Kensington at Central

Hotels
•
Vine Property Group
8.4 (113 reviews)
1-3 Kingsway Place, Townsville, Queensland, 4810 , Townsville , AU
61-7-47243378

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Facilities

Boat tours nearby
Free WiFi
Luggage storage
Elevator
Snorkeling nearby
Kayaking nearby
Scuba diving nearby
Free newspapers in lobby
Smoke-free property
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Great location
Good service
Spacious apartment
Cons:
Uncomfortable beds
Dirty carpets
Overpriced and uncaring staff

Categories

Cleanliness
6.98
Complaints about stains and dirt, specifically mentioning the carpets and overall condition.
Service
9.45
Standard service quality for this hotel tier.
Location
9.99
Great location mentioned positively in the reviews.
Room Quality
6.94
Reviews highlighted discomfort in beds and issues with room conditions.
Amenities
8.47
Average condition with some necessary amenities, but not well-equipped.
Value for Money
7.43
Perceived as overpriced based on review feedback.
Food and Beverage
9.48
Standard quality for this hotel tier.
Overall Experience
8.45
Mixed experiences with both positive and negative aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:37

Property Description

Luxurious Accommodations
Make yourself at home in one of the 39 air-conditioned rooms featuring flat-screen televisions and enjoy complimentary wireless internet access. The private bathrooms with showers feature complimentary toiletries and hair dryers, ensuring a comfortable stay.

Diverse Dining Options
Indulge in a culinary experience at one of the hotel's 3 restaurants or grab a quick bite at the coffee shop/cafe. Whether you're craving a gourmet meal or a casual snack, the dining establishments cater to all tastes.

Convenient Amenities
From the outdoor pool and tour/ticket assistance to complimentary newspapers in the lobby, this upscale hotel offers a range of amenities for guests to enjoy. The property also provides luggage storage, laundry facilities, and free self-parking for added convenience.

Book your stay at Property Vine - Kensington at Central for a centrally located retreat in Townsville with easy access to major attractions.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Free WiFi in public areas has a 3-device limit.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TSV

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

  • General

    Property is cleaned with disinfectant

See all policies

Location

Guest Reviews

8.4
Based on 113 reviews
Cleanliness: 6.98
Service: 9.45
Location: 9.99
Room Quality: 6.94
Amenities: 8.47
Value for Money: 7.43
Food and Beverage: 9.48
Overall Experience: 8.45
C
Crystalle
4
Pros:

Furniture could be updated, bed was not comfortable & quite lumpy. found what looked like gecko poo behind kettle.

2025-09-17 • via Nuitee
E
Elizabeth
10
Pros:

Great location and good service. Very clean too. Great for families.

2025-08-31 • via Nuitee
E
Elizabeth
10
Pros:

.

2025-08-31 • via Nuitee
D
Dean
2
Pros:

Do not stay here, walked in and walked out again. Fan sounded like a cement mixer, stains on the carpet and coffee table that looked like it come from the tip.

2025-08-28 • via Nuitee
P
Peter
2
Pros:

DO NOT STAY HERE!!!!!!!!! The bed is the size of the entire room. The carpet was stained and sticky. The aircon stank like it was full of mould. They turned off the hot water around 7am on a Monday. And they charge as much as a real hotel. Disgusting, overpriced and uncaring staff.

2025-08-25 • via Nuitee
K
Kloe
8
Pros:

Affordable easy quiet convenient with everything you need

2025-08-24 • via Nuitee
D
David
6
Everything u need but need some love
Pros:

Apartment was quite roomy with a balcony, condition was average, bed was very hard.There was a washer drier but no airing rack forcing us to use drier.Full kitchen with everything u would need.

2025-08-24 • via Nuitee
F
Family Support • partner
10
Pros:

Great stay spacious apartment very convenient location. Would stay again

2025-08-19 • via Nuitee
K
Kate
6
Pros:

The carpets desperately need a shampoo. A few more drinking glasses would be useful. The microwave seems like a hazard with lots of exposed rust inside and there are no small sharp knives, just 3 really large serrated knives. Just could be better equipped.

2025-08-15 • via Nuitee
G
Greg
10
Ville
Pros:

Lovely place

2025-07-18 • via Nuitee
H
Hayley • family
4
Pros:

Old and dirty, not worth the money

2025-07-13 • via Nuitee
A
ALAN • partner
6
Pros:

It’s not clean mould in shower dirty dishes in dishwasher from previous clients

2025-07-07 • via Nuitee
L
louise
2
Terrible
Pros:

Terrible check in they said my card was declined not enough funds it had full funds locked my card out i had to contact the bank accomadation had already been paid. Bed was like cement shower leaked everywhere mould in shower 1 fork in the draw would recommend to stay there

2025-07-06 • via Nuitee
E
Elizabeth • family
10
Pros:

.

2025-04-11 • via Nuitee
J
Jacqueline
2
Pros:

I was told my booking was cancelled and that i had to go through the app

2025-03-25 • via Nuitee
E
Ed
2
Pros:

Very tired and grubby student accomodation

2025-03-23 • via Nuitee
B
Bryan
6
Pros:

The property and room itself were clean.
The ONE BIG ISSUE I had was the room I was in. It was on the Foyer level. Was very noisy from people coming in and out. ..then the staff very very noisy chatting in the hallway in the morning. And I had some sort of office that was connected to my apartment, with a door, it was locked but could hear EVERYTHING from that room, including swearing at times. Think its SO WRONG to have this connected in this way. NOT HAPPY AT ALL....

2025-03-18 • via Nuitee
N
Nicole
10
Pros:

Amazing place beautiful staff

2025-03-17 • via Nuitee
S
Sam
4
Pros:

Air conditioner in bedroom blew hot air and the fan was making ticking noises. The apartment was not the cleanest. We got around 2 hours sleep and paid a lot to stay here.

2025-03-10 • via Nuitee
A
Angelo
8
Comfortable and roomy
Pros:

The room had a strange odour. The internet did not work had to ring for assistance. There was not hot water in the morning. Not a great stay , but room was comfortable and roomy.

2025-01-31 • via Nuitee