7
Útil para descansar
Pros:

Ubicación centrica

Cons:

Las habitaciones un poco más pequeñas de lo que aparentan en la imagen, no ofrecen desayuno y es un poco incómodo por la falta de espacio.

2026-04-06 • via Nuitee