Palazzo del Giglio

Hotels
Independent
9 (102 reviews)
Campo Santa Maria del Giglio, San Marco 2462, Venice, VE, 30124 , Venice , IT

Facilities

Offsite parking discounted rates available
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Multilingual staff
Smoke-free property
Tours/ticket assistance
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Exceptional central location
Very friendly and helpful staff
Breakfast delivered to the room
Very clean rooms
Charming, characterful hotel
Cons:
Some rooms small, dim or in need of refurbishment
Occasional cold breakfasts reported
Paid extras (e.g., iron) noted as a negative
Limited hotel facilities compared to nearby properties
Occasional issues with mattresses/pillows or noise

Categories

Cleanliness
9.4
Consistently praised as very clean in multiple reviews (e.g., 'extremely clean', 'la propreté', 'Pulizia'); no major cleanliness complaints.
Service
9.9
Staff repeatedly described as very friendly, welcoming, helpful and professional; staff gave upgrades and good local recommendations.
Location
10
Universally highlighted as exceptional — central, minutes from water taxi and within easy walking distance of major sights.
Room Quality
8.1
Mixed feedback: comfortable suites mentioned but many notes of small, dim rooms, dated decor and need for refurbishment; some mattress/pillow complaints.
Amenities
8.2
Limited mentions beyond breakfast-in-room and basic services; one reviewer noted fewer facilities compared to a nearby 3-star.
Value for Money
8
Generally positive experience but a few guests felt size/conditioning of rooms and paid extras (e.g., iron) made value slightly weaker for the price.
Food and Beverage
9
Breakfast-in-room is a frequent plus and often praised, though a few guests reported cold breakfasts or issues on occasion.
Overall Experience
9.4
Overall very positive — charming, welcoming and well-located hotel; minor negatives around room size/condition do not outweigh the strong service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-01 12:18

Property Description

Discover elegance and comfort at Palazzo del Giglio, your ideal retreat in the heart of Venice.

Prime Location
Nestled in the vibrant Venice City Center, our hotel places you just steps away from iconic attractions like Teatro La Fenice and St. Mark's Square, ensuring you're immersed in the city's rich culture and history.

Modern Amenities
Enjoy the convenience of complimentary wireless internet, room service, and concierge assistance. Each of our 24 air-conditioned rooms features a minibar, flat-screen television, and luxurious private bathrooms, providing the perfect sanctuary after a day of exploration.

Exceptional Service
Our dedicated multilingual staff is at your service 24/7, offering dry cleaning, laundry services, and personalized advice to enhance your stay. Wind down with a drink at our welcoming bar/lounge, where relaxation awaits.

Experience the charm and convenience of Palazzo del Giglio – book your stay today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCE

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 102 reviews
Cleanliness: 9.4
Service: 9.9
Location: 10
Room Quality: 8.1
Amenities: 8.2
Value for Money: 8
Food and Beverage: 9
Overall Experience: 9.4
E
Eileen couple au
9
Venice Charm
Pros:

Location, size of room. Delicious breakfast and all staff friendly. Professional and accommodating. Thankyou 😊

Cons:

No concerns

2026-07-02 via Nuitee
D
Dror Yakob solo_traveller il
10
2026-06-29 via Nuitee
M
Michael solo_traveller us
10
Pros:

The staff were terrific.

2026-06-29 via Nuitee
M
MALIZIA solo_traveller it
10
Venezia, 26/28 giugno
Pros:

La struttura è stupenda, pulita, così come lo sono anche le stanze, la posizione è invidiabile, la colazione in camera top, ma soprattutto la gentilezza e la professionalità del signor Gildo è ciò che non dimenticheremo mai, siamo stati solo due giorni nella splendida Venezia ma sono stati due giorni indimenticabili, nonostante il caldo torrido!

Cons:

Nulla, per me tutto perfetto! 👍

2026-06-28 via Nuitee
D
du Plessix couple fr
10
excellente surprise comme la destination!
Pros:

la chambre était grande, impeccable avec baignoire/jacuzzi! En plein centre de Venice.

Cons:

Salle de petit déjeuner trop petite pour le nombre de chambres.

2026-06-28 via Nuitee
S
Stanislav couple ru
10
2026-06-27 via Nuitee
B
Brandi family_with_children us
9
2026-06-25 via Nuitee
T
Tal family_with_children il
10
2026-06-23 via Nuitee
G
Giselle couple it
10
2026-06-18 via Nuitee
P
PATRICK couple us
7
I guess I would stay there again, but not before checking other places around the same price point.
Pros:

It was in a great location being close to a vaporetto stop. We were in a suite which was nice due to the space we had. There was plenty of storage and it was well organized. The staff were helpful and could speak perfect English.

Cons:

The hotel itself was a little tired. Getting breakfast delivered to the room ws odd, I would have preferred to eat in a dining room. There was supposed to be a bar but I never saw it open and got the feeling that it was discouraged to ask.

2026-06-16 via Nuitee
C
Corinna extended_group de
5
Das Hotel ist nicht empfehlenswert.Die gebuchte Suite mit drei Zimmern waren alles Durchgangszimmer.Frühstücksbufett gab
Pros:

Nur die Lage

Cons:

Nichts ist empfehlenswert.Nie wieder 🙈

2026-06-15 via Nuitee
A
Alessandro couple si
8
Great value for price
Pros:

Nice the breakfast in bed, but need a bit more space.

Cons:

Room too small.

2026-06-15 via Nuitee
V
Valentin couple ro
10
Best staff - if you can this is the place to stay in Venice
Pros:

I cannot stress enough, no matter how much I would write about how wonderful the staff are. I spend over 100 nights per year in 4 and 5 star hotels, I can honestly say this is the best staff I have ever met! They will go way and beyond to insure you have the best experience. I dare you to challenge them - they will pleasantly surprise you.

Cons:

The one thing that was a bit of a problem 2/3 nights we were there, our room was right above an area with two restaurants and close to a vaporetto and gondola station. Sometimes the noise outside was so loud as if they were right next to you.

2026-06-14 via Nuitee
V
Virginie extended_group fr
10
Magnifique week-end avec mes parents âgés et mon frère.
Pros:

Quartier idéal.
Calme.
Propre.
Personnel à l’écoute et bienveillant.

2026-06-12 via Nuitee
S
Silvia extended_group it
10
2026-06-10 via Nuitee
S
SUDIPTA family_with_children gb
8
Comfortable
Pros:

Very comfortable

Cons:

Little far from St Mark square ..10 minutes walk.. challenging with toddler ..
They can have buffet breakfast at ground floor because they have space .

2026-06-08 via Nuitee
V
Veronique solo_traveller be
8
2026-06-07 via Nuitee
P
Peter couple au
10
2026-06-07 via Nuitee
R
Roberta couple it
7
Soggiorno piacevole tranquillo molto positivo
Pros:

Ottimo personale.Ottima posizione,centrale ma tranquilla

Cons:

Terrazzino squallido con vista altrettanto squallida

2026-06-02 via Nuitee
C
Cappa extended_group it
9
2026-06-02 via Nuitee