Beyt Al Salaam

Hotels
7.5 (250 reviews)
Kelele Square, Stone Town , Zanzibar City , tz

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Inadequate breakfast

Categories

Cleanliness
6.75
Several reviews mention dirty rooms and maintenance issues.
Service
8.25
Some staff were friendly and helpful, but training is needed for others.
Location
9.25
Many reviews highlight the excellent location in the city center.
Room Quality
7.25
Rooms were well-equipped but some were noted as old and needing repairs.
Amenities
6.75
Limited amenities mentioned, with specific improvements needed.
Value for Money
7.75
Some guests feel the price does not match the quality experienced.
Food and Beverage
6.25
Breakfast quality and variety have been criticized in multiple reviews.
Overall Experience
7.75
Generally a mixed experience with notable positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:28

Property Description

Historic Charm in the Heart of Stone Town

Zanzibari-Style Decor: Immerse yourself in the rich culture of Zanzibar with our renovated tea house featuring traditional decor.

Culinary Delights: Indulge in a fusion of Zanzibari and European cuisine, along with a selection of fresh seafood at Beyt Al Salaam Restaurant.

Convenient Location: Explore nearby attractions such as the House of Wonders and Darajani Market, all just a short distance away from our hotel.

Experience the allure of Stone Town at Beyt Al Salaam. Book your stay now for an unforgettable Zanzibar adventure.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZNZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 250 reviews
Cleanliness: 6.75
Service: 8.25
Location: 9.25
Room Quality: 7.25
Amenities: 6.75
Value for Money: 7.75
Food and Beverage: 6.25
Overall Experience: 7.75
N
Niki2q family_with_children za
8
2026-03-06 via Nuitee
V
Vincenzo family_with_children it
8
2026-03-05 via Nuitee
B
badriya couple tz
10
Pros:

I like the stay it was super quiet and relaxing

2026-03-02 via Nuitee
M
mark solo_traveller gb
8
2026-02-27 via Nuitee
G
Gerald solo_traveller sc
7
2026-02-24 via Nuitee
K
krista solo_traveller bw
6
2026-02-11 via Nuitee
R
Rukita2008 family_with_children mz
4
A precisar de uma grande intervençao
Pros:

Da simpatia dos funcionarios e localização

Cons:

O primeiro quarto que nos atribuiram era escuro e tinha apenas uma janela minima com vista para os telhados de zinco nas traseiras. No dia seguinte trocaram-nos para outro virado para a frente. Com mais luz. A decoração é pesada, e apesar de ter peças antigas e bonitas, estão mal enquadradas. As janelas não possuem rede mosquiteira para se poder arejar o quarto e porque há muitos mosquitos, optávamos por deixa-la sempre fechada. Algumas toalhas já gastas e com buracos de desgaste e o mesmo com os lençois e fronhas (com o fecho estragado). Devem colocar um suporte para o sabonete das mãos. Ficava acente no tampo da mesa. A limpeza do.quarto requer uma profunda atenção porque tinha teias de aranhas. O pequeno almoço podia variar. É sempre o mesmo (2 opções) e para quem fica alguns dias, torna-se cansativo.

2026-01-30 via Nuitee
M
Mazan solo_traveller om
8
2026-01-26 via Nuitee
N
Nimish couple in
8
2026-01-20 via Nuitee
J
Julien couple no
10
Great place, great staff, great room, great breakfast.
Pros:

Great place. great staff. Windows opening to the outside. Mosquito net around the bed. Easy to reach from the airport by taxi. They organised airport transport with a good driver.

2026-01-16 via Nuitee
E
Elena couple ru
7
Pros:

Забронировали этот отель по совету подруги, турагента по Африке. Не плохая задумка. Отель в центре города, интересная обстановка. Достаточно быстро заселили. Номер большой. Есть кондиционер, два потолочных вентилятора. Один стул, хотя номер двухместный. Доступ к интернету дали при заселении. Интересная душевая.

Cons:

Местами мебель очень уставшая. Кран в санузле просто лежал на раковине. Чтоб закрыть кран нужно приложить усилия, но можно было и сорвать резьбу. Сейф не работал. Когда вернулись в номер после прогулки - зайти не могли, карта не срабатывала, на ресепшене дали другую карту. При раннем выезде дали ланч-бокс с яйцами хлебом и круасаном, было не очень вкусно и сухо. В целом, вроде бы и не плохо, но в следующий раз выберем другой отель.

2026-01-13 via Nuitee
H
Hafsa family_with_children sa
10
Pros:

The staff are very decent especially khadeja

Cons:

Nothing

2026-01-12 via Nuitee
D
Dorica family_with_children tz
7
Pros:

The location of the hotel and the staff.. loved the pool area as well which is outside the hotel..

Cons:

There's need for thorough cleaning especially of bathrooms with disinfectants on the drainage areas. Additionally they could be more variety foe breakfast and it'd be better if it's buffet. TV was not working in all our rooms 1st stay and 2nd stay some aircons were not functioning as well.

2026-01-10 via Nuitee
D
DAVID couple gb
8
Nice Hotel with historic boutique design features and good furniture but the tech, is bad.
Pros:

Beyt Al Salaam is part of the Spice Tree Group so the service is professional. The Rooms are clean and the beds soft 4 post design. The Arab decor throughout.

Cons:

The Tv didn't work despite being set up by the helpful room attendants, the sound then picture failed. There is irregular discord between the stream box and Tv and aerial connection. It needs a total upgrade? The Wifi internet signal is also irregular.

2026-01-07 via Nuitee
S
Simon couple de
8
Pros:

Great location. Lively period interior

Cons:

A little frayed around the edges, but it doesn’t matter

2026-01-02 via Nuitee
E
Eija-Riitta family_with_children fi
7
2025-12-28 via Nuitee
S
Sylvie couple ca
8
Emplacement de l’hôtel est parfait pour circuler dans la vieille ville de façon sécuritaire.
Pros:

Personnel affable, courtois et souriant.
Chambre spacieuse et lit confortable.

Cons:

Hôtel situé dans un vieil édifice. Il y a une odeur de vieux bois à l’entrée qui n’est pas climatisée. Mais dans la chambre, aucune odeur notable. Il n’y a pas d’ascenseur mais les employé.es vous aideront à transporter vos valises.

2025-12-07 via Nuitee
T
Tove couple tz
9
2025-10-26 via Nuitee
S
Sarah couple gb
3
Wonderful location but otherwise disappointing and not worth the price.
Pros:

A couple of the staff were nice, friendly and helpful, but others poorly trained and not up to the job.

Cons:

Stayed for 10 nights in superior room. Breakfast is really poor, extremely slow service and terrble coffee. Took 24 hours to get a bath mat and 48hrs to get a hand towel. Bath towels threadbare. Privacy curtain missing in one window. Room key card continually needs to be changes (annoying when you’ve walked up 2 floors and have to go back to rection).The place is in dire need of love and money.

2025-10-22 via Nuitee
D
Daniel family_with_children de
8
Pros:

Ist super gelegen aber schon etwas in die Jahre gekommen und bräuchte mal eine Renovierung!

2025-10-17 via Nuitee