Lae Lay Suites

Hotels
Independent
8 (44 reviews)
214/18 Patak Road, Karon, Phuket, 81300 , Karon , TH

Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Elevator
Breakfast available (surcharge)
Tours/ticket assistance
Wheelchair accessible parking
Free self parking
Wheelchair-accessible van parking

Review Highlights

Pros:
Clean linens and towels
Close to the beach
Cons:
Dirty pools
Uncomfortable beds
Stained rooms
Poor service

Categories

Cleanliness
4.3
Mixed reviews on cleanliness, with some guests mentioning clean linens and towels while others reported various cleanliness issues such as dirty pools, mold, and broken showers.
Service
3.5
Service received mixed feedback, with mentions of housekeeping knocking early in the morning and issues with workmanship.
Location
6
Positive feedback about the location being close to the beach, although guests noted it was on an uphill walk.
Room Quality
3.3
Guests had negative experiences with the room quality, citing uncomfortable beds, stained rooms, and unsatisfactory studio conditions.
Amenities
0
No direct mention of amenities in the provided reviews.
Value for Money
3.4
Guests expressed disappointment in the value for money, with high prices not justifying the poor quality of facilities.
Food and Beverage
0
No specific feedback on food and beverage services in the reviews.
Overall Experience
4.3
Overall experience reflected a mix of positive and negative comments, with some guests recommending against staying at the hotel due to various issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-05 16:04

Property Description

Recreation and Relaxation: Enjoy the outdoor pool, terrace, and garden for a serene retreat. Take advantage of complimentary Wi-Fi and tour assistance.

Dining and Drinks: Indulge in delicious cuisine at the hotel's restaurant or enjoy the convenience of room service. Unwind at the bar/lounge for a refreshing drink.

Comfort and Convenience: Make yourself at home in air-conditioned rooms with modern amenities. Stay connected with free Wi-Fi and enjoy entertainment options. Plus, benefit from free onsite parking and essential services like laundry and a 24-hour front desk.

Ready to experience a perfect blend of comfort and leisure at Lae Lay Suites? Book now for an unforgettable stay near Kata Beach!

Important information:

  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Social distancing measures are in place

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8
Based on 44 reviews
Cleanliness: 4.3
Service: 3.5
Location: 6
Room Quality: 3.3
Amenities: 0
Value for Money: 3.4
Food and Beverage: 0
Overall Experience: 4.3
V
Verified traveler
8
Pros:

Photos of the pool online are very misleading. We had a housekeeping knock at around 8:30 which wasn’t good, but other than that, good stay

2025-03-14 via Nuitee
A
Angelica
4
Déception
Pros:

Pratiquement 600€ une semaine pour deux avec petit déjeuner.
Studio qui n'a rien d'un studio tout est vraiment médiocre le lit inconfortable, le studio est entièrement taché de la douche au coin lavage de vaisselle.
Honnêtement passer votre chemin cela ne vaut pas le coup on est loin loin des standards hôtel 3*.
Pour dépatouiller 1 ou 2 nuit (par manque de choix ok mais plus non vous allez très vite regretter)
Piscine dans le bâtiment en face piscine vieille je n'est jamais vue personne se baigner.
2000 bath de caution a l'arrivée qui ont était rendu à la fin du voyage

Point positif 15 min à pied de la plage attention c'est en pente c'est assez fatiguant sous forte chaleur.

2025-02-26 via Nuitee
R
Robert family
2
Pros:

Clean linens and towels.
Very ill kept property. Everything needed a deep clean. Workmanship was terrible. Pool was very dirty and water looked unsafe to swim in. Shower was broken and shower floor and bathroom was full of mold.

STAY AWAY! I have pictures if you’d like to see them.

2025-02-18 via Nuitee
V
Verified traveler
6
Fint til prisen drop poolen
Pros:

Fint hotel med et meget venligt personale og meget sevicemindet. Fint til prisen.

Men poolen var sundhedsskadelig, da den var helt grøn af algevækst - hvilket vi fandt ud af, dagen efter en aften dukkert hvor vi begge har fået udslæt på hele kroppen.
Derudover er udvalget i morgenmadsbuffen er ret kedeligy. Du kan sagtens overleve, men ikke noget at råbe hurra for.

2025-01-06 via Nuitee
S
Simon friends
8
Pros:

I stayed before, lovely place. My only negative was the shower basin wasn't draining properly, was a bit blocked

2024-12-30 via Nuitee
J
James
10
Pros:

They were always asking to do more and upgraded me for free

2024-03-07 via Nuitee
C
Charles friends
10
Pros:

Very clean rooms, great pool, breakfast was perfect

2024-02-11 via Nuitee
V
Verified traveler
2
Dåligt
Pros:

Dåligt hotell som inte alls levde upp till mina förväntningar. Står att det ska vara ett tre-stjärnigt men det är det långt ifrån.
Skulle stanna 4 nätter men blev bara 1 natt sen bytte jag. Rummet var stelt och tråkigt, täcket luktade unket och var klibbigt, badrummet var gammalt med stor fläck i duschen osv.. finns mycket mer som var dåligt men aldrig jag återvänder dit.

2024-01-25 via Nuitee
V
Verified traveler
8
Decent place, well positioned.
Pros:

Decent flat, a bit expensive (get one towards the hill i you want to sleep quietly. Owner and staff very nice, avoid breakfast.

2024-01-07 via Nuitee
S
Sai
8
Pros:

The owner is very friendly and helpful to us, we only stay for three nights but we are very happy and would like to recommend this place.

2024-01-06 via Nuitee
P
Phethsourinh
10
Pros:

I stayed for 1 day, but I enjoy my stay, 👍👍

2024-01-01 via Nuitee
M
Michael John
8
Pros:

The room was spacious, clean, modern and with a balcony. I could sit out on the balcony for hours just admiring the view. The staff was very nice and the owner very hospitable. Upon arrival I hadn't eaten and I was offered a complimentary breakfast free of charge. I was also offered a free breakfast upon departure. The owner even sat with me as we chatted away the morning. I would without hesitation rent here again and will recommend it to friends and family. Cheers 😁

2023-11-29 via Nuitee
M
Michael
10
Pros:

A great hotel, was clean, great view from the balcony. Very friendly staff. Quiet at night, easy 2 minutes walk to supermarket and restaurants and bars, about 15 minutes walk to the beach. Would happily stay again.

2023-06-11 via Nuitee
M
Mario
10
Pros:

Top ist, der Chef fragt mich jeden Morgens, ob mir gut geht und was mir fehlt.
Er gibt Tipp und Rat.

2023-02-26 via Nuitee
J
Jonathan
8
Pros:

Trevlig hotell med världens snällaste personal.
Tyvärr extremt hård säng och kudde men personalen kunde lösa mjukare kuddar vilket hjälpte!
Mysigt läge på berget om man vill ha lite lugn och ro.

2023-02-19 via Nuitee
V
Verified traveler
10
Pros:

Such lovely place to stay with helpful friendley staff. Beautiful pool by breakfast area. Room with view of sea, city and jungle. Walking distance to beach. Will visit again whats not to like! Thank you. Carol and Harriet.

2018-05-05 via Nuitee
J
Jani
8
Bra prisvärd hotell
Pros:

Bra prisvärd hotell. Bra pool. Frukosten är helt ok men inte mer än så. Maten va oftast kall och det mesta va slut om man kom in lite senare. Hyrde vespa så lätt att komma både till kata o Karon från hotellet.

2018-04-27 via Nuitee
R
Roberta
6
Nice stay
Pros:

Amazing view from our balcony, and really nice and clean pool.
Staff really helpful.
Terrible WIFI.
Location ok.

2018-04-20 via Nuitee
J
Jay
4
Wasn't Pleased
Pros:

We stayed there for 5 nights. We had 2 rooms booked. The first room the air con did not work as we had to sweat whole night .. Made a complain but they didn't do anything on that day. The other room had the same issue as the air con didn't work and was told that it cannot be fixed.

The WiFi works when it feels like .. The phone in all the rooms doesn't work so if you want to make a complain about something you have to walk down to the reception who was not friendly at all. Half the time they do not understand what I was saying ...

2018-01-16 via Nuitee
K
Kira
2
Ужасный персонал
Pros:

Не понимаю, почему у этого отеля такой высокий рейтинг.
Персонал просто кошмар: за испачканное полотенце "чуть глаза не выцарапали", требовали оплатить. При бронировании в описании номера указано, что предоставляются банные халаты, которых и в помине нет. Когда их запросили, сделали круглые глаза, типа нету. Завтраки очень скудные. За такую же цену, есть намного лучше отели. До моря далековато, но не страшно.
Отель рекомендовать не буду однозначно.

2017-05-11 via Nuitee