Hotel Arcanjo

Hotels
Independent
9 (23 reviews)
Rua Nª Sª Das Necessidades, 2, Lagoa, 9560 418 , Lagoa , PT

Facilities

Free WiFi
Luggage storage
ATM/banking
Multilingual staff
Front desk (limited hours)
Smoke-free property
Tours/ticket assistance
Free self parking

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
8
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.2
Service was generally appreciated, with staff described as friendly and helpful.
Location
8.5
The hotel is located in close proximity to key landmarks and offers easy access to various attractions.
Room Quality
7.8
Rooms were comfortable with good amenities, although some guests mentioned maintenance issues.
Amenities
7.5
The provided amenities were satisfactory, with the gym and pool being highlighted positively.
Value for Money
6.8
Mixed reviews on the pricing, with some guests feeling it was high while others found it reasonable.
Food and Beverage
7.3
Breakfast and dining options were generally well-received, with some guests suggesting more variety.
Overall Experience
8.8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 01:19

Property Description

Complimentary Amenities and Services

Enjoy complimentary wireless internet access and get assistance with tour and ticket arrangements during your stay at Hotel Arcanjo. Make use of convenient features like multilingual staff, luggage storage, and laundry facilities.

Relaxing Bar/Lounge

Unwind and wrap up your day with a refreshing drink at the on-site bar/lounge. Whether it's to socialize with other guests or simply relax after a day of exploration, the bar/lounge provides the perfect setting.

Comfortable and Well-Equipped Rooms

Feel at home in one of the 15 air-conditioned guestrooms at Hotel Arcanjo. Stay connected with complimentary wireless internet, enjoy cable programming, and make use of amenities like coffee/tea makers. The rooms also feature bathrooms with showers and hair dryers for your convenience.

Book your stay at Hotel Arcanjo in Lagoa and explore the nearby attractions such as Ponta Delgada Harbour and Aquafit Natural Pools. Experience comfort and convenience during your visit to this charming destination. Book now for a memorable stay!

Important information:

  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDL

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

9
Based on 23 reviews
Cleanliness: 8
Service: 8.2
Location: 8.5
Room Quality: 7.8
Amenities: 7.5
Value for Money: 6.8
Food and Beverage: 7.3
Overall Experience: 8.8
A
Andreas partner
8
Pros:

Sauber, sehr freundliches Personal, nahe am Strand/ Küste. Ruhige Lage. Parkplätze vorhanden

2025-10-07 via Nuitee
P
Philip
10
Pros:

The room ans staff were amazing!

2025-10-05 via Nuitee
F
FRANCOIS
8
Pros:

Staff extremely welcoming and friendly...They go out of their way to provide an excellent service.

2025-04-28 via Nuitee
J
Jenae partner
10
Pros:

A quaint and adorable hotel by the sea! Receptionist Jessica is amazing, we love her. Very friendly and super knowledgeable about the island and all the places to see. Always smiling. She made our stay very special. Thank you!

2025-01-19 via Nuitee
D
DRA SUSAN
6
Hotel Arcanjo.
Pros:

Não gostei do quarto atribuído (segundo andar), lado cidade.
Tv muito pequena e num ângulo desfavorável à posição da cama o que afeta a qualidade de visualização e imagem.
A água quente leva muito tempo a aquecer. Deduzo que será um problema generalizado nos quartos do segundo andar.
Ar Condicionado liga mas não funcionou.
Vou equacionar uma próxima vez este hotel pois nas anteriores estadias fiquei muito satisfeita no entanto, se a experiência voltar a ser apenas satisfatória, provavelmente não regresso.
Pequeno almoço mantém a qualidade para a categoria do hotel.
Staff, mantém a simpatia e disponibilidade de sempre.

2025-01-09 via Nuitee
M
Marco
10
Hotel Arcanjo
Pros:

Hotel muito acolhedor e bem localizado na Lagoa. Com dois restaurante pertos (acessíveis a pé e a curta distância). Estacionamento disponível.
Quarto com espaço suficiente, muito limpo.
Staff atencioso e disponível.

2024-12-05 via Nuitee
H
hector de jesus partner
10
Pros:

Really nice stay overall, staff amazing and helpful. Breakfast had enough options. I strongly recommend a room with a balcony.

2024-08-28 via Nuitee
M
Marco
8
Hotel Arcanjo
Pros:

Sabia da existência do hotel mas nunca tinha optado por este. Até hoje dada a conveniência e propósito da viagem. A verdade é que não me arrependo e muito provavelmente irei regressar.

Foi uma reserva efetuada com muita antecedência numa das plataformas digitais, por um valor excelente no entanto, pelo que noto atualmente, sugiro sempre um contato direto com o hotel.

Comodidades:
Quarto: Simples mas bem equipado. Tem AC, pequeno Frigo (sem mini bar), TV e mobiliário suficiente para acomodação da bagagem etc.
Sem fechadura eletrónica.
Casa de banho privativa ok

Nível de Limpeza: Soberbo. Top !!

Staff: Simpático e disponível.
Check in: Rápido
Estacionamento: Disponível e gratuito.
Pequeno Almoço: Muito bom para um hotel de 2 estrelas.

Nas redondezas e a uma curtíssima distância: Vista para o mar e dois restaurantes (José do Rego e Ondas do Mar).

2023-11-29 via Nuitee
L
Lotte
10
Pros:

Top hotel, goed ontbijt, mooie locatie, schoon

2023-10-15 via Nuitee
T
teresa partner
10
Pros:

Some of the cleaning staff need to be aware of guests still sleeping as they're usually chatting when cleaning the rooms.

2023-09-05 via Nuitee
L
Lionel
10
Hôtel génial
Pros:

Super hôtel, propre, bien placé, personnel d'une grande gentillesse très serviable, souriant, à quelques pas de la mer, au calme, possibilité de parking à l'intérieur (1er arrivé, 1er servi), si complet, parking aisé dans la rue.
On recommande 👍

2023-08-08 via Nuitee
S
Stephane family
8
Pros:

Très bon emplacement de l'hôtel pour aller visiter l'île. Personnel Très attentionné. Par contre, humidité dans la chambre et aucun petit frigo.

2023-05-05 via Nuitee
J
Jan
10
Pros:

Good hotel, good location, friendly staff

2022-07-07 via Nuitee
R
Roland
10
Pros:

Excellent service and cleanliness, a really good bed -- enjoyed my stay. Everything there that's needed for the two-star status.

2022-07-04 via Nuitee
V
Verified traveler
8
Pros:

Ein nettes kleines Hotel mit freundlichem Personal.
Frühstück war o.k.

2022-05-27 via Nuitee
S
Slaven partner
8
Pros:

Das Personal des Hotels ist einfach unschlagbar. Egal ob Tipps für Freizeitaktivitäten, Empfehlungen für Restaurants, Reservierungen und allgemein der Service war einfach sehr gut.

2022-05-19 via Nuitee
I
Itay family
10
Pros:

Nice staff

2022-04-05 via Nuitee
V
Verified traveler family
8
Pros:

Very cozy hotel with a modern atmosphere. Breakfast is nice with local products.

2021-03-01 via Nuitee
B
Brendon
10
Great Hotel. Great Stay.
Pros:

I loved this hotel. Hassle free. Clean. Comfortable. Super friendly staff. Best hotel on this island so far and very good price. Would defo come back.

2020-11-21 via Nuitee
V
Verified traveler
10
Superb hotel in a great position
Pros:

The hotel was lovely. The staff were all really friendly and the service was great. The position of the hotel was near to a supermarket, restaurants and walking distance to two really nice beaches. The only negative I have the the hotel was that our room was next to the road so we had noise from motorbikes going by and there seemed to be a couple of dogs barking quite a bit.

2018-09-22 via Nuitee