TUI BLUE The Haven Ipoh

Hotels
•
Independent
8.6 (102 reviews)
Jl. Haven (Persiaran Lembah Perpaduan), The Haven Lakeside Residence, Ipoh, Perak, 31150 , Ipoh , MY
60-5-5400000

listing image 1
Show all photos

Facilities

Meeting rooms
Fitness facilities
Health or beauty spa nearby
Express check-out
Electric car charging station
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Beautiful property
Wonderful staff

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-04 07:44

Property Description

Recreational Opportunities
Don't miss out on the many recreational opportunities, including an outdoor pool, a waterslide, and a sauna.

Dining and Relaxation
Satisfy your appetite at The Cuisines, a restaurant offering international cuisine, or enjoy room service. Unwind at the bar/lounge or poolside bar.

Featured Amenities
Featured amenities include a business center, limo service, and event spaces. Guests can also enjoy complimentary wireless internet access and concierge services.

Book now to experience luxury and relaxation at The Haven All Suite Resort, Ipoh, perfectly located on a serene lake, just a short drive from various attractions.

Important information:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IPH

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • Pets

    Service animals not allowed

  • General

    Property follows regional sanitization guidelines Safe & Clean (Malaysia)

See all policies

Location

Guest Reviews

8.6
Based on 102 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
S
Siti Aidawani • family
10
Pros:

Beutiful property and wonderful staff

2025-06-16 • via Nuitee
S
Shannon
10
Pros:

Truly a paradise. We spent 1 beautiful night and wish we could have stayed much longer.

2025-05-27 • via Nuitee
A
Anna • partner
8
Pros:

The location was amazing, so much wildlife to spot! It is remote though so we had to taxi everywhere. Nice pool area. The staff were very friendly in the dining area. The rooms although large needed updating, especially the bathrooms.

2025-02-07 • via Nuitee
W
Wei
10
Get your expectation right, then it is excellent
Pros:

To best enjoy this hotel, ignore its 5-star-hotel indication. Essentially it is a well maintained serviced apartment. Get the expectation right, it is an enjoyable hotel with serene surrounding and chill layout.

2024-08-11 • via Nuitee
W
Wei
10
Get your expectation right, then it is excellent
Pros:

To best enjoy this hotel, ignore its 5-star-hotel indication. Essentially it is a well maintained serviced apartment. Get the expectation right, it is an enjoyable hotel with serene surrounding and chill layout.

2024-08-11 • via Nuitee
J
Jeya • family
8
Pros:

Surrounding and the pool were very nice. The property need to be maintained better. The area around should be cleaned.

2024-05-26 • via Nuitee
A
Ahmad Shukry • partner
10
Pros:

Nice place away fro the city.

2024-05-25 • via Nuitee
K
Khoo
10
Pros:

Indeed a haven to rest, relax, connect with family and friends. Morning walks around the lakes, swimming in the luxurious infinity pool and the warm jacuzzi to relax .. a great way to chill ! The hotel apartment we stayed in gave us opportunity to connect with family. Will be a great place for company, church or religious retreats.. in a restful and clean environment

2024-05-06 • via Nuitee
A
Alison • family
10
Pros:

Quiet location, excellent place for a retreat to rest and relax from the hustle and bustle of the city. Transport is a little difficult Grabbing around everywhere solves the issue. Perfect if you're looking to just relax and recharge for a few days.

2024-01-14 • via Nuitee
K
Kyanta • family
10
Pros:

Very good tranquil retreat from busy town and lovely view of lake.

2023-12-16 • via Nuitee
P
paulie • family
4
Pros:

This is not a 4 or 5 star hotel . It is over rated. I give 3 star only . I booked a 3 bedroom, 3 bathrooms suite with the kitchen for 5 persons . It has only 4 plates & 4 cups provided . No utensils, no pot , no pan. Overall I won’t say the unit is cleaned . The quality of the care products do not meet the 4 star hotel standard. The water not hot enough and we cannot adjust it. Very disappointed

2023-11-27 • via Nuitee
S
Sook Cheng • family
6
Pros:

It is overall ok .. I expected the bedrooms to be bigger and the second bathroom is very small with no hair dryer .. there is no plates to be found.. there is a stove but no pots and pans , so not sure what it is for. There is no hand soap either. Although no major complaints, the place is very average and no wow factor, not likely to return.

2023-11-26 • via Nuitee
L
Lisa • partner
8
Pros:

Great pool and views.

2023-11-24 • via Nuitee
D
Dennis • family
10
Pros:

Very comfort and beautiful view place

2023-10-04 • via Nuitee
L
LOO JIUN • family
10
Pros:

A very relaxing resort, enjoyed the scenary surrounding the resort so much. Highly recommended to those whom wish to have a getaway trip in Ipoh.

2023-09-26 • via Nuitee
T
Tasrifah bte • friends
10
Pros:

The guest services crew in the Cuisines was excellent!

2023-09-06 • via Nuitee
N
Nikolaj
8
Pros:

Great location and friendly staff. Family trip with teenagers so we went with 2 apartments which was not needed. Still suffering from Covid lockdown, so not all restaurants were open. Not crowded at all.

2023-07-31 • via Nuitee
K
Karl • family
10
Pros:

Ipoh is a nice place with plenty to do for a day, and the perfect complimentary location is The Haven where you can spend the next day just relaxing and enjoying the excellent food.

2023-07-29 • via Nuitee
C
CHIH CHIANG • family
8
Pros:

Good buffet breakfast!

2023-06-20 • via Nuitee
V
Vicniswaran • family_with_children
10
Pros:

Friendly staff, knowledgeable and very accommodating.

2023-04-16 • via Nuitee