Palazzo del Giglio

Hotels
9 (645 reviews)
S.Marco 2462 , Venice , IT

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Exceptional central location
Very friendly and helpful staff
Breakfast delivered to the room
Very clean rooms
Charming, characterful hotel
Cons:
Some rooms small, dim or in need of refurbishment
Occasional cold breakfasts reported
Paid extras (e.g., iron) noted as a negative
Limited hotel facilities compared to nearby properties
Occasional issues with mattresses/pillows or noise

Categories

Cleanliness
9.4
Consistently praised as very clean in multiple reviews (e.g., 'extremely clean', 'la propreté', 'Pulizia'); no major cleanliness complaints.
Service
9.9
Staff repeatedly described as very friendly, welcoming, helpful and professional; staff gave upgrades and good local recommendations.
Location
10
Universally highlighted as exceptional — central, minutes from water taxi and within easy walking distance of major sights.
Room Quality
8.1
Mixed feedback: comfortable suites mentioned but many notes of small, dim rooms, dated decor and need for refurbishment; some mattress/pillow complaints.
Amenities
8.2
Limited mentions beyond breakfast-in-room and basic services; one reviewer noted fewer facilities compared to a nearby 3-star.
Value for Money
8
Generally positive experience but a few guests felt size/conditioning of rooms and paid extras (e.g., iron) made value slightly weaker for the price.
Food and Beverage
9
Breakfast-in-room is a frequent plus and often praised, though a few guests reported cold breakfasts or issues on occasion.
Overall Experience
9.4
Overall very positive — charming, welcoming and well-located hotel; minor negatives around room size/condition do not outweigh the strong service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-01 12:18

Property Description

Luxurious Accommodation
Palazzo del Giglio offers elegantly decorated rooms with period furniture and modern amenities like satellite TV and air conditioning. Some rooms even boast a luxurious hot tub for ultimate relaxation.

Delicious Continental Breakfast
Start your day right with a reinforced continental breakfast at Palazzo del Giglio. Indulge in a wide selection of sweets, cakes, brioches, and savory options like scrambled eggs with ham and cheese. Don't forget to pair your meal with fresh fruit juices or yoghurt for a wholesome experience.

Concierge Services
Let the helpful staff at Palazzo del Giglio enhance your stay by providing valuable tourist information and assisting in booking gondola rides along the enchanting canals of Venice. Make the most of your visit with their expert recommendations and convenient services.

Experience luxury and convenience at Palazzo del Giglio - book your stay now for an unforgettable Venetian getaway.

Important information:

The air conditioning is available from the 15th May to the 15th October.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCE

Location

Guest Reviews

9
Based on 645 reviews
Cleanliness: 9.4
Service: 9.9
Location: 10
Room Quality: 8.1
Amenities: 8.2
Value for Money: 8
Food and Beverage: 9
Overall Experience: 9.4
G
Grace • extended_group • us
9
Good to excellent
Pros:

The proximity to the dock, water taxi, stores, restaurants

Cons:

We are 5 and I have to put together the 2 sofas for a couple , then there is a room with a queen bed for another couple which are ok .There is a single sofa pullout bed inside that room but we can’t pull it out and it is too short to lay down so that person
ended up sleeping on the floor which is uncomfortable so he was not able to sleep well . Other than that , the breakfast is excellent which they bring inside the room .. there is also a welcome wine and fruit when we arrived which is heartwarming . I will recommend this place . Walkable to all areas ..

2026-11-04 • via Nuitee
E
EDUARDO • family_with_children • es
9
2026-11-02 • via Nuitee
G
griffin • couple • us
10
Pros:

staff were very accommodating and helpful

Cons:

nothing

2026-10-30 • via Nuitee
J
Joao Paulo • family_with_children • br
8
Boa localização, mas com algumas peculiaridades
Pros:

Localização e cortesia dos funcionários.

Cons:

Não tem elevador e precisa subir escadas com as malas para acessar o quarto. O café da manhã foi no quarto demandando fazer a escolha dos itens na noite anterior.

2026-10-29 • via Nuitee
L
Lingling • couple • gb
10
2026-10-28 • via Nuitee
M
MARTA • extended_group • es
9
Pros:

Ubicación perfecta. 30 minutos caminando de la parada de autobuses dirección al aeropuerto.

Cons:

Nos tocó una suite junior (un poco cutre para el precio que tenía nuestra estancia).

2026-10-25 • via Nuitee
J
Janet • family_with_children • au
10
2026-10-21 • via Nuitee
S
Simkin • extended_group • il
8
Мало уделяется внимание для безопасности пожилых людей и инвалидов.
Cons:

В номере и в лобби имеются ступеньки края которых малозаметны. Это очень опасно, особенно для пожилых людей. Мне пришлось наклеить полоски медицинского пластыря, чтобы моя жена уверенно замечала края ступенек. И это не только в этой гостинице, это повсеместно в Венеции. Поинтересуйтесь как это сделано в гостиницах Израиля, как сделаны удобные переходы для пожилых людей и инвалидов. С уважением Александр.

2026-10-16 • via Nuitee
J
Julie • solo_traveller • us
10
2026-10-15 • via Nuitee
K
Kim • family_with_children • us
10
Beautiful hotel - excellent location - wonderful staff!
Pros:

Beautiful boutique hotel in the BEST location! Rooms are gorgeous, spacious - breakfast was fantastic! We were given the "penthouse" apartment and it was stunning, particularly the rooftop terrace! Highly highly recommend! Staff were wonderful, helpful, pleasant and more than accomodating!

Cons:

Nothing!

2026-10-15 • via Nuitee
S
Silvia • solo_traveller • it
10
Pros:

Posizione centralissima, comoda, ben collegata alla stazione/parcheggio piazzale Roma.
Personale molto gentile, accogliente e disponibile.
Camera pulita con tutti i servizi necessari.
Davvero una bellissima esperienza!!!

2026-10-14 • via Nuitee
R
robmwood • couple • gb
10
Excellent discovery, outstanding location, great stay - Thank you!
Pros:

Outstanding location in beautiful campo, next to Gritti Palace on Grand Canal, 5 minutes to St. Mark's Square, the campo has reasonable restaurant evening alfresco dining. Alilaguna vaporetto airport service stop literally 50 metres away. In junior suite, separate living/dining area plus kitchenette with cooking/fridge/tea making facilities made this not just a hotel room, more like a holiday pad quite space from a busy day! Very helpful staff, 24/7 buzz-in concierge front desk plus daily servicing keep room spotlessly clean. Breakfast is room service only ordered by night before but it's an easy daily tick box form of generous choices and options dropped at desk whenever. We quickly got into routine and enjoyed the flexibility, we had cereal, a cooked option (e.g. eggs & bacon), toast/bread+condiments, fruit/yogurt, juice and coffee - plenty! We didn't really have a view as shutters were fixed/constrained to minimal openings, but in such a beautiful vibrant but busy area near the canal, you want the open windows to have mosquito netting and shut out the street noise when closed which the certainly did. The welcome bottle of bubbly and a bowl selection of fruits in the room on arrival was a lovely welcoming touch. We often stay in Venice, usually in a nearby favourite which was fully booked, we researched and picked this this hotel which proved an excellent discovery, we had a great stay and would certainly stay here again. Rob & Debbie

2026-10-12 • via Nuitee
A
Ana Maria • couple • py
10
Hotel para repetir en Venecia
Pros:

Ubicación y amabilidad del personal

2026-10-12 • via Nuitee
Z
Zanotti • family_with_children • it
9
Pros:

Posizione e pulizia

Cons:

Colazione migliorabile ma comunque buona

2026-10-11 • via Nuitee
S
Steve • couple • gb
10
Perfect spot for a short stay in Venice.
Pros:

Perfect location. Very comfortable room. Staff charming.

Cons:

Nothing

2026-10-11 • via Nuitee
U
Ulrike • couple • at
7
2026-10-11 • via Nuitee
Y
Yuichi • solo_traveller • jp
10
2026-10-10 • via Nuitee
C
Concepción • couple • es
10
Fue excelente.
Pros:

La ubicación perfecta, el trato con el personal excelente. Las habitación muy bien. La nuestra un poco oscura porque daba al callejón. Muy limpio.

Cons:

Quizá su política de no cambiar las toallas sino lo dices.

2026-10-09 • via Nuitee
L
Lisa • family_with_children • ie
10
Fabulous hotel in the most perfect location.
Pros:

There was a really friendly helpful guy on reception. He recommended some nice restaurants. He was very warm and welcoming. Enjoyed the welcome drink. The breakfast was great and I loved the fact they had a vegan tart. The location is 10/10.

Cons:

Liked everything.

2026-10-08 • via Nuitee
A
Andrea • family_with_children • it
8
2026-10-08 • via Nuitee