Motel 6-Phoenix, AZ - East

Hotels
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Motel6
4.6 (143 reviews)
5315 East Van Buren Street , Phoenix , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Facilities for disabled guests
Wheelchair accessible
Front desk (limited hours)
Free wired internet
Snack bar/deli
See all facilities

Review Highlights

Pros:
Convenient location
Early notification of closure
Cons:
Closure without warning
Lack of customer service communication

Categories

Cleanliness
1.49
The motel was completely closed, indicating poor maintenance.
Service
4.46
Standard quality for this hotel tier, but communication was lacking as booking confirmations were sent despite the closure.
Location
6.51
Location was convenient for airport access, offset by the unexpected closure.
Room Quality
4.45
No specific information, assumed standard for this hotel tier.
Amenities
4.48
No specific information, assumed standard for this hotel tier.
Value for Money
4.44
No specific information, assumed standard for this hotel tier.
Food and Beverage
4.49
No specific information, assumed standard for this hotel tier.
Overall Experience
6.47
Poor due to the unexpected closure but saved by finding an alternative early.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:39

Property Description

Outdoor Pool and Patio
Enjoy a refreshing dip in our outdoor pool or relax on the patio at our Phoenix area motel.

Complimentary Amenities
Stay connected with free extended cable, Wi-Fi, and local calls in our brightly furnished guest rooms.

Convenient Location
Explore nearby attractions such as Arizona State University, Desert Botanical Gardens, and University of Phoenix Stadium during your stay.

Contact us now to book your stay and experience all that Motel 6 Phoenix East has to offer!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

4.6
Based on 143 reviews
Cleanliness: 1.49
Service: 4.46
Location: 6.51
Room Quality: 4.45
Amenities: 4.48
Value for Money: 4.44
Food and Beverage: 4.49
Overall Experience: 6.47
A
Aina • partner
2
Pros:

This motel completely closed, I was shocked.

2025-09-21 • via Nuitee
P
PhilipC1677 • Couples
2
Hotel should not be accepting bookings
Pros:

We booked this hotel for the last night of our Arizona road trip because it was near the airport. After a 5 hour drive through the mountains we arrived at 4.00 to find the building surrounded by a security fence with "do not enter" signs. Fortunately it was early enough to find an alternative. I had been sent an email the day before saying they looked forward to my visit. AVOID.

2025-09-09 • via Tripadvisor
D
Damika • family
6
Pros:

Was okayyy, slept fine

2025-08-06 • via Nuitee
D
DAVID • family
4
Pros:

Looked a bit run down

2025-07-08 • via Nuitee
J
Jasmine • partner
6
Pros:

N/A

2025-06-14 • via Nuitee
K
kathrynpB3753HT • Family
8
friendly laid back old fashioned with trees!!
Pros:

I've stayed there is quite a few times and I do so for the price and it's close by convenience stores it's got a lot of nice scenery all around and I like the old fashioned look of the hotel trees it looks like a house it's like a big house very kind people considerate and if there are roaches that's just the way the world works that's life Don't be snobby be friendly and kind and respectful and that's how they are thank you guys

Kathryn phares

2025-06-03 • via Tripadvisor
T
Tanner
2
Pros:

Don’t stay here

2025-06-01 • via Nuitee
C
Cassi
4
Pros:

The room never got cleaned and there were bugs and roaches dead and alive in the room and bathroom. The tv didn’t work and they didn’t have any WiFi.

2025-06-01 • via Nuitee
O
Oliver
4
Pros:

Quiet at night, AC worked well however bathrooms we a

2025-05-28 • via Nuitee
S
Shellie • partner
2
Pros:

We left after 20 min . The curtain was hanging from the wall . The lights were broken . Tv hardly worked . The bathroom door didn’t shut and the smoke detector didn’t even have a battery . I am hoping for a refund . Not even close to stay able

2025-05-27 • via Nuitee
L
Luke
4
Pros:

Towels were small and scratchy, bed linens were rough, the location was rather sketchy (there were homeless encampments nearby)

2025-05-27 • via Nuitee
V
Verified traveler
2
Don't stay here!
Pros:

They have no Wi-Fi on this property. There's no refrigerator no microwave in the room. My TV was broken. Sketchy neighborhood lots of homeless around the property I was worried about my car in that neighborhood

2025-05-26 • via Nuitee
V
Verified traveler
2
Pros:

Just horrible ppl

2025-05-21 • via Nuitee
D
Dylan • friends
2
Pros:

First room they gave us wasn’t made. Second was made but had stains everywhere. One room on the second floor looked like the bed was shoved up against the glass with a broke window. Dirty place

2025-05-19 • via Nuitee
A
Ashley
4
Pros:

First room door didn’t close or lock properly. Second room had water issues

2025-05-18 • via Nuitee
T
Travis
4
Pros:

The toilet didnt flush and the shower wasnt hot.

2025-05-18 • via Nuitee
D
Darius • partner
6
Pros:

Only thing was no towels

2025-05-13 • via Nuitee
M
Michael
10
Pros:

Friendly lady checked me in ! Was quiet during sleeping hours, clean rooms !

2025-05-10 • via Nuitee
P
Patrick
4
Pros:

Not what I expected!

2025-05-07 • via Nuitee
P
Petra • friends
4
Pros:

Service was good!
Unfortunately the room was not cleaned

2025-05-04 • via Nuitee