Andaz Tokyo Toranomon Hills - a concept by Hyatt

Hotels
Hyatt Hotels
9.4 (110 reviews)
1-23-4 Toranomon, Minato-ku, Tokyo, Tokyo-to, 105-0001 , Tokyo , JP

Facilities

Full-service spa
Fitness facilities
Express check-out
Electric car charging station
Health club
Free WiFi
Swimming pool
24-hour front desk
Terrace
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Zen design

Categories

Cleanliness
9.23
Standard quality for this hotel tier.
Service
9.7
Absolutely amazing Staff so warm and thoughtful.
Location
9.74
One of the best places in Tokyo.
Room Quality
9.19
Japanese zen style design.
Amenities
9.22
Standard quality for this hotel tier.
Value for Money
9.18
Standard quality for this hotel tier.
Food and Beverage
9.23
Standard quality for this hotel tier.
Overall Experience
9.7
Outstanding all around.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:09

Property Description

Luxurious Spa and Recreational Amenities: Indulge in massages, body treatments, and facials at the spa. Enjoy the health club, indoor pool, and sauna for ultimate relaxation.

Dining and Entertainment: Choose from 3 restaurants including The Tavern Grill & Lounge, or opt for 24-hour room service. Sip on drinks at the bar/lounge and grab snacks at the coffee shop/cafe.

Convenient Facilities and Services: Benefit from complimentary Wi-Fi, concierge services, a hair salon, and more. Plus, avail of express check-out, conference spaces, and an airport shuttle.

Book your memorable stay at Andaz Tokyo Toranomon Hills now for a truly luxurious experience in the heart of Tokyo!

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HND

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Parking

    Parking height restrictions apply

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.4
Based on 110 reviews
Cleanliness: 9.23
Service: 9.7
Location: 9.74
Room Quality: 9.19
Amenities: 9.22
Value for Money: 9.18
Food and Beverage: 9.23
Overall Experience: 9.7
J
Jacqueline
10
Pros:

Definitely a luxury hotel with impeccable service and ability to get reservations at top restaurants with short notice. Tower view rooms have a direct unobstructed view of the Tokyo tower which was very nice. I also loved the breakfast food (especially the udon set).

2025-09-29 via Nuitee
Y
YUKO
10
Pros:

メルボルンに住んでいる孫が東京に来て泊まったホテルがアンダーズ東京でした。
すっかり気に入り帰って来たら家族全員で一泊は泊まるのを楽しみにしています。

2025-09-24 via Nuitee
T
TIANYIN family
10
Pros:

没有不满意的地方。

2025-09-22 via Nuitee
A
Andrew family
10
Pros:

awesome

2025-08-30 via Nuitee
V
Verified traveler
10
Pros:

Tavanのスタッフの方が人によってサービスの質が違う印象を受けましたが、それ以外に関しては皆さんプロフェッショナルなサービスをされていました。

2025-08-30 via Nuitee
H
hideki
10
Pros:

素晴らしい

2025-07-26 via Nuitee
C
Cyriac
10
Top notch, one of the best places in Tokyo
Pros:

Outstanding all around - one of the best places to stay in Tokyo, hands down. Japanese zen style design, exceptionally friendly staff.

2025-07-21 via Nuitee
A
Alessandro
10
Hotels are about People
Pros:

Absolutely amazing Staff so warm and thoughtful which always makes for an amazing experience 🙏

2025-07-19 via Nuitee
K
Kaitlin
10
Absolute perfection!
Pros:

We stayed here 5 years ago and re-booked for our couples trip. It was just as amazing as we remembered. It has a great location, stunning rooms, and the best concierge we experienced on our 10-day trip to Japan. Just book it!

2025-05-25 via Nuitee
S
SHUICHIRO
8
Pros:

良かったです

2025-05-21 via Nuitee
S
Sri family
10
Pros:

Beautiful property with great service and close proximity to subway and restaurants.

2025-03-13 via Nuitee
K
Kevin partner
10
Pros:

employe services exceptionnal!
Room well thinking
Concept well thinking

2024-12-01 via Nuitee
A
Adela
10
Pros:

Best view with Tokyo Tower!

2024-11-25 via Nuitee
D
Daniel partner
10
Pros:

Amazing hotel with high quality design throughout. The staff are wonderful, hospitable, and able to address any need. We had our bags sent from another hotel, and the bags were already placed in the room when we arrived.

We appreciated the happy hour to unwind from 6-8pm each night. Property was clean and at the 50th floor with amazing city views. Just be okay with your ears popping a bit.

The rooftop bar was very nice and had electric blankets to keep you warm. The breakfast was very good.

The neighborhood was a bit quieter and slightly less central via the subway, but it was not an issue.

Thank you for the special stay.

2024-11-18 via Nuitee
K
Karen Sukki
10
amazing
Pros:

service at it's best!!! will definitely come back!

2024-11-15 via Nuitee
C
Christian
10
Vista deslumbrante
Pros:

Hotel com a melhor vista de Tokyo! Impressionante!! E olha que já fiquei nos principais hotéis da cidade.

2024-11-13 via Nuitee
H
HWAMOK friends
10
Pros:

Interior of the room was a bit old-fashioned but it’s location, staff and their service was exceptionally great. Satisfied.

2024-11-11 via Nuitee
V
Verified traveler
10
Pros:

49층 공원뷰에서 2박 숙박했습니다
야경 및 낮시간 너무 만족스런전경
호텔컨디션최상 그리고 아침산책갈때
로비에서 맛본 마들렌 디톡스쥬스도
좋았고 객실내 알콜제외 음료 탄산수
녹차 콜라 등 무료제공도
좋았습니다
비싼숙박비에도 그런부분에
인색한곳이 많으니까요
저는 신바시까지 슬슬 걸어서 많은곳을
지하철로 편히이용해서
조용하면서도 핫플과가까운
안다즈호텔 또오겠습니다

2024-10-29 via Nuitee
Y
Yosuke partner
8
Pros:

1番良かった点は部屋のインテリアやデザインが素晴らしかったことです。和風ですがモダンで、ラグジュアリーだけど落ち着けます。

2024-09-02 via Nuitee
J
Joanna family
10
Pros:

Second time staying here, love the bathtub & room was spacious, the housekeeping team were very nice they even folded my clothes for me.

2024-07-21 via Nuitee