Motel 6-San Antonio, TX - Fort Sam Houston

Hotels
Motel6
4.3 (225 reviews)
5522 North Panam Expressway , San Antonio , us

Children allowed
Pets allowed

Facilities

Air conditioning
Terrace
Pets allowed
Facilities for disabled guests
Wheelchair accessible
Front desk (limited hours)
Free wired internet
Snack bar/deli
Internet access

Review Highlights

Cons:
Ridiculously overpriced
Horrible quality
Rude staff
Unsafe location
Dirty rooms

Categories

Cleanliness
3.44
The room was filthy and had stains on the sheets; the surfaces had old dried blood.
Service
4.91
Staff were unhelpful and rude regarding refunds and room issues.
Location
6.95
The area felt unsafe with suspicious people around.
Room Quality
2.9
Rooms were run down with uncomfortable beds and broken facilities.
Amenities
3.93
Lacked basic amenities like coffee and sufficient towels.
Value for Money
2.89
The price was considered ridiculous for the quality of service and cleanliness.
Food and Beverage
5.94
Breakfast wasn't provided as advertised.
Overall Experience
3.41
Guests reported their stays as the worst experiences ever, with numerous issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-02 18:55

Property Description

Convenient Location
Situated just off Interstate 35, near Central San Antonio and the San Antonio Zoo.

Amenities
Enjoy an outdoor pool, guest launderette, and complimentary WiFi during your stay.

Pet-Friendly and 24-Hour Reception
Pets stay free, and our reception is available 24/7 with fax and copy services.

Book now for a comfortable and hassle-free stay at Motel 6 San Antonio - Ft Sam Houston.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

4.3
Based on 225 reviews
Cleanliness: 3.44
Service: 4.91
Location: 6.95
Room Quality: 2.9
Amenities: 3.93
Value for Money: 2.89
Food and Beverage: 5.94
Overall Experience: 3.41
M
Merhawi solo_traveller us
1
2026-02-13 via Nuitee
U
Uzell solo_traveller us
3
2026-02-11 via Nuitee
L
LeHere family_with_children us
10
2026-01-29 via Nuitee
J
Johnson family_with_children us
7
2026-01-18 via Nuitee
A
amanda solo_traveller us
5
2026-01-15 via Nuitee
P
Priscilla couple us
6
2026-01-03 via Nuitee
J
Judith solo_traveller us
10
2026-01-02 via Nuitee
J
jasmyn couple us
6
2025-10-27 via Nuitee
R
Rachel family_with_children us
1
Ridiculously overpriced and horrible quality.
Pros:

Nothing at all.

Cons:

The entire stay start to finish. Upon arrival I wasn’t given the room that was booked. Said that the only room available was that room. Didn’t argue the fact. Go to room air didn’t work. Sent maintenance & was told it just took time. While I was willing to at least try that,air didn’t get cold until the early morning hours. Then after bringing everything into my room, I spotted old dry blood on multiple surfaces. Was then told I would just get a refund because I was just making things up at this point. Not let me get you another room. Refund or have housekeeper come and clean the surfaces. Very rude and not to mention the price for that room was ridiculous. Worst experience ever!!!!!!!

2025-10-18 via Nuitee
V
Victoria
2
Pros:

Paid for a room in full staff stated they did not have a rrom for me closed the window walked away was forced to sleep in my car refused to issue a refund with expedia will not recommend using either one

2025-10-12 via Nuitee
G
Grace solo_traveller us
1
Miserable with out any sleep.
Pros:

The room was awful. The bed sheets had stains on them and the mattress was lumpy and very uncomfortable. The walls in the room where dirty it looked like someone had a mud fight and they didn't clean it. Only one towel and a small bar of soap. No coffee or free breakfast like was advertised on the site. These people need to be shut down for health risk.

Cons:

Everything.

2025-10-11 via Nuitee
N
Nella-kaye family
8
Pros:

Parking was bad, no handicap except 1 and it was used by non ha dicap suv.

2025-10-07 via Nuitee
S
Stanley family_with_children us
1
Pros:

There is nothing good about that places. Smells bad, customer rep is an india guy that could barely communicate

Cons:

I never stayed there. I was told I booked the room after 12am in the night so they can't be letting me in until 3pm in the afternoon. I didn't even get a call from anyone later in the day to confirm if I would still be coming over to claim my room, I was stranded that night and I also didnt get a refund.

2025-10-05 via Nuitee
D
Domingo
2
Pros:

Only lasted thirty minutes at this hotel. The worst, most horrible experience I’ve ever had. This place is run down, suspicious people walking around the parking lot and the rooms were filthy looking and the a/c in our first room was busted. Asked to be moved to another room and while we were trying to get settled in, I read the reviews on the place and immediately regretted my decision. A couple minutes later, I had to use the restroom and the door wouldn’t close. Lo and behold, the door was busted and it looked like someone tried kicking it in. That was my last straw. I read how this motel doesn’t offer refunds so I didn’t even bother asking. I just returned the key and left to a La Quinta. I don’t usually stay at these types of motels but I was in a hurry to find something cheap and never again will I make this mistake.

2025-10-03 via Nuitee
R
Ric Bailey couple us
1
2025-09-28 via Nuitee
E
edna family_with_children us
1
Cons:

The smell of the room was HORRIBLE!! A cross between sewer gas and dog urine. Never again!! Just because this hotel chain is cheap doesn't mean it should be this bad.

2025-08-22 via Nuitee
G
Gaetonian family_with_children us
10
2025-08-20 via Nuitee
R
Raquel
6
Amazing stay
Pros:

Customer service needs to be addressed. Facility outdated. Blood on walls. Would not recommend.

2025-07-29 via Nuitee
E
Elbert family_with_children us
3
2025-07-07 via Nuitee
J
John review category business travellers us
10
Exceptional
Pros:

The patients of the front desk staff and their fresh coffee in the morning.

Cons:

The security of the windows and the personal space that wasn't considered for myself and my vehicle by the maintenance personal. But overall great, so far.

2025-07-03 via Nuitee