Silken Gran Hotel Durango

Hotels
•
Hoteles Silken
8.4 (2477 reviews)
Gasteiz Bidea, 2 , Durango , es
+34 946 21 75 80

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Nice amenities
Cons:
Outdated rooms
Noise issues
Parking difficulties

Categories

Cleanliness
8.15
Cleanliness was mentioned as acceptable, but some reviews indicated issues regarding the condition of the rooms.
Service
8.81
The staff is described as friendly and attentive, contributing positively to the overall experience.
Location
8.76
The hotel is noted for its excellent location, making it convenient for guests.
Room Quality
8.11
Some rooms are described as outdated and lacking natural light, impacting overall room quality.
Amenities
8.33
Amenities like the spa and gym received positive mentions, though some costs were criticized.
Value for Money
8.1
Some reviews indicated that the price did not fully align with the quality and features provided.
Food and Beverage
8.45
Breakfast was frequently noted as good, but some improvements in dinner options were suggested.
Overall Experience
8.52
A generally positive experience with some areas needing improvement, but overall satisfaction is evident.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 08:33

Property Description

Luxurious Spa Facilities
Gran Hotel Durango boasts a spa centre with a variety of relaxing amenities such as a sauna, thermal indoor pool, Turkish bath, and a fitness centre. Indulge in beauty and wellness treatments for the ultimate pampering experience.

Gastronomic Delights
Savor traditional cuisine at the on-site restaurant or unwind with a cocktail and casual food in the stylish Lobby Bar. The serene ambiance, surrounded by lush lawns and an ancient magnolia tree, enhances your dining experience.

Convenient Amenities
Experience modern comfort in every room with contemporary décor, private bathrooms, and essential amenities like free toiletries and a TV with satellite channels. Additional perks include a seasonal outdoor pool and a 24-hour front desk for your convenience.

Book your stay at Gran Hotel Durango for a luxurious and rejuvenating experience.

Important information:

Please note that extra beds are not available for any room type.

Guests under the age of 18 are not allowed in the sports club and spa.

License Number: HBI 01105Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Sep 13, 2026 until Tue, Jun 15, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Location

Guest Reviews

8.4
Based on 2477 reviews
Cleanliness: 8.15
Service: 8.81
Location: 8.76
Room Quality: 8.11
Amenities: 8.33
Value for Money: 8.1
Food and Beverage: 8.45
Overall Experience: 8.52
H
Henk T. • solo_traveller • nl
8
Pros:

Locatie en het zwembad

Cons:

Hier en daar een beetje sleets

2026-09-05 • via Nuitee
J
Jean-François • couple • fr
8
Je veux y revenir !!!
Pros:

accueil au top etablissement coquet et les chambres et sdb sont spacieuses.
La piscine etait propre et à une temperature idéale pour les journées de notre séjour.

Cons:

pas de menus au restaurant le soir

2026-09-05 • via Nuitee
G
Garcia • solo_traveller • es
8
Pros:

Todó en general

2026-09-05 • via Nuitee
J
julia • solo_traveller • es
7
2026-09-05 • via Nuitee
S
Santiago • couple • ar
8
2026-09-04 • via Nuitee
C
Carmen • solo_traveller • es
6
Pros:

La tranquilidad

Cons:

Me enco tre un pelo en la comida

2026-09-04 • via Nuitee
A
Adriana • couple • es
9
Recomendable
Pros:

El personal muy amable. La zona muy céntrica! El Spa está bien y la comida también.

Cons:

El importe del parking y algunos desperfectos en el baño (se ve que tuvieron goteras y afectó al techo, puerta, etc).

2026-09-04 • via Nuitee
A
Andrew • couple • gb
8
Comfortable, decent breakfast and helpful staff.
Pros:

Convenient location for access to Bilbao and San Sebastián

Cons:

Some of the Decor looked tired.

2026-09-03 • via Nuitee
L
Leo • couple • es
6
Cons:

Es un hotel de 4 estrellas y te cobran por usar su parking.

2026-09-03 • via Nuitee
I
Imelda • solo_traveller • fr
10
Pros:

Tout

2026-09-02 • via Nuitee
M
Marcos • solo_traveller • es
8
Para repetir
Pros:

El hotel es muy bonito y bien situado, la piscina cómoda, personal atento y todo muy agradable. Para repetir.

Cons:

No sé

2026-09-01 • via Nuitee
H
Heike • solo_traveller • de
7
Cons:

Wir hatten ein ziemlich schlechtes, abgewohntes Zimmer bekommen.

2026-09-01 • via Nuitee
T
Tiago • family_with_children • ch
8
2026-08-30 • via Nuitee
M
Maria Jesus • couple • es
10
2026-08-30 • via Nuitee
I
Ixone • solo_traveller • es
10
2026-08-30 • via Nuitee
S
STEPHANE • solo_traveller • fr
9
2026-08-29 • via Nuitee
A
Ana Isabel • couple • es
9
2026-08-29 • via Nuitee
M
Michela • solo_traveller • it
9
2026-08-29 • via Nuitee
J
josefina • solo_traveller • es
10
Unos días en pareja
Pros:

Las instalaciones, las habitaciones y el trato del personal.

Cons:

No hay nada que no me gustara, el desayuno bueno pero siempre era el mismo y no había mucha variedad.

2026-08-28 • via Nuitee
P
paul • couple • gb
9
2026-08-28 • via Nuitee