The Melville Hotel by Rokxy- Kings Cross

Hotels
6.6 (3347 reviews)
38 & 39 Argyle Square , London , gb

Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Concierge service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Basic amenities
Room quality issues

Categories

Cleanliness
4.68
Numerous reviews mention poor cleanliness and upkeep, including mold and a generally filthy environment.
Service
8.65
The staff were described as friendly and helpful, although there were mentions of poor availability.
Location
9.19
Many reviews praise the convenient location, particularly its proximity to transport.
Room Quality
5.64
Reviews indicate rooms are small, dated, and often in poor condition.
Amenities
5.17
Basic amenities were frequently described as lacking, such as missing soap or poor tea/coffee provisions.
Value for Money
7.13
Given the low ratings in other areas, the value for money is perceived as mediocre.
Food and Beverage
6.68
Food options were not mentioned, leading to an average rating.
Overall Experience
5.65
Many reviewers expressed significant disappointment overall with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:29

Property Description

Convenient Location near King’s Cross Station

Modern Rooms with Free Wi-Fi and Amenities

Central Location in Bloomsbury near Major Attractions

Book your stay at Melville Hotel for a comfortable and stylish experience in the heart of London. Just steps away from King’s Cross Station, our modern rooms offer free Wi-Fi, flat-screen TVs, and private bathrooms with fluffy towels. Enjoy the convenience of a 24-hour front desk and proximity to lively Camden and The British Museum. With easy access to Oxford Street and Theatreland, Melville Hotel is the perfect choice for your London adventure.

Important information:

Please note that for any prepaid accommodations, the hotel will require both the card holder and the card used to book, at the time of check-in. If either is not present, then the property will require another method of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LON

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.6
Based on 3347 reviews
Cleanliness: 4.68
Service: 8.65
Location: 9.19
Room Quality: 5.64
Amenities: 5.17
Value for Money: 7.13
Food and Beverage: 6.68
Overall Experience: 5.65
J
james solo_traveller gb
9
2026-05-11 via Nuitee
E
Elizabeth couple us
6
2026-05-09 via Nuitee
J
james solo_traveller gb
10
2026-05-04 via Nuitee
S
Stéphane family_with_children be
8
Encore une fois, merci au super personnel de l'établissement… À la prochaine
Pros:

L'accueil est très chaleureux et le personnel disponible, souriant et réactif

Cons:

Il faut juste savoir que pour un court séjour la taille de la salle de bain est suffisante… Pour un plus long séjour, il faut envisager une salle de bain plus grande

2026-05-04 via Nuitee
A
Alizée Navier solo_traveller fr
2
Pros:

L'emplacement, la rue calme proche de King's Cross.

Cons:

Nous n'avons pas eu la chambre que nous avions réservée, bien plus petite et beaucoup moins bien équipée. L'hôtel n'a rien voulu savoir, pas même nous rembourser la différence tarifaire entre les deux catégories de chambre.
Booking a fait un geste commercial, pas à la hauteur du prix mais c'est déjà ça.

2026-04-27 via Nuitee
J
james couple gb
9
I only stay here now
Pros:

It’s beautiful like a Georgian Terrance townhouse gem

2026-04-27 via Nuitee
A
Asma extended_group gb
2
2026-04-26 via Nuitee
S
Sean couple gb
9
2026-04-26 via Nuitee
F
Feddaoui solo_traveller ie
3
Pros:

Staff are nice

Cons:

Room is too small
Not clean
No champoo in the shower
Bed not clean
It doesnot deserve the money i paid

2026-04-26 via Nuitee
H
Helen solo_traveller gb
10
2026-04-23 via Nuitee
S
Samantha extended_group gb
3
2026-04-22 via Nuitee
J
james couple gb
8
2026-04-16 via Nuitee
L
Laurentiu couple ro
10
2026-04-15 via Nuitee
L
Leane family_with_children gb
5
Bathroom needs replacing. Shower floor had tape across it. Germ trap. Floor mat needs replaced. Noisy location as the sh
Pros:

Perfect location for Eurostar

Cons:

Overpriced for the poor quality room.

2026-04-14 via Nuitee
C
Coady family_with_children gb
7
Small and basic, but an ideal base if you’re out and about most of your day.
Pros:

Really good base, close to Kings Cross to make getting around London easier. The bed was very comfortable. The staff were really friendly and attentive, provided a personalised greeting in the room and tea, morning paper, and biscuits each morning with little personalised cards. I had been worried by the bad reviews I had read before arriving but luckily we didn’t encounter any of the problems I read about.

Cons:

They’re tried their best with the small rooms, but I think there could be better ways to use the space more strategically. The mirrors all seem to of been hung by a very tall person, no good if you’re below 5ft 5. Rooms also got very very warm, maybe some standing fans for the rooms would be an idea?

2026-04-09 via Nuitee
M
Maloney family_with_children us
6
I’d recommend this place for a short stay, but maybe not for more than a couple days
Pros:

Close to Kings Cross/St Pancras, funky and fun interior. Small courtyard terrace to enjoy

Cons:

The bed was a little uncomfortable, could’ve been a bit cleaner, but it was fine

2026-04-08 via Nuitee
J
Justyna family_with_children gb
4
Not great
Pros:

Location was good. Close to sant Pancras station

Cons:

It was dirty, ants in the bathroom, and could not turn off light outside

2026-04-07 via Nuitee
N
Nicola couple gb
7
Lovely hotel would definitely book again x
Pros:

Great location x

Cons:

People in and out very nosey

2026-04-06 via Nuitee
D
Davidenko couple fr
7
Quelque petits travaux de réfection seraient bien
Cons:

Literie, volet abîmé ne permettant pas d'occulter toute la fenêtre de nuit. Insonorisation à désirer.

2026-03-29 via Nuitee
P
Peter family_with_children gb
2
Absolutely awful! We needed a nice place to unwind and the rooms we were given wouldn’t have looked out of place in an e
Pros:

The staff were very nice and the location was excellent for what we needed

Cons:

We first went into the “garden chalet” which was literally a room in the garden! In that room, the walls were all damaged, there were 2 double beds and one single “camp bed” which collapsed at any point we went near it! We then tried to have showers, which was filthy! The shower tray was broken to the point it resembled a bath once we had finished the shower, after another 1 or 2 the bathroom floor also flooded!
At this point we decided to request another room if available! This is where I have no issue, the staff were really very nice and approachable! That’s honestly where the compliments end! We were shown another room and it all seemed fine, while collecting our belongings to move room we also noticed ants everywhere! Good thing we were moving, right?
Wrong, we got into the “new” room, it was clear it hadn’t seen a Hoover in a very long time, that should have prepared us for what was to come, after what had been a long day we returned to the room, thew back the covers, only to find that the sheets on the single bed resembled a barbers floor! I have attached pictures to show absolutely no exaggeration!
Couple that with the fact there was an empty bottle of vodka and a can of cider left by the previous?? Guests!
We slept there, got up as soon as we could and checked out!

2026-03-29 via Nuitee