Hotel Castelo Nacional Inn Campos do Jordão

Hotels
Nacional Inn
8.8 (4078 reviews)
Rua Roberto Pistrak Nemirovsky, 148 Alto da Boa Vista , Campos do Jordão , br

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Swimming pool
Tour desk
Facilities for disabled guests
Sauna
Massage services
Chapel/shrine
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Beautiful architecture
Attentive staff
Excellent food and beverage options
Comfortable accommodations
Cons:
Cleanliness of common areas
Location too far from city center
Privacy issues in bathrooms

Categories

Cleanliness
7.55
The pool and facilities were reported as very dirty, indicating a significant issue with cleanliness.
Service
9.55
Staff were mentioned positively for being attentive and providing good service.
Location
8.05
Some reviews mentioned the location being far from the center, affecting the overall experience.
Room Quality
8.55
Rooms were generally described as good, but there were issues concerning privacy.
Amenities
9.55
Guests enjoyed the comfort and various thematic amenities provided.
Value for Money
9.05
The overall value was seen positively despite some negative aspects.
Food and Beverage
9.55
Breakfast and dining experiences received high praise across multiple reviews.
Overall Experience
8.55
The experience was generally positive, with some significant concerns impacting the overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:07

Property Description

Luxurious Design and Amenities

Castelo Nacional Inn Campos do Jordão offers a unique blend of elegance and comfort, with classically styled lounge areas, antique décor, and a cozy fireplace creating a charming ambiance. The suites are thoughtfully designed, featuring a vanity area, cable TV, minibar, and a private bathroom with a hot shower. Free WiFi ensures you stay connected during your stay.

Delicious Dining Options

Start your day right with a delightful buffet breakfast served in the breakfast room, offering a variety of fresh fruits, breads, cold meats, and a selection of hot and cold drinks. For ultimate convenience, room service is also available for a more intimate dining experience.

Convenient Location

Situated just 7 km from the vibrant Capivari area, guests can easily explore dining, shopping, and the renowned Baden Baden bar. Experience the best of Campos do Jordão from the comfort of Castelo Nacional Inn.

Book now for an unforgettable stay at Castelo Nacional Inn Campos do Jordão!

Important information:

Please note that the property charges an optional 10% service charge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the business centre and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 4078 reviews
Cleanliness: 7.55
Service: 9.55
Location: 8.05
Room Quality: 8.55
Amenities: 9.55
Value for Money: 9.05
Food and Beverage: 9.55
Overall Experience: 8.55
M
Mauricio family_with_children br
10
2026-03-07 via Nuitee
L
Lucas couple br
10
Sonho
Pros:

Nossa gratidão ao Guilherme, Sônia e Marília. Nos atenderam super bem e nos ajudaram com nossos três filhos sempre que puderam. Parabéns ao hotel por ter contratado funcionários tão dedicados e competentes

Cons:

Nada

2026-03-07 via Nuitee
V
Vasconcelos. family_with_children br
10
2026-03-06 via Nuitee
H
Heloisa couple br
10
2026-03-06 via Nuitee
P
Paula solo_traveller br
8
Pros:

Café da manhã sensacional, limpeza do quarto ótima, localização um pouco distante do centro, porém de carro é perto, o hotel é lindo.

Cons:

A única coisa que senti falta foi o almoço. O Hotel não oferece essa comodidade. Apenas café da manhã e jantar (caldos e sopas).

2026-03-06 via Nuitee
J
Jonas solo_traveller br
10
2026-03-06 via Nuitee
H
Hilton family_with_children br
8
Pros:

Instalações. Uma atração a parte

Cons:

Horário do check-in, muito tarde

2026-03-05 via Nuitee
C
Chermaut couple br
10
atendeu as minhas expectativas.
Pros:

Otimo. Variedade de bolos , paes, , sucos, frutas, etc. Ambiente aconchegante.

Cons:

Nâo gostei do café.

2026-03-05 via Nuitee
J
Julia extended_group br
10
2026-03-05 via Nuitee
E
Ernesto family_with_children br
10
Excelente
Pros:

Área de lazer do hotel

Cons:

Não temos

2026-03-05 via Nuitee
D
Daniel couple br
10
2026-03-05 via Nuitee
L
Letícia solo_traveller br
10
Conforto e qualidade
Pros:

Acomodação é ótima quarto grande, travesseiros confortáveis, cobertas cheirosas e lavadas, tudo organizado e limpo, só tenho elogios aos funcionários, pessoas incríveis e totalmente educados.

Cons:

Acho que deveria ter um tour com os hóspedes quando chegam, pq entregam o mapa mas o mapa não “guia direito” são muito corredores e escadas, você acaba se perdendo, outro ponto é o chuveiro do quarto, muito ruim pra regular a temperatura, outra sugestão, a limpeza da jacuzzi, as duas estavam muito sujas, poderia deixar uma pessoa responsável pela limpeza dele

2026-03-05 via Nuitee
A
Allan family_with_children br
10
Pros:

Lugar muito agradável , excelente café da manhã, ótimo atendimento da recepção.

2026-03-04 via Nuitee
G
Guilherme couple br
10
Achei o local lindo, o café maravilhoso, certamente vou voltar e recomendar a todos
Pros:

Quarto excelente muito organizado e limpo.

2026-03-04 via Nuitee
G
Giovana family_with_children br
9
2026-03-04 via Nuitee
S
sandra extended_group br
10
Dia maravilhoso, em família.
Pros:

Café da manhã maravilhoso. Muitas variedades. Amei. O preço, por ser dia de semana, foi razoável, justo. Os quartos são enormes, (anexo) bem limpo, tudo organizado. Aproveitamos pra conhecer o interior do castelo, pois a pousada é fora, predio anexo, o café da manha é dentro do castelo, tem piscinas, saunas, e outros cômodos, gostamos e aproveitamos bastantes. Essa foi a segunda vez que ficamos hospedados neste hotel. Com certeza, quando tivermos oportunidade , voltaremos mais vezes.

Cons:

Nada a reclamar, tudo dentro do esperado, pelo preço da estadia, valeu a pena.

2026-03-04 via Nuitee
D
Douglas Lucas couple br
10
Perfeita
Pros:

Cafe da manhã fenomenal… lugar incrivel

Cons:

Localização um pouco distante do centro porém nada de absurdo

2026-03-04 via Nuitee
D
Daniela family_with_children br
8
2026-03-03 via Nuitee
L
Luana Valeria couple br
8
2026-03-03 via Nuitee
L
Luzivania couple br
10
2026-03-03 via Nuitee