Motel 6-Tempe, AZ - Broadway - ASU

Hotels
Motel6
5.6 (494 reviews)
513 West Broadway Road , Tempe , us

Children allowed
Pets allowed

Facilities

Air conditioning
Terrace
Pets allowed
Front desk (limited hours)
Free wired internet
Snack bar/deli
Internet access

Review Highlights

Pros:
Convenient location
Staff was accommodating
Close to amenities
Cons:
Dirty rooms
Poor communication
Lack of amenities

Categories

Cleanliness
3.11
The room was dirty and we didn't stay. Complaints about hair in sheets and overall cleanliness.
Service
7.08
Staff was accommodating, though there were issues with communication and handling complaints.
Location
8.12
Convenient location, close to amenities but concerns about safety in the area.
Room Quality
5.07
Issues with outdated amenities like air conditioning and cleanliness, but some aspects were acceptable.
Amenities
4.6
Lacked standard amenities like a mini fridge and ice machine.
Value for Money
5.06
The experience was not worth the price, but some guests felt it was acceptable.
Food and Beverage
6.11
No food options were mentioned; proximity to stores was noted.
Overall Experience
5.68
Mixed experiences, with multiple issues affecting guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:23

Property Description

Convenient Location near Arizona State University

Heated Outdoor Pool and Free Guest Parking

Comfortable Rooms with Cable TV and Work Desk

To enjoy a relaxing stay near Arizona State University, book your room at Motel 6 Phoenix Tempe - Broadway - ASU. With a heated outdoor pool, free guest parking, and vending machines on-site, your comfort and convenience are our top priorities. Each air-conditioned room features a cable TV, work desk, and an en suite bathroom, ensuring a comfortable and productive stay. Located just 6 miles from Sky Harbor International Airport and a short drive from US Airways Center, our motel is the perfect choice for travelers seeking convenience and comfort. Book now for an enjoyable stay in Phoenix Tempe!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.6
Based on 494 reviews
Cleanliness: 3.11
Service: 7.08
Location: 8.12
Room Quality: 5.07
Amenities: 4.6
Value for Money: 5.06
Food and Beverage: 6.11
Overall Experience: 5.68
B
Bradley solo_traveller us
5
Cons:

Dealing with a person miles away.

2026-05-09 via Nuitee
R
Raini family_with_children us
10
Enjoyed my stay, clean and didn’t have any problems checking in or out
Pros:

I like the area of the motel, plus clean

Cons:

Nothing my stay was good

2026-05-09 via Nuitee
T
Thomas couple us
1
2026-05-07 via Nuitee
T
Tollefson family_with_children us
1
Need refund please.
Pros:

Nothing. Paid for room but was told I couldn't stay upon arrival.

Cons:

Paid for room but upon arrival was told I couldn't stay.

2026-05-05 via Nuitee
C
Cordelia couple gb
1
Dirty and staff may as well not be there
Pros:

-

Cons:

Dirty when we arrived. Definitely some big roaches. I was there for 2 weeks, housekeeping didn’t stop by at all, not even once. Went to reception to ask about this a few days in, they were meant to come the next day: still never did. Had to keep going and asking by for toilet tissue and clean towels at the front desk. Door key kept deactivating. I arranged to extend my stay for one night via the app but the hotel never answered the phone to confirm so I went to reception to ask them to accept the email request. That’s it. They didn’t know how to do that. So I had to book an entirely separate stay for one night.

Also the email address that they spam in the comments? Yeah it doesn’t exist. I also emailed their main email before my stay as I was getting no response, never had an email and that’s 3 weeks ago now.

The hotel itself isn’t too bad, it’s what you expect for the price, but the staff literally may as well not be there.

2026-05-05 via Nuitee
D
Delia solo_traveller us
3
Pros:

The first 2 days I had no air. So on the 3rd day they switched me rooms before my check out day I had extended my stay by reserving it another 5 days well at the time of check out they wouldn't allow my brother to check in because I was not there mind you he had been there all week long without me being present also the girl at the front desk stayted she could not find his reservation would allow him to check in with my confirmation number I had to drive an hour away to go there and show my id after 3hrs of waiting outside. So I get there show my id go to the room just to get a knock on the door a few mins later from the girl at the front desk telling me the room is not paid for and was told by her manager if I didn't pay for it the were going to contact pd. I stated I gave to a confirmation number because it was provided to me when I booked the reservation yesterday. So I called booking.com to try and straighten things out seems when my brother went to check in they tried to charge him for one night of $66 so I explained well thats where you people messed up why would you charge him for one night when he has a reservation for a week and if you charged him you still didn't even let him in a room he waited outside for 3hrs until I had to get out of work drive an hr just to show my id when he's been there all week long needless to stay she had ran a partial payment then tried to run it again for the full amount so I said its an easy fix you took a partial payment run the balance owed.
To be threatened to have the police called when my part was paid in full for a mistake the front desk girl made is a problem to me didn't apologize not once or even try to make it right if they know he's going to be there for a full week perhaps a fridge or microwave would be useful or try to compensate for the 2 days with no air. But try to make things right.

2026-05-04 via Nuitee
S
Sands solo_traveller us
10
2026-05-04 via Nuitee
V
Vanessa solo_traveller us
4
2026-05-01 via Nuitee
M
Mireya solo_traveller us
6
Overall good with some minor inconveniences
Pros:

I liked the location of the property and quick and simple the check in process was. The area is very quiet and close to everything. Staff was helpful whenever I needed assistance. Property was very clean.

Cons:

It would’ve been neat if there was a mini fridge in the room. Another thing that I found a bit annoying was that the room key card would constantly deactivate and I would have to go up to the front desk for them to give me a new one. It was a constant going back and forth just trying to get into my room and was quite the inconvenience. This happened every night for the 4 days I booked the hotel room. The staff was very helpful and kind during these situations.

2026-04-30 via Nuitee
J
Jenkins solo_traveller us
10
2026-04-26 via Nuitee
I
Isaacs solo_traveller us
8
2026-04-23 via Nuitee
G
GarciaYg family_with_children us
1
Shitty place with bedbugs no ac 🤬😡🤬
Cons:

There were bed bugs the ac did not work with a heat warning. The person that I was talking to in the office was on the TV screen and kept giving us the round around said she was going to move us to a different room but then said she talked with her supervisor and said why was she moving us to a 1 bedroom when we had 2 beds and said to give them a little bit that they had someone assigned to clean one of the rooms with 2 beds and that it wouldn't be to long. So instead of them putting us in another room they left us in the same room and expected us to pay for another night for more money. We did not get no sleep because when we finally got to lay down we started getting attacked by bugs. The ac would not blow out any cold air at all. The room was disgusting there was dead bugs on the floor. 🤬😡🤬😡😡🤬🤬😡😡

2026-04-22 via Nuitee
V
Vernie couple us
3
2026-04-21 via Nuitee
X
Xiang Jing solo_traveller gb
4
2026-04-21 via Nuitee
S
Shawn couple us
7
2026-04-19 via Nuitee
J
JayLynn solo_traveller us
10
2026-04-18 via Nuitee
C
Christiana couple us
6
2026-04-18 via Nuitee
T
Tonja solo_traveller us
4
2026-04-16 via Nuitee
M
Mandy solo_traveller us
8
Pros:

Easy location. It was clean except the sink had toothpaste and beard hair...wasn't cleaned. Nice pool area.

Cons:

Hated the kiosk check in. Hard to understand and the closed caption was way off. I wasn't put on the bottom level, as requested weeks prior. Coffee wasn't available consistent hours in the morning. No big complaints at all.

2026-04-14 via Nuitee
E
Erich solo_traveller ch
7
Decent motel offering value for money.
Pros:

The front desk was remote, ie. you converse with a real person via screen. A bit strange but it worked well. I could change the room with an on-site manager which also helped with the WIFI as it had some security issues. Room was decently sized, plenty of parking. The motel offers decent value for money if you are not too picky.

Cons:

There is not much to do in the area and the pool is more for show than for usage.

2026-04-14 via Nuitee