Mercure Montevideo Punta Carretas

Hotels
•
Mercure
8.6 (1106 reviews)
Rambla Gandhi 371 , Montevideo , uy

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Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good breakfast
Cons:
Cleanliness issues
Old room furnishings
Lack of parking

Categories

Cleanliness
7.98
There were reports of unclean rooms and poor maintenance, which negatively impacted overall cleanliness.
Service
8.95
Staff were described as friendly and helpful, indicating good service levels.
Location
9.49
The hotel is well-located, close to the beach and shopping areas.
Room Quality
7.44
There were mixed comments about room quality, with mentions of old furnishings and cleanliness issues.
Amenities
8.47
Amenities offered were generally adequate, though some guests noted deficiencies.
Value for Money
8.93
Guests felt that the overall experience provided reasonable value, especially in terms of location.
Food and Beverage
8.48
Breakfast was generally praised, but some guests desired more variety.
Overall Experience
9.05
Guests had a generally positive experience, though there were notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:02

Property Description

Stunning Views and Chic Decor
Enjoy chic decor and breathtaking views of Montevideo Bay at Mercure Montevideo Punta Carretas.

Luxurious Amenities
Indulge in the hotel's fitness center, swanky lounge area, and complimentary Wi-Fi. Treat yourself to a gourmet dinner at the on-site restaurant.

Comfortable Rooms and Convenient Services
Relax in rooms equipped with a flat-screen TV, air conditioning, and private bathrooms with free toiletries. Take advantage of amenities such as a minibar, 24-hour front desk, garden, and terrace.

To experience luxury and convenience in Montevideo, book your stay at Mercure Montevideo Punta Carretas today!

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MVD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 1106 reviews
Cleanliness: 7.98
Service: 8.95
Location: 9.49
Room Quality: 7.44
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 9.05
M
Mary • solo_traveller • br
7
Pros:

La vista y ubicacion hermosa

Cons:

Limpieza

2026-05-02 • via Nuitee
D
Diego • solo_traveller • ar
8
2026-04-29 • via Nuitee
D
Dario • couple • uy
8
2026-04-29 • via Nuitee
N
Nicolas • solo_traveller • cl
5
Funcional pero ruidoso con poco descanso
Pros:

La ubicación

Cons:

Ruidoso el personal de limpieza en las mañanas. Las habitaciones se escucha todo el pasillo.

2026-04-25 • via Nuitee
F
Florencia • solo_traveller • ar
8
2026-04-23 • via Nuitee
J
JEAN MICHEL • couple • br
8
2026-04-19 • via Nuitee
C
Candido • couple • br
7
Pros:

Breakfast was fine. Hotel staff was friendly

Cons:

Carpet in the room. The bathroom floor was slippery.

2026-04-18 • via Nuitee
D
Diego Justo • solo_traveller • br
10
Pros:

Limpeza e arrumação fenomenal

Cons:

O restaurante tem poucas opções

2026-04-16 • via Nuitee
M
MARCELLO LEONI • solo_traveller • br
10
Pros:

Excelente localização, quartos e banheiro limpos. Staff atencioso, destaque especial para a Estefhani! Sempre super simpatica, e com boa vontade, me deu otima sugestão de restaurante e ajudou na reserva de visita à vinícola.

2026-04-14 • via Nuitee
S
Silvia • family_with_children • br
8
Pros:

Localização

Cons:

A cama muito dura e desconfortável

2026-04-11 • via Nuitee
R
ROMÁRIO DE SOUZA • family_with_children • br
4
Pros:

Paguei uma diária e não fiquei no hotel

Cons:

Não gostei da apresentação, dos espaços, bem, nada me agradou

2026-04-09 • via Nuitee
A
Ana • solo_traveller • ar
7
La gerente me compartió datos de su celular para poder avisar que estaba bien
Pros:

Desayuno muy bueno y atención de las chicas excelente. La habitación y la limpieza muy buena.
Ubicación muy lejos de la playa, no coincide con lo q figura en la publicación del hotel. No tienen traslado al aeropuerto como ofrecen .

Cons:

Con la tormenta de la noche q estuve alojada, se inundó el hotel y nos quedamos sin ascensor hasta el lunes siguiente y sin WiFi. Fue muy angustiante no saber que pasaba al sonar la alarma a las 23hs del viernes 03/04/26, escuchando ruidos muy fuertes de agua en el baño sin saber q pasaba, quedando el hotel sin tv, sin teléfono para hablar con la recepción , sin WiFi y sin ascensor.
La gente de recepción no aportó datos de tours, lugares para visitar ni de opciones para trasladarme, no ayudó con la falta de WiFi. Me retiré del hotel 17.00hs y seguían sin WiFi

2026-04-08 • via Nuitee
S
stefania • extended_group • ar
10
Excelente ubicación y servicio.
Pros:

La atención del personal. Y que me esperaran por dos porciones de pastafrola de membrillo. A mi novio le hubiera encantado. La ubicacion frente la a rambla y cerca a tantos lugares es perfecta. Volveré.
Tambien tuve un error con booking y mi fecha de check in y el equipo del hotel pudo solucionarmelo. Genios.

Cons:

No hubo nada de lo que quejarme.

2026-04-06 • via Nuitee
G
GUANGZE • extended_group • cn
10
2026-04-02 • via Nuitee
A
Adriano • solo_traveller • br
8
2026-03-28 • via Nuitee
S
Sandra • couple • br
1
2026-03-24 • via Nuitee
M
Marcio • couple • br
10
Confortável e agradável
Pros:

Localização e atendimento

Cons:

Simples mas suficiente

2026-03-23 • via Nuitee
G
Gustavo • family_with_children • uy
4
Pros:

la ubicación pequeña la habitación

Cons:

pequeña la habitación ,no tiene garaje

2026-03-21 • via Nuitee
O
Orellano • family_with_children • ar
8
2026-03-18 • via Nuitee
P
Paulo • solo_traveller • br
7
2026-03-17 • via Nuitee