Hilton Garden Inn New York Manhattan Midtown East

Hotels
Hilton Garden Inn
8.2 (1282 reviews)
206 East 52nd Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Convenient amenities
Cons:
Elevator noise
Customer service issues
Hard bed

Categories

Cleanliness
7.59
Mixed reviews regarding cleanliness; some guests found issues with room space and mattress quality.
Service
8.56
Generally positive comments on staff being friendly and accommodating, except for some issues with front desk behavior.
Location
9.1
Numerous positives about the location being safe and close to attractions and metro stations.
Room Quality
7.55
Some complaints about room size and mattress quality; however, many find the rooms cozy.
Amenities
8.08
Amenities such as fridge and coffee pot are appreciated, but some guests noted the need for upgrades.
Value for Money
8.04
Perceived as good value by many; however, some guests felt dissatisfied with mattress quality.
Food and Beverage
8.09
Breakfast in the café was described as convenient, although not extensively reviewed.
Overall Experience
8.56
Overall positive experience with some highlighted issues that could affect stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:55

Property Description

Convenient Location
Located just 2 km from Times Square, Hilton Garden Inn New York Manhattan East offers easy access to popular attractions like Rockefeller Center and the United Nations Headquarters. Guests can also conveniently reach Times Square with nearby subway stations.

Modern Amenities
With a 24-hour fitness centre, business centre, and front desk, guests can enjoy round-the-clock convenience and service. The rooms are equipped with free WiFi, work desk, and flat-screen cable TV. Select rooms even offer stunning city views.

Dining Options
Guests can dine at the on-site Garden Grille and Bar or explore nearby dining choices. Additionally, laundry facilities are available for added convenience during your stay.

Book your stay at Hilton Garden Inn New York Manhattan East for a memorable and convenient experience!

Important information:

Please note that the minimum age required for check-in is 21.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 85 per day.

Location

Property Accessibility

Total Disability Score: 57.29
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 1282 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.56
N
NATALIIA extended_group us
10
Pros:

Ми шукали найблищий готель до консульства України, це найкращив варіант 5 хвилин пішки до консульства, 20 хвилин до Тайм Сквер чудове розташування в центрі Манхетена все в пішій доступності .Ми майже завжди обераемо ХІЛТОН ДЕБ МИ НЕ ПОДОРОЖУВАЛИ ПО США

2026-04-11 via Nuitee
L
Lacey solo_traveller us
5
I've stayed in other hilton garden inn's and this one absolutely did not meet my expectations.
Pros:

Room itself was fine. Shower was fine, bed was fine. Most things were acceptable.

Cons:

I was given a key to a room that someone else was occupying originally. As a woman traveling alone, this was a scary experience and did not make me feel safe in the hotel the rest of the time. I was given a different room. No accomodations or anything else were offered to me for, what I feel, is a huge mistake on their part.
The elevators didn't work; the fridge in my room didn't work; towels were taken from my room and not replaced (bath mat and washcloth).

The hotel was also under major construction, which is fine, I've stayed in hotels under construction before - but it was not mentioned in the booking, and it was EXTREMELY bothersome, as the construction was happening on my floor in the rooms entirely surrounding mine. The booking should have been labeled clearly that the hotel was under construction, and there should have been a room discount due to that.

2026-04-06 via Nuitee
L
Lourdes extended_group us
1
Waot until construction is over
Pros:

The price was decent

Cons:

Unfortunately the construction ruined the stay. Especially waiting for the elevator. Waited 10/15 min but then the elevator was full, my party of 4 couldn't fit. Didn't want to wait another 10/15ish minutes so we took the stairs. Would wait until construction is complete.

2026-04-04 via Nuitee
R
Rhonda family_with_children us
8
We were there to see as much of NYC as we could in 30 hours. It was perfect for our stay.
Pros:

Location was wonderful! All of the midtown attractions were within walking distance and there were two subway stations within two blocks of the hotel.

Cons:

Just construction, but it wasn’t terrible.

2026-04-03 via Nuitee
S
Supaporn couple us
10
2026-04-01 via Nuitee
S
Stallone couple us
9
Pros:

Hotel was clean nice people friendly, close to destination i was going. Price was.fair and reasonable

Cons:

Hotel was under construction and nothing on site had mentioned it.

2026-03-26 via Nuitee
C
Chen solo_traveller ch
8
2026-03-24 via Nuitee
M
mm extended_group us
7
2026-03-24 via Nuitee
C
Cigdem Gulsen family_with_children us
3
Disappointed
Pros:

I was literally disappointed with the renovation ongoing there which I was not informed by booking.com
If I knew I wouldn’t prefer to go., we waited minutes for elevator. Additionally bad looking of entrance made me unhappy. I was unhappy also in name of my guests. My daughter and son in law.

Cons:

Room was so uncomfortable. Too small to move. Renovation also made us unhappy

2026-03-23 via Nuitee
N
noname218 Business Paris, Ile-de-France
4
Stay somewhere else!
Pros:

Stay somewhere else for the price. Lobby is under construction and a disaster. Only one elevator works so you have to wait 5-10min each time. Elevator key card does not work so anyone can go up to any floor. Really really poor.

2026-03-20 via Tripadvisor
N
Nilda couple us
9
2026-03-17 via Nuitee
J
Jonathan couple es
2
2026-03-12 via Nuitee
P
Philip Roland Mallon Jr family_with_children us
7
Pros:

Beds were comfortable.

Cons:

There was construction going on that was not noted when booking. There was no soap in the room.

2026-03-07 via Nuitee
P
Paulette couple us
8
Pros:

Hotel was clean and comfortable. Staff was friendly and professional. Hotel was warm and shower was warm.

Cons:

Parking was expensive but it is the city. I did not like the construction by the front because that can be a hazard.

2026-03-05 via Nuitee
M
MarChare couple us
5
Will probably be better when the remodel is completed
Pros:

Staff was friendly

Cons:

They did not communicate they were under construction. One elevator for 20+ floors is insane. The room was clean however the shoes did not get hot.

2026-03-03 via Nuitee
J
John couple us
10
Enjoyed my stay
Pros:

Great hotel, very clean and comfortable. Would recommend.

2026-03-01 via Nuitee
E
Eiichi solo_traveller jp
7
Happy
Pros:

ベッド大きくストレスなし

Cons:

入口工事中
エレベーター1基で遅かった

2026-03-01 via Nuitee
R
Roberto javier solo_traveller ar
8
2026-02-28 via Nuitee
M
Maxi family_with_children uy
5
Pros:

La ubicación

Cons:

Estaba en reformas

2026-02-26 via Nuitee
V
Vivian family_with_children us
5
Pros:

Kitchen was closed. Bag breakfast

Cons:

Tell customers the hotel is under construction

2026-02-25 via Nuitee