Silken Gran hotel Durango

Hotels
•
Hoteles Silken
8.4 (2117 reviews)
Gasteiz Bidea, 2 , Durango , es

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Nice amenities
Cons:
Outdated rooms
Noise issues
Parking difficulties

Categories

Cleanliness
8.15
Cleanliness was mentioned as acceptable, but some reviews indicated issues regarding the condition of the rooms.
Service
8.81
The staff is described as friendly and attentive, contributing positively to the overall experience.
Location
8.76
The hotel is noted for its excellent location, making it convenient for guests.
Room Quality
8.11
Some rooms are described as outdated and lacking natural light, impacting overall room quality.
Amenities
8.33
Amenities like the spa and gym received positive mentions, though some costs were criticized.
Value for Money
8.1
Some reviews indicated that the price did not fully align with the quality and features provided.
Food and Beverage
8.45
Breakfast was frequently noted as good, but some improvements in dinner options were suggested.
Overall Experience
8.52
A generally positive experience with some areas needing improvement, but overall satisfaction is evident.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 08:33

Property Description

Luxurious Spa Facilities
Gran Hotel Durango boasts a spa centre with a variety of relaxing amenities such as a sauna, thermal indoor pool, Turkish bath, and a fitness centre. Indulge in beauty and wellness treatments for the ultimate pampering experience.

Gastronomic Delights
Savor traditional cuisine at the on-site restaurant or unwind with a cocktail and casual food in the stylish Lobby Bar. The serene ambiance, surrounded by lush lawns and an ancient magnolia tree, enhances your dining experience.

Convenient Amenities
Experience modern comfort in every room with contemporary décor, private bathrooms, and essential amenities like free toiletries and a TV with satellite channels. Additional perks include a seasonal outdoor pool and a 24-hour front desk for your convenience.

Book your stay at Gran Hotel Durango for a luxurious and rejuvenating experience.

Important information:

Please note that extra beds are not available for any room type.

Guests under the age of 18 are not allowed in the sports club and spa.

License Number: HBI 01105Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 15, 2025 until Mon, Jun 15, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 14 per day.

Location

Guest Reviews

8.4
Based on 2117 reviews
Cleanliness: 8.15
Service: 8.81
Location: 8.76
Room Quality: 8.11
Amenities: 8.33
Value for Money: 8.1
Food and Beverage: 8.45
Overall Experience: 8.52
J
jose luis castro muñoz • couple • es
9
Para volver
Pros:

Todo en general. Amailidad , y trabajo. Desayuno excelente.

2026-03-21 • via Nuitee
J
Juan • family_with_children • es
10
2026-03-21 • via Nuitee
J
JOAN • family_with_children • es
8
2026-03-21 • via Nuitee
J
JOHN • couple • fr
1
2026-03-17 • via Nuitee
L
Leire Olabarria • extended_group • es
8
GENIAL
Pros:

LES GUSTO TODO

Cons:

NADA TODO LES PARECIO BIEN

2026-03-16 • via Nuitee
P
PEDRO LUIS • extended_group • es
8
2026-03-15 • via Nuitee
M
Manuela • couple • es
9
2026-03-15 • via Nuitee
A
Aaron Conor • couple • ie
9
A charming hotel
Pros:

Beautiful building, great location, comfortable rooms

2026-03-14 • via Nuitee
S
Sánchez Reyes • solo_traveller • es
9
2026-03-12 • via Nuitee
M
mateo • family_with_children • es
8
Pros:

todo

Cons:

la disposición de el spa

2026-03-11 • via Nuitee
A
Ana Belén • couple • es
9
2026-03-08 • via Nuitee
C
Camila • extended_group • es
8
Buen hotel precio/calidad
Pros:

El personal muy amable y buen precio, cama cómoda y desayuno correcto.

Cons:

Las puertas y zócalos del baño estaban destrozadas. En el desayuno no había zumo de naranja natural.

2026-03-07 • via Nuitee
A
Ana Patricia • couple • es
8
2026-03-06 • via Nuitee
M
Michael • family_with_children • es
9
2026-02-23 • via Nuitee
J
Juan Carlos • solo_traveller • es
7
Pros:

El conjunto del Hotel

Cons:

Algunas partes están un poco viejas

2026-02-11 • via Nuitee
M
Marta • couple • es
10
Amabilidad y comodidad
Pros:

La amabilidad del personal tanto en recepción como en el comedor
Estaba todo muy limpio, la habitación muy amplia y la cama muy cómoda

Cons:

Todo muy bien

2026-02-10 • via Nuitee
E
EVA MARIA • family_with_children • es
9
Pros:

La ubicación. El hotel muy confortable.

2026-02-08 • via Nuitee
S
Santander martinez bujanda • family_with_children • es
10
Pros:

Todo

Cons:

Las. Cortinas

2026-01-31 • via Nuitee
Álvaro • extended_group • es
9
Muy bien
2026-01-29 • via Nuitee
B
Besombes • family_with_children • es
10
Pros:

Camas comodas, muy limpio,comida buena y perso al muy majo, repetiremos

2026-01-25 • via Nuitee