Holiday Inn Express & Suites Houston Northwest-Brookhollow by IHG

Hotels
•
Holiday Inn Express
9 (286 reviews)
4900 Federal Plaza Drive , Houston , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Safety deposit box
Fax/photocopying
Salt-water pool
Shallow end
Fence around pool
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Good breakfast options
Cons:
Room maintenance issues
Loud environment
Limited food options

Categories

Cleanliness
8.39
Cleanliness noted positively but reported issues such as dated carpets and bad odors.
Service
9.36
Staff was reported as welcoming and attentive in most reviews.
Location
9.4
The location received praise as convenient with nearby stores and restaurants.
Room Quality
8.35
Rooms were clean, but some guests experienced issues with maintenance and comfort.
Amenities
8.88
Basic amenities provided but some guests mentioned a lack of variety and issues with conditions.
Value for Money
9.34
Decent pricing for the stay, especially for the breakfast offerings and room size.
Food and Beverage
8.89
Breakfast was mentioned positively, but variety was limited.
Overall Experience
9.36
Overall, guests were pleased with their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:40

Property Description

Luxurious Amenities
Indulge in comfort with our outdoor pool, fitness centre, and free WiFi in every room. Relax and unwind in style at Holiday Inn Express and Suites Brookhollow.

Convenient Features
Enjoy the convenience of a cable TV, ironing facilities, and a coffee machine in each air-conditioned room. Our 24-hour reception and free parking ensure a stress-free stay for all our guests.

Nearby Attractions
Explore Pine Crest Golf Club just 8.4 km away or venture into Central Houston, located 24.4 km from our hotel. With so much to see and do, your stay with us will be unforgettable.

Book your stay now at Holiday Inn Express and Suites Brookhollow for a truly remarkable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 286 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
V
Victoria • extended_group • us
10
It was very easy to check in and the staff was very friendly and what we really liked how the bathroom was stocked with
Pros:

Loved the location

Cons:

Nothing it was great

2026-01-20 • via Nuitee
B
Balám • solo_traveller • us
10
EXCELENTE ALOJAMIENTO EN HOUSTON TX
Pros:

Excelente ubicación!

2025-12-31 • via Nuitee
T
Tywonna • couple • us
5
It’s alright only for one night
Pros:

The Property smelled wet , and the water pressure was terrible in my room

Cons:

The property looks nice really pretty but it needs to be updated. The Front desk Lady was absolutely awesome very attentive

2025-12-23 • via Nuitee
V
Van Fossen • solo_traveller • us
7
2025-12-16 • via Nuitee
S
Samantha • extended_group • us
8
2025-11-23 • via Nuitee
L
Longoria • family_with_children • us
10
Pros:

Cleanliness, staff

Cons:

N/A

2025-11-11 • via Nuitee
D
De La Rosa • couple • us
10
great location and perfect value
Pros:

breakfast

Cons:

n/a

2025-10-27 • via Nuitee
S
spring • family_with_children • us
7
Pros:

The price was decent for a Saturday night, 120, for 2 queen bed room. Staff was friendly.

Cons:

The room is dated, needs new carpet-there were stains on it as well as what looked like gum stuck in 1 area that'd been there a hot minute. Also the bars that hold towels in the bathroom were coming off wall. Needed a deep cleaning of the bathroom door as well or maybe new paint. Also didn't care for how thin the walls were. People were coming into their rooms at 1am and could hear them talking and showering.

2025-10-13 • via Nuitee
Y
Yamina E
10
Pros:

Very Good

2025-10-09 • via Nuitee
Y
Yamina E
10
Pros:

Very clean Room

2025-10-06 • via Nuitee
D
Diana
10
Pros:

Only stayed for three nights. Two of those nights the tv wasnt working.

2025-10-01 • via Nuitee
J
Jamal
10
Pros:

Very clean

2025-09-22 • via Nuitee
M
Manuel • solo_traveller • us
10
2025-09-19 • via Nuitee
T
Turrubiartes • couple • us
1
MALOOOO
Pros:

La habitación

Cons:

Intentaron robar mi vehículo y el personal no colaboró para nada en ayudarme ni a la policía.

2025-09-08 • via Nuitee
A
Alfredo
10
Pros:

I really liked this hotel, especially the cleanliness. I also plan to stay there again.

2025-09-08 • via Nuitee
S
sephorah
10
Pros:

The staff are available 24 hours and welcoming.

2025-08-12 • via Nuitee
R
Reeval • friends
8
Pros:

The stay was pleasant, breakfast good and staff was great. It was a very comfortable experience.

2025-08-11 • via Nuitee
J
John • family
4
Pros:

Well our celing was dripping water, there was hole in the wall that was patched up but never painted and it smelled like cigeratte smoke.. Pretty nasty place.

2025-08-08 • via Nuitee
L
Lasha
10
Pros:

Wish it was better foood options but good was okay. Hotel was clean.

2025-08-07 • via Nuitee
N
Naomi
10
Pros:

.

2025-08-04 • via Nuitee