ibis Adelaide

Hotels
•
ibis
8.6 (4247 reviews)
122 Grenfell Street , Adelaide , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7.99
Issues with cleanliness noted, including hair on the bathroom floor and dirty plates at dinner.
Service
9.46
Staff were mentioned as helpful and polite, although some kitchen staff need better communication.
Location
9.5
Consistently praised for its central location and proximity to attractions.
Room Quality
7.95
Rooms described as nice and clean, but some issues with air flow and small sizes.
Amenities
8.98
Good amenities such as a bar and gym, but some lacking details like USB chargers and limited supplies.
Value for Money
8.44
Guests felt the hotel was good value in terms of location, though prices deemed high for the room quality.
Food and Beverage
7.49
Breakfast options described as subpar, with limited variety and no stock of basic supplies.
Overall Experience
8.96
Overall positive experience, though there were notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:25

Property Description

Modern Amenities

ibis Adelaide boasts a range of modern amenities including a Smart flat-screen TV, refrigerator, work desk, and air conditioning in every room.

Convenient Location

Situated just a minute away from Rundle Mall, ibis Hotel Adelaide offers easy access to popular attractions like Adelaide Convention Centre, Botanic Gardens, and Glenelg Beach within a short walking or driving distance.

Dining and Fitness Options

Guests can enjoy on-site dining at the hotel's restaurant and bar, as well as stay active at the fitness centre during their stay.

Book now for a comfortable and convenient stay at ibis Adelaide, where modern amenities and a prime location await you.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note parking is available nearby for an additional charge. This can be paid at reception prior to departure.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ADL

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs AUD 35 per day.

Location

Guest Reviews

8.6
Based on 4247 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 7.95
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 7.49
Overall Experience: 8.96
D
Des • couple • au
7
2026-03-21 • via Nuitee
J
Jennie • couple • au
9
2026-03-21 • via Nuitee
J
JUNE • extended_group • au
5
Bit disapointed
Cons:

Having to down to level 1 for water
Going into restaurant and finding tables not cleared from breakfast
Not answering our incoming phone call with query

2026-03-21 • via Nuitee
M
Mark • couple • nz
7
2026-03-19 • via Nuitee
S
Sadhana • solo_traveller • au
5
2026-03-19 • via Nuitee
H
Hannah • solo_traveller • au
10
2026-03-19 • via Nuitee
J
Jan • couple • de
6
2026-03-19 • via Nuitee
Y
Yuma • solo_traveller • jp
9
2026-03-18 • via Nuitee
Z
Zac • couple • au
7
2026-03-18 • via Nuitee
R
Rhys • family_with_children • au
8
2026-03-17 • via Nuitee
A
Aiden • solo_traveller • au
8
2026-03-17 • via Nuitee
C
Corey • family_with_children • au
8
Pros:

Convenient and well priced

2026-03-16 • via Nuitee
M
Michael • extended_group • au
8
Get the breakfast. It is worth it.
Pros:

Breakfast was the best hotel breakfast I have had in the last 3 years of business travel. Location was great also. Internet was fine for work and streaming.

Cons:

Room was quite small but I have had worse. Price was expensive also but that is probably because of the Fringe Festival.

2026-03-16 • via Nuitee
A
Apinya • solo_traveller • au
8
Pros:

Great location. The room was clean and spacious

2026-03-16 • via Nuitee
D
Dennis • extended_group • au
8
suited our requirements
Pros:

Stayed there previously, suited our movements

Cons:

no negative comments

2026-03-16 • via Nuitee
D
Damien • couple • au
9
2026-03-15 • via Nuitee
P
phillip • couple • au
9
Pros:

Location for Adelaide Fringe was reason location was great and bus stop close by meant we didn’t need to bring car into city. Also enjoyed meal and Fringe event at the Ibis Hotel.

Cons:

Extra pillow(s) needed. Staff attended to our request,

2026-03-15 • via Nuitee
C
Cathy • couple • au
1
Your rating is false and I want a full refund
Pros:

The property was the worse u am asking for a full refund you are misleading the consumer your rating is false staff unfriendly apart from a few food in restaurant made me sick rooms tiny windows dirty the floor smells of bo

Cons:

Everything please read above

2026-03-15 • via Nuitee
G
Genevieve • couple • au
10
2026-03-14 • via Nuitee
C
Chhin • family_with_children • au
8
2026-03-14 • via Nuitee