ibis Adelaide

Hotels
ibis
8.6 (4079 reviews)
122 Grenfell Street , Adelaide , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7.99
Issues with cleanliness noted, including hair on the bathroom floor and dirty plates at dinner.
Service
9.46
Staff were mentioned as helpful and polite, although some kitchen staff need better communication.
Location
9.5
Consistently praised for its central location and proximity to attractions.
Room Quality
7.95
Rooms described as nice and clean, but some issues with air flow and small sizes.
Amenities
8.98
Good amenities such as a bar and gym, but some lacking details like USB chargers and limited supplies.
Value for Money
8.44
Guests felt the hotel was good value in terms of location, though prices deemed high for the room quality.
Food and Beverage
7.49
Breakfast options described as subpar, with limited variety and no stock of basic supplies.
Overall Experience
8.96
Overall positive experience, though there were notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:25

Property Description

Modern Amenities

ibis Adelaide boasts a range of modern amenities including a Smart flat-screen TV, refrigerator, work desk, and air conditioning in every room.

Convenient Location

Situated just a minute away from Rundle Mall, ibis Hotel Adelaide offers easy access to popular attractions like Adelaide Convention Centre, Botanic Gardens, and Glenelg Beach within a short walking or driving distance.

Dining and Fitness Options

Guests can enjoy on-site dining at the hotel's restaurant and bar, as well as stay active at the fitness centre during their stay.

Book now for a comfortable and convenient stay at ibis Adelaide, where modern amenities and a prime location await you.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note parking is available nearby for an additional charge. This can be paid at reception prior to departure.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ADL

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs AUD 35 per day.

Location

Guest Reviews

8.6
Based on 4079 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 7.95
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 7.49
Overall Experience: 8.96
K
Kelly couple au
8
Cons:

The cost was ridiculous for one night and the room we got. We think prices were double because fringe, Ed Sheeran concert & Adelaide cup was on that weekend.

2026-03-07 via Nuitee
A
Antonio-II solo_traveller nz
9
Easy stay at ibis adelaide
Pros:

Location

2026-03-07 via Nuitee
J
Jane couple au
10
2026-03-07 via Nuitee
R
Ranmali family_with_children lk
10
Comfortable 💗💗
Pros:

Delicious 💗💗

Cons:

🥳🥳

2026-03-07 via Nuitee
J
Judith solo_traveller au
8
Excellent location for Festival events. Very good view to the hills.
Pros:

Didn't have breakfast.

Cons:

No hand towels. Not much space for clothes.

2026-03-07 via Nuitee
M
Maryanne solo_traveller au
8
A well-situated hotel providing very good accommodation for a comfortable stay.
Pros:

It was close to public transport, good shopping, in the centre of the CBD and many sites.
Never had to wait long for a lift. Room serviced daily.

Cons:

All good.

2026-03-06 via Nuitee
K
Kitaz_23 family_with_children au
9
Pros:

Good location and a great stay

Cons:

Nothing. It was a nice

2026-03-06 via Nuitee
A
April family_with_children au
10
2026-03-06 via Nuitee
G
Glenn extended_group au
9
2026-03-06 via Nuitee
J
Jiang couple au
10
Khushbu is very efficient and attractive in room service
Pros:

Good location, good service

Cons:

Nice and clean. Khushbu is very efficient and attractive in room service

2026-03-06 via Nuitee
T
Tommy family_with_children au
9
Pros:

Conveniet Location
Staff

2026-03-06 via Nuitee
V
Vanessa couple au
2
It was ok for 1 night, expensive for what you get
Pros:

Staff were helpful and friendly

Cons:

Room was small for the high price. Uncomfortable for two people. No room for bag storage.
We were told no breakfast and had to fix it up at reception as initially told it was included.
Dining area not very comfortable or appealing, nowhere to sit comfortably.

2026-03-06 via Nuitee
M
Marie couple au
8
Great location
Pros:

Great location, short walk to Rundle Mall, and Rundle Street restaurants, Fringe etc. Supermarket a few minutes walk aswell - comfy beds and rooms, parked a few doors away in paid multi story car parking ($32 a night). Staff were great, great for price of hotel. Nice comfy hotel

2026-03-06 via Nuitee
A
Amy solo_traveller au
9
Good if you are staying in the city
Pros:

Good location
Clean and neat rooms
Friendly staff

2026-03-05 via Nuitee
G
Gregory family_with_children au
9
2026-03-05 via Nuitee
Y
YASUNOBU solo_traveller jp
7
2026-03-05 via Nuitee
N
Naoko couple sg
7
2026-03-05 via Nuitee
A
AHD couple au
10
2026-03-05 via Nuitee
R
Ravi solo_traveller sg
10
Great value for money and fantastic staff.
Pros:

Great service, helpful staff and the property is in a fantastic location. It was close to the Uni of Adelaide where my daughter studies and also close to my office. Rundle Mall is just a minute away and so is Rundle street, where there is a lot of food and shopping. Perfect location and a great, comfortable hotel.

Cons:

I had an issue with the bathroom sink. The staff was responsive to come by and try to fix it. However, when it didn't work as expected, the hotel moved me to a different room and moved all my stuff themselves. This is very good service. They also helped me do a late checkout upon request which was super helpful. Thank you team Ibis! I am going to stay in the same hotel the next time I go to Adelaide.

2026-03-05 via Nuitee
S
Sarah couple au
8
Pros:

Super clean and comfortable. Lovely staff. Great location for CBD!

Cons:

Aircon was extremely loud in our room otherwise no worries!

2026-03-05 via Nuitee