The Melville Hotel by Rokxy- Kings Cross

Hotels
6.6 (3368 reviews)
38 & 39 Argyle Square , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Garden
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Basic amenities
Room quality issues

Categories

Cleanliness
4.68
Numerous reviews mention poor cleanliness and upkeep, including mold and a generally filthy environment.
Service
8.65
The staff were described as friendly and helpful, although there were mentions of poor availability.
Location
9.19
Many reviews praise the convenient location, particularly its proximity to transport.
Room Quality
5.64
Reviews indicate rooms are small, dated, and often in poor condition.
Amenities
5.17
Basic amenities were frequently described as lacking, such as missing soap or poor tea/coffee provisions.
Value for Money
7.13
Given the low ratings in other areas, the value for money is perceived as mediocre.
Food and Beverage
6.68
Food options were not mentioned, leading to an average rating.
Overall Experience
5.65
Many reviewers expressed significant disappointment overall with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:29

Property Description

Convenient Location near King’s Cross Station

Modern Rooms with Free Wi-Fi and Amenities

Central Location in Bloomsbury near Major Attractions

Book your stay at Melville Hotel for a comfortable and stylish experience in the heart of London. Just steps away from King’s Cross Station, our modern rooms offer free Wi-Fi, flat-screen TVs, and private bathrooms with fluffy towels. Enjoy the convenience of a 24-hour front desk and proximity to lively Camden and The British Museum. With easy access to Oxford Street and Theatreland, Melville Hotel is the perfect choice for your London adventure.

Important information:

Please note that for any prepaid accommodations, the hotel will require both the card holder and the card used to book, at the time of check-in. If either is not present, then the property will require another method of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LON

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.6
Based on 3368 reviews
Cleanliness: 4.68
Service: 8.65
Location: 9.19
Room Quality: 5.64
Amenities: 5.17
Value for Money: 7.13
Food and Beverage: 6.68
Overall Experience: 5.65
L
Lewis solo_traveller gb
5
Pros:

Easy to get to and check in.

2026-07-25 via Nuitee
K
Kerry solo_traveller gb
10
Great Location
Pros:

Great stay overall and I would happily stay here again.
The staff were excellent – very friendly, welcoming, and always happy to help.
The location was ideal, making it easy to get around and explore the area.
The room was clean and comfortable, and the hotel offered good value for money.

Cons:

A few of the lights in the room weren't working, which was a little inconvenient.
The curtains were looking a bit tatty and could do with replacing.
The pillows weren't very comfortable.
A dressing table with a mirror would have been a useful addition to the room.

2026-07-25 via Nuitee
J
joe extended_group gb
7
Great location, staff are great
Pros:

Staff

Cons:

Shared balcony scruffy

2026-07-24 via Nuitee
A
Andrew solo_traveller gb
1
Awful experience
Pros:

Nothing

Cons:

Broken shower tray
Scolding unuamdable shower
No air con
Paid for a 1 bedroom apartment, was put in a garden shed that is one large room with me, my wife, and my 3 daughters.
Called "front desk" who told me there's nothing they can do and to complain to booking.com

2026-07-23 via Nuitee
J
Jane solo_traveller gb
5
Ok
Pros:

Position and staff

Cons:

Needs TLC

2026-07-18 via Nuitee
M
Margaret solo_traveller gb
5
Could have been better
Pros:

Location

Cons:

Shower curtain hanging off. Main curtains dragging. Flashing light from tv that we were unable to turn off all night

2026-07-15 via Nuitee
J
Jennifer couple gb
6
Fine for a quick nights rest
Pros:

Location is great, just a stones throw from King’s Cross and easy to access. Room was spacious and secure. It was definitely better than I thought based on previous reviews. Had mini kitchen in room which was a bonus although not needed, the fridge was helpful

Cons:

It is definitely budget - the price is the main reason we booked and we definitely didn’t expect much. The bathroom was had various spots of mould (cracks in the walls, shower curtain was mouldy) and it smelt of mould which was probably the worst bit. The drain didnt work in the shower which then proceeds to soak the entire bathroom. It really needs a good clean and redecorating, curtains were hanging off and didn’t open with the mechanism, wallpaper peeling, tv aerial was unattached to tv so that didn’t work. Four light switches but only one worked, and that turned 4 ceiling lights on (no lamps or other lighting so it was either full brightness or pitch black). I have dust allergies so I was sneezing non stop - visible dust on light fittings and loads of dirt on ledges and sides (I actually gave it a good wipe down when we got there) . There is so much potential so I really hope they can turn it around, if I was paying the same amount and other options were limited I would stay again. It just needs a good freshen/tidy up

2026-07-13 via Nuitee
S
Sian couple gb
5
Not what I expected
Pros:

The location was great & the staff were very friendly. The guy on reception was fab!

Cons:

The bathroom was sub par, the shower curtain was filthy (mouldy bottom), the room wasn’t as clean as expected (could still see the remnants of the last persons confetti).

2026-07-13 via Nuitee
S
Sarah couple gb
7
2026-07-11 via Nuitee
R
Rehnuma solo_traveller gb
10
2026-07-10 via Nuitee
G
Gary solo_traveller gb
1
I stay away quite often on business. This takes 1st prize for the worst hotel to date
Pros:

Close to railway stations

Cons:

Advertised as room with a garden view Garden consisted mainly Astrow turf with maintenance materials piled on top. Room itself best described as grim. I would not board a animal there would have shared a video of the room but its photos only

2026-07-06 via Nuitee
K
Katie couple gb
5
Reasonable price for room, good location from St Pancras station and tube.
Pros:

Air con in the room which was good during the current hot weather. Staff were friendly and helpful.

Cons:

Location was good for St Pancs station, however a lot of drug users around - know this is out of the control of the hotel though.

Room could do with a light switch closer to the bed (and some plugs) wasn’t very practical. Also, maybe some net curtains on the window so you can open the main curtains without seeing into other bedroom.

2026-07-05 via Nuitee
O
olivier solo_traveller be
6
2026-07-03 via Nuitee
I
Iain solo_traveller gb
1
Garden shed room
Pros:

Location

Cons:

I was outside in a garden shed / garden room which smelt musty, was hot and the bedroom door which was a porch door had glass windows which meant I was woken up at sunrise. Incredibly expensive for what it was. Also had a room key attached to a stuffed animal presumably so I wouldn't lose it , I eenjoyed carrying that around on my night out !

2026-07-02 via Nuitee
D
Denise extended_group nl
5
locatie prima, maar zou dit hotel niet nog een keer kiezen.
Pros:

De locatie is fantastisch, recht tegenover het treinstation. Echter de rest laat wel te wensen over. Zeer gedateerd en kan wel een opfrisbeurt gebruiken.

Cons:

Had deze kamer gekozen vanwege de kitchenette, echter waren er bijv. maar 2 lepels, 1 vork maar wel 6 messen, 2 wijnglazen. Is toch best raar op een 4persoonskamer. Airco werkte nauwelijks en tussendoor werd niet schoongemaakt, prullenbak geleegd of de handdoeken vervangen.

2026-07-01 via Nuitee
S
Sue couple gb
5
Cheap but wouldn’t return
Pros:

Proximity to King’s Cross
Friendly staff
Bed was comfy

Cons:

It was a weird room, very old fashioned furniture, everything a bit mismatched, with a sealed bathroom unit stuck at one side
Dirty kettle…

2026-06-23 via Nuitee
E
Eleanor solo_traveller gb
1
The worst ever
Pros:

Location was great for King's Cross Station and was quiet

Cons:

The hotel was very run down. Our room had a fly infestation. There were literally 100 of them by the side of the bed, most dead and others dying. It was dirty and rundown. We were offered another room which.was bad. Curtains hanging off the window, air conditioning broken, shower curtain hanging off and not even a proper shower. I would not recommend this place to anyone. We ended up booking somewhere else. Thankfully we received a full refund.

2026-06-23 via Nuitee
M
Mohammed solo_traveller gb
10
2026-06-23 via Nuitee
S
Simon family_with_children gb
3
Filthy, broken and over priced
Pros:

Absolutely nothing!

Cons:

Where do I start, curtains hanging off the wall, wallpaper stuck back on with tape as the damp had made it peel off, curled up carpets, lights falling apart, filthy windows with cobwebs all over. And the best part, I found they hadn’t put any toilet roll in the bathroom…. Too late!! I told the night manager, he said yes he knew all of the above!! Appalling

2026-06-17 via Nuitee
D
Daphne couple gb
5
2026-06-15 via Nuitee