Shinjuku Granbell Hotel

Hotels
GRANBELL HOTEL
7.9 (3463 reviews)
Shinjuku-ku Kabukicho 2-14-5 , Tokyo , jp

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Cons:
Small Rooms
Limited Breakfast Options

Categories

Cleanliness
8.44
Guests noted cleanliness was high, but some mentioned rooms being small.
Service
8.91
Staff were reported as helpful, though not always friendly.
Location
8.95
Great location with close proximity to transport and amenities.
Room Quality
6.9
Many reviews indicated rooms were small, which detracted from comfort.
Amenities
7.43
Amenities like the rooftop bar were appreciated but limited in number.
Value for Money
7.89
Value considered reasonable for the location, despite room size.
Food and Beverage
6.44
Breakfast options were criticized as insufficient.
Overall Experience
8.21
Overall positive stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:52

Property Description

Modern and Stylish Accommodation
Granbell Hotel, located in the vibrant Kabuki-cho area, offers uniquely designed guest rooms with a touch of urban sophistication. Each room is equipped with modern amenities including an iPod dock speaker and Simmons beds, ensuring a comfortable stay.

Convenient Facilities and Services
Guests can enjoy free WiFi, a terrace bar with a stunning view, and a 24-hour front desk for any assistance. The hotel also provides a coin launderette, luggage storage, and on-site parking for added convenience.

Dining with a View
Indulge in casual French and Italian cuisine at the modern-style restaurant or savor drinks at the rooftop bar while overlooking the bustling city of Shinjuku. The ground floor cafe offers a relaxing atmosphere surrounded by greenery.

Book your stay at Granbell Hotel for a memorable experience in Shinjuku!

Important information:

Check-in is not available before 15:00 at Shinjuku Granbell Hotel.

Check-in hours will begin from 15:00.

Meal-inclusive rate does not include meals for children sleeping in existing beds. Additional fees apply for children's meals if adults book a meal-inclusive rate. Please contact the property for details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYO

Location

Guest Reviews

7.9
Based on 3463 reviews
Cleanliness: 8.44
Service: 8.91
Location: 8.95
Room Quality: 6.9
Amenities: 7.43
Value for Money: 7.89
Food and Beverage: 6.44
Overall Experience: 8.21
T
Tanya solo_traveller de
9
Einen sehr schönen Aufenthalt mit sehr hilfsbereites Personal und tolle roof Bar
Pros:

Gut zu erreichen, gute Matratze und Kopfkissen.

Cons:

Der Stuhl war für mich schwer zu bewegen

2026-08-07 via Nuitee
J
Jana couple me
9
We recommend!!!
Pros:

Near the station, super convenient

Cons:

We needed a mini fridge in room but its not a minus on their part

2026-08-06 via Nuitee
L
Laura couple ie
6
Great view of Tokyo
Pros:

Good location and excellent rooftop bar for great city views

Cons:

The area has many “short stay hotels” and lots of women/ pimps hanging around which can be a bit intimidating.

2026-08-05 via Nuitee
F
Fumiko solo_traveller jp
9
良きホテル
Pros:

いつも利用している
安心感

Cons:

バーの営業時間を
もう少し遅くまでやってほしい
願望

2026-08-05 via Nuitee
H
Hector extended_group es
4
Pros:

El desayuno en sí estaba bien, en el restaurante de la planta 12 con buenas vistas.

Cons:

Para ser un hotel de 4 estrellas, la habitación dejaba mucho que desear, poco comparable a las habitaciones que se publicitan en booking. No solo era el tamaño (que entiendo que en Tokio todas son pequeñas), sino el mobiliario en sí era comparable a un hotel de 1 estrella: muebles muy antiguos, la nevera apenas enfriaba, el baño minúsculo e incómodo. Solicité con antelación por Booking si podían cambiar la cama de matrimonio por dos camas individuales, pero nunca recibí respuesta aún habiendo escrito tanto en inglés como en japonés. En este sentido, si bien el la atención del personal es correcta, deja mucho que desear cuando planteas cambios o alternativas. La ubicación es en el centro de shinjuku pero sinceramente no compensa por el precio que pagué por la habitación.

2026-08-03 via Nuitee
P
PAT. solo_traveller fr
9
Pros:

L'emplacement , la propreté et la bonne insonorisation des chambre .

2026-07-24 via Nuitee
M
Mohammed couple sa
1
2026-07-22 via Nuitee
S
Shuhei couple jp
10
2026-07-21 via Nuitee
D
Devaraaj couple in
7
2026-07-20 via Nuitee
V
Voizey solo_traveller gb
8
Pros:

Loved the terrace bar

Cons:

Think the rooms were small. Had a twin room that was really a double (just two beds together) as there was no room to have a divide between them.

2026-07-20 via Nuitee
B
Bengtsson couple se
9
A wonderful stay close to the center but still quiet enough for a good nights sleep!
Pros:

It was a very great room with plenty of space for both relaxing, watching tv and having our luggage around without it feeling cramped. Very modern, comfortable beds and a great bathroom. Staff who were so kind with all our questions they really helped us having a great stay in Shinjuku. Can highly recommend.

Cons:

Not much not to like, farily close to the center and overall just a good place. Can’t really think of anything that bothered me at all.

2026-07-20 via Nuitee
G
Giulia couple it
10
2026-07-19 via Nuitee
R
RAIKI couple jp
10
2026-07-19 via Nuitee
J
Javier couple es
8
2026-07-18 via Nuitee
S
Samantha couple gb
7
Good location, budget feel. Skip breakfast.
Pros:

Good location, TV easy to cast. Felt like a safe area and easy to walk from Shinjuku train station.

Cons:

Breakfast was included in my rate but I wouldn’t recommend - a pretty grim room and outside of the pastries, not really a selection most from the UK would opt for. They also cleared away much earlier than the finish time.

Lobby is chaos on check in with so much luggage everywhere.

Rooms are small but they all seem to be in Tokyo. Room felt a bit tired in places (like chipped wood etc) but very clean.

2026-07-16 via Nuitee
Y
Yoichi solo_traveller jp
9
2026-07-15 via Nuitee
B
belinda family_with_children au
8
Good location. Great rooftop bar
Pros:

Easy and good location
Great rooftop bar

Cons:

Very small and there was a light that was situated at our eye level
That we kept walking into. Not sure of its purpose

2026-07-13 via Nuitee
J
Joris couple ch
6
2026-07-11 via Nuitee
D
Davide solo_traveller it
7
2026-07-08 via Nuitee
S
Stav couple il
1
2026-07-08 via Nuitee