Shinjuku Granbell Hotel

Hotels
•
GRANBELL HOTEL
7.9 (3431 reviews)
Shinjuku-ku Kabukicho 2-14-5 , Tokyo , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Cons:
Small Rooms
Limited Breakfast Options

Categories

Cleanliness
8.44
Guests noted cleanliness was high, but some mentioned rooms being small.
Service
8.91
Staff were reported as helpful, though not always friendly.
Location
8.95
Great location with close proximity to transport and amenities.
Room Quality
6.9
Many reviews indicated rooms were small, which detracted from comfort.
Amenities
7.43
Amenities like the rooftop bar were appreciated but limited in number.
Value for Money
7.89
Value considered reasonable for the location, despite room size.
Food and Beverage
6.44
Breakfast options were criticized as insufficient.
Overall Experience
8.21
Overall positive stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:52

Property Description

Modern and Stylish Accommodation
Granbell Hotel, located in the vibrant Kabuki-cho area, offers uniquely designed guest rooms with a touch of urban sophistication. Each room is equipped with modern amenities including an iPod dock speaker and Simmons beds, ensuring a comfortable stay.

Convenient Facilities and Services
Guests can enjoy free WiFi, a terrace bar with a stunning view, and a 24-hour front desk for any assistance. The hotel also provides a coin launderette, luggage storage, and on-site parking for added convenience.

Dining with a View
Indulge in casual French and Italian cuisine at the modern-style restaurant or savor drinks at the rooftop bar while overlooking the bustling city of Shinjuku. The ground floor cafe offers a relaxing atmosphere surrounded by greenery.

Book your stay at Granbell Hotel for a memorable experience in Shinjuku!

Important information:

Check-in is not available before 15:00 at Shinjuku Granbell Hotel.

Check-in hours will begin from 15:00.

Meal-inclusive rate does not include meals for children sleeping in existing beds. Additional fees apply for children's meals if adults book a meal-inclusive rate. Please contact the property for details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 2000 per day.

Location

Guest Reviews

7.9
Based on 3431 reviews
Cleanliness: 8.44
Service: 8.91
Location: 8.95
Room Quality: 6.9
Amenities: 7.43
Value for Money: 7.89
Food and Beverage: 6.44
Overall Experience: 8.21
E
Emin • couple • gb
7
2026-06-26 • via Nuitee
R
rebecca • solo_traveller • it
9
Pros:

Dimensioni oltre la media di Tokyo, bella vista, servizio di lavanderia e pulizia camera giornaliero. Posizione ottima con metro raggiungibile in 10 minuti

2026-06-26 • via Nuitee
L
Lucas • solo_traveller • au
10
2026-06-25 • via Nuitee
Y
yoav • couple • il
10
2026-06-25 • via Nuitee
K
kaede • solo_traveller • jp
6
Pros:

浴室が広々としていた事。

Cons:

部屋に、ドライヤ−が無かった事。

2026-06-24 • via Nuitee
S
SILA • couple • tr
3
Japonyada gördüğüm en kötü resepsiyon personeline sahip tesisti. Odaların fotoğrafla alakası yoktu, değiştirme isteğimiz
Pros:

Bana hitap etmiyordu ama gece kluplerine vs yakındı.

Cons:

Öncelikle otel rezervasyonunu yaptıktan sonraki hiçbir mesajıma olumlu veya olumsuz şekilde dönüş yapılmadı, muhattabım yoktu. Otele check in yaptığımda gördüğüm odanın fotoğrafla alakası yoktu, odayı değiştirmek istediğimi söylediğimde üzerine para vermeniz gerek dendi kabul etmedim. Üslupları hiç hoş değildi sürekli ekonomik odalar böyledir diye üste çıkmaya çalıştılar, ama odanın fotoğrafla alakası yoktu. Odayı bir şekilde değiştirdik ama girişte zorluk yaşadığımızı ifade etmem gerekir. Otel göründüğü gibi yeni değil eşyalar çizik dolu, odadaki askı çöp kutusunun üzerinde bir şey asılması hiç hijyenik değil. Buzdolabı da ısıtmıyordu içecekleri koyamadık. Japonyada gördüğüm en kötü resepsiyon personeline sahip tesisti. Keyifli bir deneyim yaşamadık iyi ki 2 gün rezervasyon yaptırmışım dedim.

2026-06-24 • via Nuitee
H
Harry • couple • gb
8
2026-06-24 • via Nuitee
S
Shahbaz ahmed • extended_group • in
1
Pros:

👇🏻

2026-06-23 • via Nuitee
A
amy • couple • gb
8
Pros:

I loved the location of this hotel. It’s rooftop where you can watch the sunset. The friendly staff.

Cons:

The room was quite small and hard to get around when you have a suitcase or two

2026-06-23 • via Nuitee
K
Kinga • couple • pl
9
Pros:

The room can be a little bit small for a longer stay, but overall we had a great stay and are happy.

Cons:

No space for suitcases

2026-06-22 • via Nuitee
L
Lisset Katherine • solo_traveller • au
10
Pros:

El staff fue muy amable, me facilitaron check-in early, me ayudaron a recuperar una maleta, en verdad el staff fue muy helpful. Altamente recomendado.

Cons:

Nada que mencionar

2026-06-22 • via Nuitee
D
Davide • solo_traveller • it
7
Pros:

Bagno abbastanza grande e pulito

Cons:

Camera abbastanza piccola, la televisione è di fianco al letto e non difronte, rendendone difficile l' utilizzo. L' aria condizionata si regolava per un po' poi tornava di default a 20 gradi.

2026-06-22 • via Nuitee
I
Isabel • family_with_children • es
8
Pros:

Estuve en una habitación triple , lo cual no es fácil en Tokyo, la cama doble en planta baja es grande, y hau un futón en un segundo nivel en alto , al quw se accede por unas escaleras bastante empinadas , para tenerlo en cuenta familias con niños pequeños o personas con movilidad reducida

Cons:

La ubicación es muy buena porque está al lado de la estación de Shinjuku, eso si , está rodeado de Hoteles del barrio rojo, curioso

2026-06-19 • via Nuitee
D
DAISUKE • solo_traveller • jp
8
Pros:

お部屋は広くて良かったです！

Cons:

清掃があまり良くなかったです！髪の毛などありました。地上波放送が見れない点！

2026-06-18 • via Nuitee
A
Antonella • extended_group • it
8
Pros:

Struttura pulita e accogliente, un poco distante dalla metro ma problema superabile

2026-06-18 • via Nuitee
A
Ailene • couple • au
10
Enjoyed the stay and great amenities
Pros:

Loved the extra touches, the cleaning service was immaculate. We got fresh towels, linen and even nightgowns everyday! Felt fancy! The location is on the outskirts of the red light district which can be avoidable but was still there if you wanted to go. Close to Golden Gai for drinks and nightlife. Good options for train stations and main station only 11 minutes walk

Cons:

Was a tad smaller than expected for a long stay but would be great for short stays. A gym would have made this stay perfect

2026-06-17 • via Nuitee
D
David • couple • us
7
2026-06-17 • via Nuitee
D
Delilah • extended_group • us
4
Very grateful our stay there was for only one night.
Pros:

Location was good, and they had luggage forwarding service that was extremely helpful.

Cons:

There was no room for luggage, no privacy in the bathroom because of the foggy glass window in the bathroom shower area and the toilet area smelled like sewage. Although there was a tv, there was no service.

2026-06-16 • via Nuitee
M
Masoomeh • extended_group • ca
8
Pros:

Breakfast was perfect!

Cons:

I did not expect the room to be that small!

2026-06-16 • via Nuitee
A
Alice • couple • gb
6
Property is not as advertised on photos and only some of the rooms have had the refurbishment. The hotel is overpriced f
Pros:

The location is pretty close to the station

Cons:

The property is not as advertised on photos. There’s clearly been a refurbishment across some rooms and some areas (including the rooftop) but the double rooms are not all as described and much older and less well decorated.
The room given was a non smoking room which smelt of smoke, the staff were helpful in changing the room but the room was still not as photographed.

2026-06-15 • via Nuitee