Zowar Alalami Hotel

Hotels
6.7 (1976 reviews)
Northern Central 60th St. , Al Madinah , sa

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Location
Comfort
Cons:
Cleanliness
Service
Room Size
Amenities

Categories

Cleanliness
4.8
Guests mentioned dirty rooms and lack of housekeeping, indicating poor cleanliness.
Service
6.8
Service was inconsistent, with long wait times and staff unprofessionalism noted.
Location
9.3
Location is praised for being near Masjid Nabawi, making it convenient for guests.
Room Quality
5.8
Rooms were reported to be small and crowded, affecting comfort.
Amenities
5.8
Limited amenities reported, with insufficient elevators and housekeeping services.
Value for Money
7.8
Guests feel the pricing is reasonable considering location, despite other issues.
Food and Beverage
5.8
Breakfast options were limited and sometimes poorly prepared.
Overall Experience
7.5
Mixed experiences leading to a balanced overall view, but many noted they wouldn't return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:01

Property Description

Location near Al-Masjid al-Nabawī
Situated just a stone's throw away from the revered Al-Masjid al-Nabawī, Zowar International Hotel offers convenience and tranquility in the heart of Medina.

Comfortable Rooms and Dining
Indulge in spacious, air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and complimentary toiletries. Enjoy a culinary journey with local and international cuisine options at the on-site restaurant.

Convenient Facilities
Benefit from practical amenities including a business center, 24-hour front desk, and free Wi-Fi in the lobby. Unwind at the coffee shop or explore nearby dining options within a short drive.

Experience comfort and convenience at Zowar International Hotel – reserve your stay now for a memorable visit to Medina.

Important information:

Some nationalities can get an entry permit stamped in their passport upon arrival at the airport. Please check your visa requirements before traveling.

According to local law, only Muslim guests can access this hotel and the Holy City of Medina.

Please note that parking is subject to availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM
Airport code: JED

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for SAR 100 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.7
Based on 1976 reviews
Cleanliness: 4.8
Service: 6.8
Location: 9.3
Room Quality: 5.8
Amenities: 5.8
Value for Money: 7.8
Food and Beverage: 5.8
Overall Experience: 7.5
M
Meriem couple ma
7
2026-07-09 via Nuitee
M
Muhammad Touqeer family_with_children sa
10
Exceptional
Pros:

Excellent hotel in this price.

Cons:

Nothing bad in this hotel everything excellent.

2026-07-09 via Nuitee
O
osama family_with_children pk
10
2026-07-03 via Nuitee
M
Mohammad Asif 787 solo_traveller sa
10
Pros:

Location
Facilities around
Staff Parking inside hotel

2026-07-02 via Nuitee
الياس family_with_children sa
7
2026-06-30 via Nuitee
S
salah solo_traveller ae
5
Cons:

Room service

2026-06-29 via Nuitee
S
Syed Moinullah family_with_children sa
4
Disappointed.
Cons:

Staff are non-cooperative. Air-conditioning wasn't cooling. Made several requests to fix but nothing happened. Housekeeping staff didn't clean room in 3 days. I had to eventually approach front office staff who then instructed cleaning, but no bedsheets or pillow covers changed.

2026-06-29 via Nuitee
S
Sultan solo_traveller qa
10
2026-06-27 via Nuitee
M
MirzaBaig9 solo_traveller sa
9
Pros:

Great staff.

Cons:

Limited items for breakfast.
Air conditioning was malfunctioning (either too cold or the opposite).

2026-06-23 via Nuitee
عهود solo_traveller sa
5
2026-06-23 via Nuitee
A
Amir solo_traveller sa
5
2026-06-23 via Nuitee
R
Rayan solo_traveller sa
4
Pros:

The distance from the masjid al nabawi

Cons:

I couldnt sleep at all no sound proof or anything the windows couldnt close even if u tried or call them, the beds are too small u cant get comfortable

2026-06-22 via Nuitee
W
Wael solo_traveller de
8
2026-06-20 via Nuitee
S
sidhrat2025 Family
2
Don’t book this hotel
Pros:

I would strongly advise others not to stay at this hotel.

Our experience was extremely disappointing. We were travelling with children who suffer from allergies, and their symptoms flared up almost immediately after entering the room. The room smelled unpleasant, the beds had blood stains, there were hairs throughout, and the overall condition was poor and in need of repair.(we had 3 rooms which were all at the same condition)

When we raised our concerns, staff and management showed little interest in helping. While speaking with Ahmed and his team, they would often begin talking amongst themselves in Arabic during our conversations and, on several occasions, simply walk away mid-discussion without providing any answers or assistance. This made us feel ignored, excluded, and treated disrespectfully. Ahmed in particular was unhelpful, repeatedly disappearing when we tried to explain that our children’s health was being affected.

As a result, we had no choice but to leave and pay for alternative accommodation ourselves. We moved to Elif Taba Hotel, where the cleanliness, service, and overall experience were excellent.

Even after we left, we received aggressive phone calls from the hotel demanding to know why we had complained and where we had moved to. It was only after we contacted the Ministry of Hajj that the hotel’s attitude changed and they asked us to withdraw our complaint.

The Ministry of Hajj, however, was professional, supportive, and instrumental in helping us secure a refund.

Overall, this was one of the worst hotel experiences we have had. The cleanliness was unacceptable, customer service was poor, and management failed to address serious concerns. I would not recommend this hotel, particularly to families with children or anyone with health concerns.

2026-06-19 via Tripadvisor
اماني extended_group sa
10
Pros:

قريب من الحرم

Cons:

👍👍👍

2026-06-06 via Nuitee
A
Ayub couple sa
6
Pros:

Location is very near to Masjid Al Nabawi

Cons:

Hotel Management and Security was very rude and not supportive. Faced lot of issues with the Parking.

2026-06-02 via Nuitee
I
IBRAHEM solo_traveller sa
10
Pros:

المكان نظيف جدا

Cons:

أكثر من مره تم فتح الغرفه من المسؤل عن النظافه بدون التأكد من وجودى او عدمه

2026-06-01 via Nuitee
N
Naji extended_group sa
9
Pros:

الموقع
سرعة الدخول
السعر

2026-05-31 via Nuitee
M
Mohamed Abd El-Aziz solo_traveller eg
6
مقبولة
Pros:

الموقع جميل للحرم والفطور كان جيد

Cons:

اكثر شئ مزعج هو الرائحة المنبعثة من الصرف الصحي للحمام للغرفة ولا يوجد أي شفاطات

2026-05-31 via Nuitee
قاسم couple sa
9
2026-05-31 via Nuitee