Americas Best Value Inn New London Mystic

Worst Hotel Experience Ever – Dirty and Smelly!

I booked America’s Best Value Inn in New London through Expedia, and it was the worst experience of my life. The room had a horrible urine smell coming from both the bedroom and bathroom. The bedsheets were dirty, the towels were stained, and the furniture was old, ripped, and in terrible condition. The whole place felt unhygienic, and we all started feeling sick because of the awful smell and filth.

For the high price they charge, I was expecting at least a clean and comfortable room — but it was absolutely disgusting. I would never recommend this hotel to anyone. Terrible experience — stay away!

Great

Very convenient location. I appreciate the hospitality.

The hotel smells terribe in the hall.

The beds and bathroom were clean but both my brother and I found our feet got very dirty in the main room(as soon as you stepped into the shower you could see dirt & hair wash off!) There were issues with the "guest" internet working and even after we were given access to another "private" internet, it was pretty slow.

The gentleman at check in was very nice. The place wasnt far from all of the things we were doing. Wish the bed was a bit more comfortable, but for a one night stay it wasnt bad.

Filthy not a place to stay

It’s a no for me. If you can afford to stay somewhere else, including your car, do it. Do not stay here. Room was absolutely disgusting. Stains on sheets, pillow cases, dried up dead bugs plastered to the wall. Didn’t even have a smoke alarm, instead they stuffed a fast food napkin in the holes where it used to be. I had to sanitize EVERYTHING. Hair all over the bathroom. Stains and residue on countertops. Black mold in the air conditioner. Hallways smelled like weed and mildew. We had a 2 night stay planned and I refused to stay the 2nd night.

服務生介紹旁邊的叫車行到JFK機場50美元，價錢公道

I had a comfortable stay here! The motel was clean and cozy. The only thing I cam say needs improvement is the key cards for access to the building ands room. I had some issues with the card readers on the doors going into the building and once going into the room, but the issue was addressed quickly each time. Overall, despite an interesting crowd (which they can't help people being crazy), it was a comfortable stay. I'd come back again.

Room was clean.

Easy on easy off from highway

While the interior looks a bit run down, the hotel was staffed with one of the nicest people I've come across. I was able to check in early and my room was exactly as pictured online. The bed was comfy and it is conveniently located to shopping and food. Also, located right next to a bus stop.

Owners are super sweet and helpful!!