Motel 6-San Bernardino, CA - North

Hotels
5.8 (1917 reviews)
1960 Ostrems Way , Serrano Village , us
+1 909-887-8191

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Good value for price
Cons:
Cleanliness issues
Service inefficiencies
Room discomforts

Categories

Cleanliness
3.93
Room cleanliness received negative feedback with mentions of cockroaches and dirty bathrooms.
Service
6.9
Staff was generally friendly, though there were complaints about service efficiency regarding room cleanliness.
Location
7.94
Positive mentions of the convenient location near stores and amenities.
Room Quality
4.39
Issues with room conditions including reported air conditioning problems and cleanliness.
Amenities
4.92
Average mention of amenities; pool was noted but with complaints regarding cleanliness.
Value for Money
6.88
Good value for the price mentioned, but complaints about deposits not being returned affected this rating.
Food and Beverage
5.73
Not specifically mentioned; assumed average for this hotel tier.
Overall Experience
5.7
Mixed experiences noted; positives about staff and location, but serious complaints about cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:13

Property Description

Convenient Location
Located just a short drive from San Bernardino National Forest and Disneyland, Motel 6 San Bernardino North offers a perfect blend of relaxation and adventure for your stay.

Comfortable Accommodations
Each air-conditioned room features a vibrant decor and essential amenities, providing a cozy retreat after a day of exploring the nearby attractions.

Great Amenities
Enjoy the seasonal outdoor pool and outdoor terrace, perfect for unwinding under the California sun. With 24-hour reception, fax services, and a convenient onsite launderette, we ensure a hassle-free stay for our guests.

Book your stay at Motel 6 San Bernardino North now and experience a memorable getaway in Southern California.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Location

Guest Reviews

5.8
Based on 1917 reviews
Cleanliness: 3.93
Service: 6.9
Location: 7.94
Room Quality: 4.39
Amenities: 4.92
Value for Money: 6.88
Food and Beverage: 5.73
Overall Experience: 5.7
P
Porshana Reed • solo_traveller • us
10
2026-08-28 • via Nuitee
R
Rhonda • solo_traveller • us
4
Pros:

Convenient to freeway. Parking in front of my room. That it had a pool. And accepted a pet

Cons:

TV in the room was fuzzy. Pool was dirty. Alot of activity from alot of sketchy people the door in my room looked like it had been kicked in by the police.

2026-08-27 • via Nuitee
R
Ruben Ontiveros • solo_traveller • us
10
Pros:

Convenient

Cons:

I didn't stay longer

2026-08-23 • via Nuitee
F
faalelei • solo_traveller • us
3
It was ok but I would not recommend
Pros:

The price

Cons:

The pool was not accessible it was closed the whole stay and that’s part of the reason why I booked for the pool due to the hot weather

2026-08-21 • via Nuitee
J
John • solo_traveller • us
10
Pros:

Customer service was great clean and quiet.

2026-08-20 • via Nuitee
J
John • solo_traveller • us
10
Pros:

Customer service clean and quiet

2026-08-20 • via Nuitee
C
Charles • solo_traveller • us
9
2026-08-17 • via Nuitee
M
Mario • solo_traveller • us
5
It was ok
Pros:

Location

Cons:

Elevator wasn't working

2026-08-15 • via Nuitee
T
Terry • solo_traveller • us
6
2026-08-15 • via Nuitee
N
NOBUYUKI • couple • jp
10
2026-08-15 • via Nuitee
J
Janice • solo_traveller • us
7
2026-08-13 • via Nuitee
J
Jasmine • couple • us
10
2026-08-12 • via Nuitee
L
Leslie • family_with_children • us
3
Hope not all Motel 6 are like this one
Pros:

I only liked the convenience of having freeway and food near

Cons:

The pool was cloudy, the room was not clean. Stains on the bed and hair in the bathroom

2026-08-10 • via Nuitee
Y
Yurii • couple • us
3
2026-08-09 • via Nuitee
R
ROBERTO L.D. • solo_traveller • mx
9
JR
Pros:

La ubicación para mi porque al otro día fui a BIg Bear Lake y me quedaba cercas!

Cons:

Hay mucho gente en mal estado afuera en los alrededores del hotel y en el área!

2026-08-05 • via Nuitee
T
Tawnya • couple • us
9
2026-08-05 • via Nuitee
J
Joshua • solo_traveller • us
4
Pros:

The bed was comfortable

Cons:

Ac and tv didn’t work

2026-08-04 • via Nuitee
C
Cecelia • solo_traveller • us
10
I would go again
Pros:

Everything

Cons:

Like everything

2026-07-25 • via Nuitee
T
Tawnya • couple • us
10
2026-07-25 • via Nuitee
J
John • solo_traveller • us
9
2026-07-24 • via Nuitee