ACD Apartments

Hotels
8.3 (911 reviews)
7 Caravel Lane , Melbourne , au

listing image 1
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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good amenities
Cons:
Cleanliness issues
Price concerns

Categories

Cleanliness
7.55
Several reviews noted issues with room cleanliness and outdated bathrooms.
Service
9.05
Many guests praised the helpfulness of the staff.
Location
9.05
Consistently highlighted as a major positive by guests, with convenient access to transportation and attractions.
Room Quality
8.05
Generally positive comments about room quality, with some mentions of the need for updates.
Amenities
8.05
Amenities were generally mentioned positively, particularly the pool and gym.
Value for Money
7.55
A few reviews considered the pricing relatively expensive for the offered quality.
Food and Beverage
8.55
Availability of nearby dining options was positively noted.
Overall Experience
8.55
Overall stay was generally positive, with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:05

Property Description

Central Location
Located just a stone's throw away from Docklands, ACD Apartments provide the perfect base for exploring Melbourne. Situated close to popular attractions like Etihad Stadium and Southern Cross Station, the property offers convenience for both leisure and business travelers.

Well-Equipped Accommodation
The self-contained apartments at ACD Apartments boast a balcony, kitchenette, and cable TV, providing guests with a comfortable and homely stay. The kitchenettes are fully equipped with modern amenities such as an oven, dishwasher, and stove, ensuring a hassle-free experience.

Premium Facilities
Guests can unwind in the outdoor swimming pool or maintain their fitness routine at the on-site fitness centre. The attentive ACD staff go the extra mile by personally escorting guests to their apartments and offering after-hours check-in, ensuring a seamless and enjoyable stay.

Experience the best of Melbourne at ACD Apartments - book your stay now!

Important information:

Please let ACD Apartments know your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation.

Please note that ACD Apartments requires a credit card pre-authorization or cash deposit upon check into cover any incidental charged, and you are kindly requested to present a valid credit card upon arrival. The deposit amounts are as follows:

One Bedroom Apartments: AUD $250.00
Two Bedrooms Apartments: AUD $500.00
Three Bedrooms Apartments: AUD $750.00

Please note that this hotel has a strict 'No Party Policy'.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 20 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 15 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 911 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 8.55
Overall Experience: 8.55
J
Jade • couple • nz
7
Pros:

Great location with short walk to free tram. Comfy bed and clean overall

Cons:

Room did not have views of docks as shown in pictures which was a bit disappointing

2026-04-04 • via Nuitee
E
Eftyhia • solo_traveller • au
8
2026-04-04 • via Nuitee
S
Salailagi • family_with_children • au
10
Pros:

Everything

2026-04-03 • via Nuitee
K
Kathleen B • extended_group • au
8
The view was amazing. Beds were comfortable. Plenty of space
Pros:

We did not have breakfast provided

Cons:

The unit is a little tired. It need some maintenance.
There was only one chair on the balcony, and it was in poor shape.

2026-04-02 • via Nuitee
M
Mandi • extended_group • au
8
Great
Pros:

Rooms were great, location is awesome, love the view over docklands, will definitely be back

Cons:

Only minor but our bathroom had no hooks for towels or shelf in shower to put toiletries & shower flooded very easy

2026-03-30 • via Nuitee
N
Nadine • couple • au
8
2026-03-29 • via Nuitee
N
Nadine • extended_group • au
9
2026-03-29 • via Nuitee
S
Suzanne • extended_group • au
10
Perfect location, very spacious and comfortable beds
Pros:

Very spacious, great view, comfortable beds. Short walk to tram, close to Southwharf DFO. Loads of amazing restaurants on the promenade. Amazing place to stay!

Cons:

We loved everything, at a stretch I guess we weren't sure where to leave empty bottles as they were not allowed in the garbage chute.

2026-03-28 • via Nuitee
B
Ben • extended_group • au
9
Recommend great place to stay for the views and atmosphere
Pros:

Fantastic location. Great views east access to city. Room was well presented

Cons:

The shower was a little slow to heat up and cleaning standard was basic and not to a super high standard but passable.

2026-03-27 • via Nuitee
M
Margaret • couple • nz
8
Enjoyable as always.
Pros:

Everything was spot on.

Cons:

Nothing.

2026-03-27 • via Nuitee
S
Sallie • extended_group • au
8
A great stay. We would recommend it to anyone.
Pros:

The property was open and spacious, and had fantastic water views.
Helped us to enjoy our couple of days in Melbourne.

Cons:

Everything about the property was great. Just needed to use the tram to access the city as it was a little away from CBD.

2026-03-26 • via Nuitee
D
Dominica • solo_traveller • au
10
2026-03-25 • via Nuitee
P
Paul • couple • au
10
Quick visit soaking up all that Docklands has to offer.
Pros:

Well located in Docklands Central to all that is available in the district.
Check in was easy with friendly front office staff.
Views were amazing.

Cons:

All good

2026-03-19 • via Nuitee
T
tyson • couple • au
8
2026-03-16 • via Nuitee
L
LILIAN • solo_traveller • au
8
2026-03-15 • via Nuitee
G
Goran Adamovic • family_with_children • au
10
2026-03-13 • via Nuitee
J
James • couple • au
7
Was good value and great location. But certainly not 5 star.
Pros:

Room was a great size, with kitchen and laundry facilities.

Cons:

Needs attention. Multiple things broken in the apartment. Severe rucking in the carpet and bathrooms need a deep clean and re-grout.
Photos were a little misleading, featured a pool, but did not exist.

2026-03-13 • via Nuitee
K
Kirsten • extended_group • au
10
We had for 5 night over the Grand Prix and found the location, cleanliness and facilities fantastic. We would definitely
Pros:

It was clean, close to the city and had a fantastic view over the water.

Cons:

The office hours were a little limiting.

2026-03-13 • via Nuitee
E
Elliott • family_with_children • au
9
Close to trams, shops and a great place to stay. Thanks.
Pros:

Great location, easy check in. Thanks.

Cons:

Nothing really.

2026-03-10 • via Nuitee
S
Stacey • family_with_children • au
7
Pleasant - but the room needs some attention
Pros:

Location was fantastic. A short walk to Woolies and bottle shops, along with plenty of food options. Public transport also very easily accessible.

Cons:

The apartment didn't look like the photos of the room on our confirmation.

Beds were very small and like trampolines- not overly comfortable.

Air conditioning did not work well in bedrooms, so we were hot at night.

Room was somewhat clean - though the walls and skirting boards really need a decent clean. And the windows and glass balustrade were very dirty. The apartment lacks basic kitchen items - there were 3 coffee mugs for four of us....and no plug for the kitchen sink to wash dishes.

Check in was fine - the gentleman who checked us in was friendly and helpful, however the office is not open all the time. We prearranged to store our luggage on our last day, and then the gentleman arrived to let us in at reception, he was very rude and not friendly at all. He did state he had waited for someone to check in at 2am but they didn't turn up. Understandably, I'd be annoyed too- but that was not our fault.

2026-03-10 • via Nuitee