Hotel Vila Bela

Hotels
8.6 (965 reviews)
Rua da Praia, nº23/25 , Porto da Cruz , pt
+351 291 563 381

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Family rooms
Hiking
Laundry
Luggage storage
Fishing
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Review Highlights

Pros:
Great location
Friendly staff
Value for money
Cons:
Cleanliness issues
Noisy rooms
Poor breakfast quality

Categories

Cleanliness
8
Multiple comments indicated stains and issues with cleanliness in some rooms.
Service
9.3
Service was generally good, but there were issues with communication and handling overbookings.
Location
9.5
The hotel has a great location next to the ocean, praised in multiple reviews.
Room Quality
8
Some rooms were noisy and there were complaints about space and amenities.
Amenities
8.5
Basic amenities were provided, but there were complaints about the breakfast setup.
Value for Money
8.5
Guests felt they received decent value, but quality issues affected perception.
Food and Beverage
8
The breakfast quality was mentioned negatively, particularly regarding the coffee.
Overall Experience
9
Overall a pleasant experience due to location, despite some service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:26

Property Description

Stunning Ocean Views
Enjoy breathtaking views of the Atlantic Ocean from your room or while dining at the on-site restaurant.

Convenient Location
Located just 100 meters from Praia da Alagoa beach, Vila Bela offers easy access to the beach and nearby attractions like Porto da Cruz promenade.

Surfing Paradise
Indulge in a thrilling surf experience at Praia da Alagoa with surfing lessons available at Calhau Surf School, owned by Hotel Vila Bela.

To experience all this and more, book your stay at Vila Bela now!

Important information:

For arrivals between 20:00 and 08:00, please inform Hotel Vila Bela of your flight details and/or approximate time of arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Location

Guest Reviews

8.6
Based on 965 reviews
Cleanliness: 8
Service: 9.3
Location: 9.5
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 9
H
Hana • solo_traveller • hr
9
Pros:

Pogled na ocean sa balkona. Šum valova dok spavate. Cijeli Porto da Cruz. Fini doručak. Ljubazno osoblje. Atmosfera malog turističkog mjesta. Škola surfanja. Nevjerojatni okoliš s visokim liticama i zelenilom.

Cons:

Mislim da je hotel trebao ponuditi kompenzaciju za doručak kojeg smo jeli vani u kafićima, kojeg jednog dana nije bilo jer je restoran bio zatvoren.

2026-08-29 • via Nuitee
F
friso • couple • nl
10
2026-08-28 • via Nuitee
N
Nel • couple • be
9
2026-08-27 • via Nuitee
Z
Zuzana • couple • cz
10
2026-08-26 • via Nuitee
F
Francisco Javier • family_with_children • es
8
Pros:

Las vistas al mar.

Cons:

Al llegar nos querían dar una habitación en otro edificio con vistas a las traseras y a los aires acondicionados.

2026-08-25 • via Nuitee
A
Audrey • family_with_children • fr
10
Lieu idyllique
Pros:

Emplacement et vue exceptionnels
Très bon petit déjeuner

2026-08-24 • via Nuitee
J
Josep • couple • es
10
2026-08-23 • via Nuitee
S
Seghers • solo_traveller • fr
10
⭐️⭐️⭐️⭐️⭐️ Un petit coin de paradis face à l’océan…
Pros:

Notre séjour à l’Hôtel Vila Bela à Porto da Cruz a été tout simplement merveilleux. 🤍

Nous avons eu la chance d’avoir une chambre avec une vue magnifique sur l’océan, à seulement quelques mètres du rivage. S’endormir chaque soir au son des vagues était comme une véritable méditation… un sentiment de calme et de bien-être que je garderai longtemps en mémoire. 🌊✨🩵

Et que dire de la vue depuis notre balcon… simplement paradisiaque. Se réveiller face à l’océan et prendre quelques instants pour contempler ce paysage était un bonheur absolu.

Le restaurant de l’hôtel mérite également d’être mentionné : un vrai délice ! Nous nous sommes régalés et cela a rendu notre séjour encore plus agréable.

C’est le genre d’endroit que l’on quitte avec un petit pincement au cœur… Il va sincèrement me manquer, mais une chose est certaine : je reviendrai à Vila Bela. 🤍

Merci pour ces magnifiques souvenirs et pour cette parenthèse hors du temps à Porto da Cruz. 🌿🌊✨

2026-08-23 • via Nuitee
K
Katherina • solo_traveller • de
10
2026-08-21 • via Nuitee
M
Munteanu • couple • gb
8
Excellent value for money. Amazing location and decent breakfast by the ocean.
Pros:

Excellent location with amazing views. One of the most beautiful places in Madeira. Quiet little town came alive during a local fiesta.

Cons:

A bit of a letdown was the lack of AC and a small refrigerator. The furniture was outdated but the staff compensated with excellent customer service.

2026-08-18 • via Nuitee
S
Sérgio andrafe • solo_traveller • pt
8
2026-08-18 • via Nuitee
I
Illia • couple • ua
10
Чудовий готель з неймовірним видом на океан. Персонал чудовий та привітний. Сніданок смачний але не дуже різноманітний.
2026-08-17 • via Nuitee
W
wilfred • couple • nl
7
Geweldig mooi uitzicht over zee op het balkon
Pros:

Locatie dichtbij zwembad

Cons:

Bouwkraan naast locatie op moment dat wij er waren. Maar op zich geen last van.

2026-08-17 • via Nuitee
Семен • couple • ua
10
Pros:

Great stay! There was an AC. Great balcony. They even added a small fridge by our request. It was easy to find parking spot nearby. Plenty of restoraunts and bars around. Everything was awesome. Great value for money.

Cons:

The breakfast was bad, and the coffee was poor quality. We stayed there for three nights but only tried the breakfast once before deciding not to eat it again.

2026-08-13 • via Nuitee
K
kurt • couple • be
10
Pros:

Nous avons passé un excellent séjour en famille. l’hôtel est très bien situé au sein du petit centre historique de Porto Da Cruz à proximité immédiate d’une grande piscine publique. nous disposions d’une chambre pour 4 personnes avec une grande terrasse amenagee donnant sur l’océan , frigo, micro onde et petit matériel de cuisine étaient à notre disposition. Le personnel était souriant, très disponible. Nous avons été accueillis avec une poncha de bienvenue et le restaurant de l’hotel était de qualité.

Cons:

Rien

2026-08-13 • via Nuitee
J
Jarosław • solo_traveller • pl
10
Pros:

Super pokój z balkonem na ocean. Czysto, gorąca woda, sprzątane pokoje codzień. Śniadanie smaczne. Ekstra szum fal.

Cons:

Trochę stara szafa

2026-08-11 • via Nuitee
A
Augustė • couple • lt
10
Puikus kainos ir kokybės santykis, turėjome nuostabų balkoną-terasą su vaizdu į vandenyną.
Pros:

Puiki lokacija, gražus vaizdas į vandenyną. Nustebino, kad kambariai buvo tvarkomi kiekvieną dieną kaip viešbutyje.

Cons:

Drėgmės kvapas patalpose

2026-08-09 • via Nuitee
V
Vika • solo_traveller • si
9
2026-08-08 • via Nuitee
I
Irene • solo_traveller • es
10
2026-08-05 • via Nuitee
I
Igor • couple • es
8
2026-08-04 • via Nuitee