Clarion Pointe Ridgecrest near China Lake Naval Station

Hotels
7.1 (57 reviews)
535 South China Lake Boulevard , Ridgecrest , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Pets allowed
Laundry
Daily housekeeping
See all facilities

Review Highlights

Cons:
Rude/unprofessional front desk staff
Refused refund / demanded cash despite prepaid reservation
Check-in confrontation ruined the stay

Categories

Cleanliness
9.6
Standard quality for this hotel tier.
Service
2
Very negative: front-desk staff displayed a bad attitude at check-in, demanded $150 cash despite a prepaid 2-night stay and refused to refund or accept explanation.
Location
9.6
Standard quality for this hotel tier.
Room Quality
9.6
Standard quality for this hotel tier.
Amenities
9.6
Standard quality for this hotel tier.
Value for Money
3
Negative: guest paid for two nights but was told to leave and not refunded, indicating poor value and unresolved billing issues.
Food and Beverage
9.4
Standard quality for this hotel tier.
Overall Experience
4
Negative overall due to a problematic check-in interaction and refusal to refund, which overshadowed other aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Convenient Amenities: Featuring a fitness center, 24-hour front desk, and free WiFi, enjoy a comfortable stay at Clarion Pointe Ridgecrest near China Lake Naval Station.

Comfortable Rooms: Rest easy in rooms equipped with air conditioning and a safety deposit box for your convenience.

Delicious Breakfast: Start your day right with buffet and continental breakfast options available each morning at the hotel.

Book your stay at Clarion Pointe Ridgecrest near China Lake Naval Station for a relaxing and enjoyable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IYK

Location

Guest Reviews

7.1
Based on 57 reviews
Cleanliness: 9.6
Service: 2
Location: 9.6
Room Quality: 9.6
Amenities: 9.6
Value for Money: 3
Food and Beverage: 9.4
Overall Experience: 4
P
Paulson • solo_traveller • us
1
Pros:

Go to check in the person came in with an attitude and and I let him know who I was he did not even look up and said 150 cash or no get a room even thought I paid for 2 night stay and I didn't have the 150 so he told me to leave and I ask ed about the money for the nights he said you didn't pay so you leave.

Cons:

He would not refund and has attitude with people

2026-08-02 • via Nuitee
J
Jennifer Metzer • extended_group • us
6
Pros:

Very clean room

Cons:

Windows wouldnt close or lock

2026-04-07 • via Nuitee
K
Kriner • couple • us
6
Pros:

It was clean, the bed was super comfy and it's convenient to everything.

Cons:

The pool was not opened nor did I see a work out area.

2026-03-19 • via Nuitee
J
Joseph • couple • us
10
2026-02-27 • via Nuitee
B
Bob • solo_traveller • us
2
Dirty, grimy, run down
Cons:

Dirty, grimy, run down

2026-02-24 • via Nuitee
T
Tom • extended_group • de
7
2026-01-06 • via Nuitee
A
Anton • couple • us
10
2025-12-29 • via Nuitee
P
Patricia • family_with_children • us
10
2025-11-24 • via Nuitee
Y
Yasutaro • solo_traveller • jp
10
GREAT
Pros:

Its staff was awesome.

2025-11-09 • via Nuitee
E
Erika • solo_traveller • us
10
Pros:

The owner was so so kind to me..Ive stayed here a few times..The customer service is A-1!

Cons:

only thing i dont like is that there is no bathtub...everything else is exceptional!

2025-10-19 • via Nuitee
D
Devan • extended_group • us
1
2025-10-14 • via Nuitee
R
Rey • couple • us
10
2025-10-10 • via Nuitee
N
Nathaniel
8
Pros:

Room was great. Many items had run out at breakfast and no staff available to ask.

2025-10-08 • via Nuitee
N
Norma
10
Pros:

Right away I felt comfortable with the hotel staff being professional and courteous. The room was inviting and clean

2025-10-07 • via Nuitee
P
Phil
8
Pros:

Nice quiet pet friendly place. Good value. Very updated rooms in a 1960’s property. Just fine, would stay again. We always get into town so late anyhow. Great bed and good blackout shades are all we wish for.

2025-10-03 • via Nuitee
E
Elin • couple • us
4
The bed was comfortable, room was clean enough. Breakfast dissapionting
Pros:

Room was located next to busy road. It was loud in the early AM. Breakfast was poor. We expected a little more breakfast items for $90 / night.

Cons:

Weak coffee, it was like drinking weak tea. The breakfast was so poor! ..Some multigrain bread ( even from frozen) would have been nice. The yoghurts... maybe a natural, unsweetened yoghurt as an option to the Yoplait sugary one.
Green bananas? that was the ONLY fruit available.

2025-09-29 • via Nuitee
S
Sienna • family
10
Pros:

Great place to stay for the night on the way to Mammoth Lakes. We arrived around 11pm in the evening, and the front desk agent was kind enough to help with our luggage and walk us to our door. The staff member that helped us that night was incredibly kind. For sure would stay here again!

2025-09-19 • via Nuitee
J
Joseph
8
Pros:

Comfortable room. Great Wi-Fi

2025-09-18 • via Nuitee
R
Rebeca • extended_group • es
9
Pros:

Todo

2025-09-15 • via Nuitee
J
Joseph
2
Pros:

Total confusion at check in

2025-08-30 • via Nuitee