Heathrow Inn Hotel

Hotels
6.1 (2142 reviews)
140 Coldharbour Lane, Hayes , Hillingdon , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Poor room quality

Categories

Cleanliness
4.85
Multiple mentions of room odor and cleanliness issues.
Service
7.85
Staff were friendly and helpful, with some guests highlighting individual staff members positively.
Location
7.85
Conveniently located near the airport and city center, as noted by several reviewers.
Room Quality
4.85
Negative remarks regarding uncomfortable beds and unpleasant odors in the rooms.
Amenities
5.85
Some guests mentioned the availability of amenities, though cleanliness was a significant issue.
Value for Money
4.85
Guests expressed that the hotel does not offer good value for the price paid.
Food and Beverage
6.85
Positive mentions of food quality but no significant feedback.
Overall Experience
5.85
Mixed feelings expressed; few positive experiences overshadowed by negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:55

Property Description

Cosy Rooms with Modern Amenities

The Heathrow Inn offers cosy rooms with Wi-Fi access, flat-screen TVs, and quality bedding. Whether you're here for a quick layover or an extended stay, our comfortable accommodations will make you feel right at home.

Convenient Location with Easy Access to Transportation

Located just a 10-minute drive from London Heathrow Airport, our inn is also close to Hayes and Harlington Railway Station and Northolt Tube Station. With direct transport links to central London, exploring the city is a breeze. Additionally, local stores, restaurants, and pubs are within walking distance, making it convenient for our guests to experience the local culture.

Free Parking and Traditional Bar

Enjoy the convenience of free parking during your stay and unwind at our traditional bar after a day of sightseeing or business meetings. Relax and mingle with other guests while enjoying your favorite drink.

Book your stay at Heathrow Inn now for a comfortable and convenient experience!

Important information:

All bookings will be pre-authorised prior to the arrival date and/or charged in full on the day of booking.

From terminals 1, 2 and 3 of Heathrow Airport, guests can take the 140 bus, which stops just outside the hotel on Avondale Drive.

Please note that the baby cot must be requested at the time of booking via the Special Request Box.

Breakfast is available for an extra charge as follows:
- English Breakfast: GBP 12 per person per day
- Vegetarian Breakfast: GBP 10 per person per day
- Continental Breakfast: GBP 5 per person per dayGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

6.1
Based on 2142 reviews
Cleanliness: 4.85
Service: 7.85
Location: 7.85
Room Quality: 4.85
Amenities: 5.85
Value for Money: 4.85
Food and Beverage: 6.85
Overall Experience: 5.85
H
Hesham solo_traveller sa
10
A good place to stay near Heathrow Airport
Pros:

The place was simple clean and served its purpose as a layover well. The price was reasonable and the staff were very helpful and engaging. Anna at the reception was most helpful and accommodating. I would ery much recommend this place to others especially as a layover between flights from Heathrow Airport

2026-08-08 via Nuitee
T
Tushar couple gb
10
Pros:

Very good staff lady Anna Thanky

2026-08-08 via Nuitee
J
Jacob solo_traveller cn
3
2026-08-07 via Nuitee
K
Karandeep extended_group be
1
Cons:

Avoid this place like a plague. Shower leaking, mould on the walls. Even the bed lights were not working. Electrical sockets hanging out of wall. Avoid this place at any cost.

2026-08-07 via Nuitee
K
Karen solo_traveller gb
8
Pros:

Warm welcome and free parking

2026-08-06 via Nuitee
J
Jason family_with_children gb
3
It is in need up an update as obviously not had one for 15 years or more
Pros:

Location to airport.

Cons:

Very old and tired

2026-08-06 via Nuitee
Y
Yathavan solo_traveller gb
5
2026-08-06 via Nuitee
H
Helen solo_traveller se
7
2026-08-05 via Nuitee
J
Jenny family_with_children gb
9
Great location for flights from Heathrow & friendly welcoming staff
Pros:

We had an excellent stay over, Anna & Alina made us very welcome and were very helpful in answering our public transport questions. The hotel was not noisy, the beds were comfortable, great to have ensuit toilet & shower, great also to have a car parking space in the first-come, first-served car park. Thank you

Cons:

Not knowing if there would be a car park space available before we arrived, however I was aware of this beforehand & understood it when completing the booking.

2026-08-05 via Nuitee
S
Sajjad family_with_children gb
9
2026-08-03 via Nuitee
C
Cath family_with_children gb
8
Clean, tidy and as described. Great hosts.
Pros:

The room was clean and tidy with comfortable beds. The room was made up for us each day with clean towels provided. Reception ladies were both lovely and very friendly. Was well based for what we were needing.

Cons:

Could have done with a bath mat for the shower as was a little slippy but everything else was perfect. Enjoyed our stay.

2026-08-03 via Nuitee
H
Helen solo_traveller ie
9
2026-08-03 via Nuitee
G
Gemma couple gb
2
Pros:

the staff were nice and attentive and i liked that the desk was staffed 24hours a day, there was a fan in the room

Cons:

the room smelled awful like some sort of damp or mold, beds were rock hard like sleeping on the floor, pillows were flat, found a spider on one bed

2026-08-02 via Nuitee
A
Anne solo_traveller gb
5
Pros:

I put the following information to the Manager but had no reply!

Cons:

The television reception was poor at times with the picture 'pixelating' so not easy to watch.

There is no jurisdiction over noisy guests but early morning risers (& if that means staff as well) could be more considerate! Their voices carry with little soundproofing & can therefore be disturbing.

It was good to have a kettle with tea & coffee & cups but it would be helpful too to have a spoon.
not comfortable.


The bed was hard with ridges in the mattress. Also the pillows were very firm/hard.

Although the bedding (sheets/duvet cover) had evidently been washed & smelt fresh  I noticed some small black  marks on the bottom sheet when I turned back the sheets. I did mention this to the staff who offered to change them.

There were only 2 coathangers in the wardrobe - more would be helpful.
In my note to the manager I said....
On rereading this I realise I have been ultra critical but as you charge similar prices to local Premier Inn style accommodation where the rooms are bigger & better equipped I thought I should give you a chance as a new manager to do ypur own checks of the real overall conditions of the accommodation.

I would like to re-iterate that the staff are exceptionally pleasant.

2026-08-02 via Nuitee
S
Singh couple gb
10
2026-08-02 via Nuitee
M
Moiz extended_group gb
10
Pros:

Great Hospitality. Very comfy bed had a great sleep. Anna was a great host and helped us throughout our stay.

2026-08-02 via Nuitee
C
Cathy Mcbride2022 solo_traveller gb
1
2026-08-02 via Nuitee
K
Karen family_with_children us
5
very basic room - served the purpose
Pros:

proximity to airport; price; stayed in a family room for 4; no carpet on floors

Cons:

not enough parking - needed to move car for others; had to request a hairdryer, one not in room; tiny bathroom sink

2026-07-25 via Nuitee
A
Asra solo_traveller ch
5
Pros:

I liked that they had 24h front desk, we could check in late. Ana, the lady at the front desk was friendly and really helpful.

Cons:

The Inn is older and the age is noticeable.

2026-07-24 via Nuitee
A
ABDUL couple ae
8
Good
Pros:

Good location

Cons:

Cudve been cleaner

2026-07-24 via Nuitee