Mercure Montevideo Punta Carretas

Hotels
•
Mercure
8.6 (1123 reviews)
Rambla Gandhi 371 , Montevideo , uy

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Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good breakfast
Cons:
Cleanliness issues
Old room furnishings
Lack of parking

Categories

Cleanliness
7.98
There were reports of unclean rooms and poor maintenance, which negatively impacted overall cleanliness.
Service
8.95
Staff were described as friendly and helpful, indicating good service levels.
Location
9.49
The hotel is well-located, close to the beach and shopping areas.
Room Quality
7.44
There were mixed comments about room quality, with mentions of old furnishings and cleanliness issues.
Amenities
8.47
Amenities offered were generally adequate, though some guests noted deficiencies.
Value for Money
8.93
Guests felt that the overall experience provided reasonable value, especially in terms of location.
Food and Beverage
8.48
Breakfast was generally praised, but some guests desired more variety.
Overall Experience
9.05
Guests had a generally positive experience, though there were notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:02

Property Description

Stunning Views and Chic Decor
Enjoy chic decor and breathtaking views of Montevideo Bay at Mercure Montevideo Punta Carretas.

Luxurious Amenities
Indulge in the hotel's fitness center, swanky lounge area, and complimentary Wi-Fi. Treat yourself to a gourmet dinner at the on-site restaurant.

Comfortable Rooms and Convenient Services
Relax in rooms equipped with a flat-screen TV, air conditioning, and private bathrooms with free toiletries. Take advantage of amenities such as a minibar, 24-hour front desk, garden, and terrace.

To experience luxury and convenience in Montevideo, book your stay at Mercure Montevideo Punta Carretas today!

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MVD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 1123 reviews
Cleanliness: 7.98
Service: 8.95
Location: 9.49
Room Quality: 7.44
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 9.05
I
Igor • solo_traveller • it
8
2026-05-22 • via Nuitee
M
María Del Carmen • solo_traveller • ar
7
Pros:

La vista al mar ☺️

Cons:

El aire acondicionado no funcionaba muy bien

2026-05-21 • via Nuitee
E
ezio benito • couple • br
7
2026-05-19 • via Nuitee
S
Sergio • couple • br
10
Perfection
Pros:

Tudo

Cons:

Tudo perfeito

2026-05-18 • via Nuitee
G
González • solo_traveller • es
7
2026-05-18 • via Nuitee
J
JC • solo_traveller • pe
1
2026-05-18 • via Nuitee
J
joanara hanny • solo_traveller • br
7
2026-05-18 • via Nuitee
F
Franklin Dantas • solo_traveller • br
8
Pros:

Localização do Hotel

Cons:

Quarto muito pequeno

2026-05-17 • via Nuitee
M
marcos augusto • couple • br
8
Excelente localização.
Pros:

Cafe da manhã enxuto, sem muitas guloseimas mas que pra mim atendeu perfeitamente. localização otima ,perto de muitos restaurantes , e perto do shopping que possuia um supermercado. o staff perfeito . atendimento perfeito. tudo que foi solicitado foi atendido prontamente.

Cons:

O hotel é antigo merece uma manutenção nas portas , prateleiras e mobilias do quarto. o exaustor do banheiro faz muito barulho quando ligado. as tomadas do quarto nem todas estavam funcionando.

2026-05-17 • via Nuitee
C
Carlos • solo_traveller • ar
10
2026-05-17 • via Nuitee
J
JOSAYRES BUSS • couple • br
8
2026-05-14 • via Nuitee
F
Freddy Maximiliano • solo_traveller • es
7
2026-05-14 • via Nuitee
P
Priscylla • solo_traveller • br
8
Pros:

A localização é excelente e os funcionários maravilhosos.

Cons:

A variedade do café da manhã é um pouco menor se comparado a outros hotéis de grandes redes, mas não foi um problema para mim.

2026-05-13 • via Nuitee
P
Priscila • extended_group • br
8
Fim de semana em Montevideo
Pros:

O atendimento de todos os funcionários, sem sombra de dúvidas foi impecável. Todos foram muito atenciosos, simpáticos e nos atenderam muito bem. Indicaram pontos turísticos e nos atenderam no que precisávamos. O hotel, como um todo, atendeu às nossas expectativas.

Cons:

Viajei com minha irmã e ficamos no mesmo quarto. Para nós o quarto era "confortável", mas, para pessoas que necessitam de mais espaço, creio que não fiquem muito satisfeitas.

2026-05-12 • via Nuitee
X
XINTORENA • solo_traveller • es
9
Recomendable
Pros:

La ubicacion, la disponibilidad del personal, sobre todo en recepcion y desayuno. Tambien la máquina del café en el desayuno que, aunque algo complicada, permite preparar un capuccino excelente.

2026-05-11 • via Nuitee
J
JUAN FRANCISCO • solo_traveller • ar
7
2026-05-10 • via Nuitee
M
Maria Teresa Vasques Ayres • solo_traveller • br
10
Avaliação
Pros:

Localização

Cons:

Falta de garagem e dificuldade para parar o carro nos arredores

2026-05-07 • via Nuitee
M
Mary • solo_traveller • br
7
Pros:

La vista y ubicacion hermosa

Cons:

Limpieza

2026-05-02 • via Nuitee
D
Dario • couple • uy
8
2026-04-29 • via Nuitee
D
Diego • solo_traveller • ar
8
2026-04-29 • via Nuitee