Royal Hotel

Hotels
4.8 (1506 reviews)
Boulevard Du Jardin Botanique 8 , Brussels , be

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Facilities

Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Lack of cleanliness
Comfort issues
Maintenance problems

Categories

Cleanliness
2.38
Multiple reviews indicate severe lack of cleanliness, including mold and bed bugs.
Service
5.85
Some staff were friendly, but overall service was noted as lacking in responsiveness.
Location
8.89
Great location, close to the city center and railway.
Room Quality
3.34
Rooms noted for being old, with maintenance issues and complaints about comfort.
Amenities
4.37
Limited amenities reported, including bad Wi-Fi and old furnishings.
Value for Money
3.83
Many reviews reflected dissatisfaction with the value considering cleanliness and comfort issues.
Food and Beverage
5.38
No specific mentions; assumed standard quality for this hotel tier.
Overall Experience
4.35
Overall experience was mixed due to cleanliness and comfort issues, despite good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:50

Property Description

Convenient Central Location

The Royal Hotel in Brussels offers a prime location just a short stroll away from the iconic Grand Place and near key transport links, making it the perfect base for exploring the city.

Comfortable Accommodation

Each room at Royal Hotel features essential amenities such as a private bathroom, complimentary WiFi, and a satellite flat-screen TV, ensuring a comfortable stay for every guest.

Accessible Attractions

With a 24-hour reception and close proximity to major tourist spots, including the Botanical Garden and Brussels-North Train Station, guests can easily immerse themselves in the vibrant culture and attractions of Brussels.

Ready to experience the convenience and comfort of Royal Hotel? Book now to secure your stay!

Important information:

Please note that the reception of this property is at the first floor and no elevator is available. This property is therefore not suitable for guests with reduced mobility.

Payment is possible in cash or by credit card.

Please note that the breakfast is served at the restaurant downstairs between 7:00 and 9:00 hrs.

Please note that a hairdryer is available upon request at the reception.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for € 20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

4.8
Based on 1506 reviews
Cleanliness: 2.38
Service: 5.85
Location: 8.89
Room Quality: 3.34
Amenities: 4.37
Value for Money: 3.83
Food and Beverage: 5.38
Overall Experience: 4.35
K
K • couple • be
8
2026-05-03 • via Nuitee
K
K • couple • be
8
2026-05-03 • via Nuitee
K
K • couple • be
8
2026-05-03 • via Nuitee
K
K • couple • be
8
2026-05-03 • via Nuitee
D
Dorian • solo_traveller • be
10
2026-04-29 • via Nuitee
M
Milen • solo_traveller • be
3
Pros:

Nothing to do with the description on your site. Very dirty , room too small, no WiFi , tv doesn’t work even after my complaint. In general , I don’t know how this terrible place got licensed as hotel.

Cons:

Everything

2026-04-29 • via Nuitee
S
Said • solo_traveller • dz
1
2026-04-28 • via Nuitee
S
Sarah Tariq • solo_traveller • at
1
Cons:

I found bed bugs in the bed and didn't stay a single night. Although it's bookings.com's policy to fully refund you if you find them, they did not reimburse me. I was so not happy with the hotel that I booked another apartment using bookings.com.
The hotel didn't return my money to me and neither did bookings.com.
I'm super disappointed with both. I would highly recommend staying away.

2026-04-27 • via Nuitee
I
Isabelle • solo_traveller • fr
9
Pros:

L'emplacement, le prix et le silence

Cons:

Les 4 étages raides à monter, la peinture écaillée, les fourmis et la prise décollée du mur

2026-04-26 • via Nuitee
B
Ben • solo_traveller • be
8
2026-04-24 • via Nuitee
D
DIMITRIOS • couple • gr
4
2026-04-21 • via Nuitee
M
Mahmod • solo_traveller • nl
1
So bad
Pros:

Nothing

Cons:

Next day, I go to doctor because it’s not cleaning the bed it’s really very very bad hotel

2026-04-18 • via Nuitee
M
Marin • solo_traveller • lu
1
Pros:

Zero

Cons:

Zero

2026-04-15 • via Nuitee
K
K • couple • be
6
2026-04-15 • via Nuitee
K
K • couple • be
6
Pros:

🌸

Cons:

Y Pas assez de serviettes pour le visage

2026-04-15 • via Nuitee
A
axe-tag • solo_traveller • fr
4
2026-04-15 • via Nuitee
D
Decroix • solo_traveller • be
2
2026-04-15 • via Nuitee
Y
Yulia • couple • ua
3
2026-04-14 • via Nuitee
I
Ishaq • couple • be
1
2026-04-13 • via Nuitee
M
Murilo Henrique • solo_traveller • br
2
Pros:

Localizaçao

Cons:

Quarto com fazamento de agua no banheiro e escorria pelo quarto, limpeza mal feita banheiro nao muito limpo, estrutura basica, local ruim apenas para passar uma noite em que voce nao ache nada melhor

2026-04-12 • via Nuitee