ibis Styles Jakarta Airport

Hotels
ibis Styles
7.6 (136 reviews)
Jl. Raya Bandara Soekarno Hatta, Kp. Rawa Bokor, Tangerang, Banten, 15125 , Tangerang , ID

Facilities

Meeting rooms
Fitness facilities
Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Annual carbon offsets
Sustainability/community reinvestment (10% revenue or more)
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Food quality inconsistencies
Damp smell in room

Categories

Cleanliness
6.93
There was a noticeable damp smell upon entering the room, which needs addressing.
Service
8.4
Staff were praised for being friendly, accommodating and providing excellent service.
Location
8.44
The hotel is conveniently located near the airport, making it ideal for transit stays.
Room Quality
7.39
Rooms were clean and comfortable but could benefit from additional lighting.
Amenities
7.42
Amenities include a relaxing massage spa, which guests found enjoyable.
Value for Money
7.88
Guests felt the hotel provided decent services and amenities for the price.
Food and Beverage
6.43
Food quality was inconsistent; some meals were enjoyable while others, like room service, were disappointing.
Overall Experience
7.9
Overall, guests reported a good experience with friendly staff and a nice atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:02

Property Description

Discover a refreshing retreat at ibis Styles Jakarta Airport, where comfort meets convenience in the heart of Tangerang.

Relax and Unwind
Rejuvenate your senses with onsite massages or visit the fully-equipped fitness center, ensuring your stay is both relaxing and invigorating.

Culinary Delights
Savor international cuisine at Streats, our on-site restaurant, or enjoy 24-hour room service for a convenient dining experience anytime.

Business-Friendly Features
With over 15,000 square feet of versatile meeting space and a complimentary airport shuttle, your professional needs are well catered for alongside leisure.

Elevate your travel experience and secure your stay at ibis Styles Jakarta Airport today!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

See all policies

Location

Guest Reviews

7.6
Based on 136 reviews
Cleanliness: 6.93
Service: 8.4
Location: 8.44
Room Quality: 7.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 6.43
Overall Experience: 7.9
C
Creayu32 Solo travel Surabaya, East Java, Java
8
“Could Be Better — Expected Higher Standards from an Accor Property”
Pros:

Kudos to the hotel staff who arranged my airport pickup — they were able to accommodate a sudden schedule change smoothly. Special thanks to Pak Diki, the shuttle driver, who was very friendly and helpful throughout the ride.

The check-in process was fast and completely hassle-free, which I really appreciated after a long day.

However, I was quite dissatisfied with the food from Streats Restaurant, specifically the nasi goreng Streats. Although the restaurant staff were very accommodating with my diet requirements (no shrimp), the fried rice itself was disappointing. I believe the kitchen was quite busy at that time, as the food arrived about 30 minutes later, and the fried rice looked like it had been reheated multiple times from room temperature. The texture was hard and not soft or fragrant like fried rice should be.

For breakfast, my first impression was “meh,” but I was pleasantly surprised. The fried fish with Padang sauce, nasi uduk, and fried rice were actually delicious. The chef at the egg station was also very friendly and tried his best to accommodate our requests.

As for the room, I hope the hotel can consider adding more lighting, and also address the damp smell that was noticeable when entering.

Overall, great service from the staff, but the food quality during room dining needs improvement.

2025-11-21 via Tripadvisor
R
raveendranr2025 Solo travel Singapore
10
Good Services
Pros:

Amazing stay with amazing services from all the staff specially ms vio, she is very humble and warm staff, good hotels and good rooms
Very good location with the soekarno hatta airport will come back soon.

2025-11-19 via Tripadvisor
N
narisornl2025 Business
10
Good service mind
Pros:

The hotel reception team (Lams) was so helpful assisting foreigner for any traveling issue with politely response. I was so satisfied for their hospitality and services. Hope it helps for anyone here

2025-11-14 via Tripadvisor
M
muhsad6595 Family
10
Feel like home. Thank you ibis style airport
Pros:

Best moment with ibis style airport. Cozy room, friendly staff. Special mention to pak welly and pak ridi thank you for assist and accomodate and make our day special. Another thing Food taste amazing as well thank you

2025-11-02 via Tripadvisor
P
Pioneer24443231814 Business
10
Comfortable Stay!
Pros:

My stay was amazing! The staff were super kind and helpful, the room was spotless, and the bed was really comfy. The reception was helpful when i stay there. The location is perfect and everything feels well taken care of.

2025-11-01 via Tripadvisor
S
stevenhL5591PY Family
10
Perfect massage after flight
Pros:

I had such a wonderful experience! The massage was incredibly relaxing, and the therapist really took the time to focus on my sore areas. The pressure was perfect, the room was clean and calming, and I left feeling completely refreshed. Highly recommend if you need to unwind and recharge.

2025-10-27 via Tripadvisor
W
W8309FKcristinal Solo travel
10
Good experience
Pros:

The hotel is very well located if you are on a transit. Good breakfast and possibility to have a nice massage with kind people.

2025-10-23 via Tripadvisor
M
M1287NXkarens Family
10
Nice space
Pros:

The atmosphere is most welcoming and the pool is a very nice area. Lovely outdoor seating and has a wonderful massage spa on site.

2025-10-22 via Tripadvisor
1
181muhannadi Friends getaway
10
Great service.
Pros:

Great relaxing time before getting on the next flight. Decent facilities and good staff. A variety of different massages too.

2025-10-10 via Tripadvisor
1
185ivicak Business sk
10
Ibis style hotel netreba airport
Pros:

I enjoyed very much and Come again
Perfect traditional message. Room very clean and comfortable. Thank you very much. Ivica from Slovakia, Europe

2025-10-08 via Tripadvisor
P
Paradise36732084279 Solo travel id
10
Near airport
Pros:

Hotel near airport good massage room is clean and staff very humble recommend hotel ibis style Jakarta airport …………….:

2025-10-07 via Tripadvisor
L
Louis
6
Pros:

Staff very friendly

2025-10-06 via Nuitee
J
jhc43c Solo travel gb
6
Generally OK airport hotel with some issues
Pros:

Stayed during an overnight layover at CGK airport. The rooms are decent - modern and typical of an ibis. It was good to see the hotel making an effort on environmental matters - for instance rather than providing individual bottles of water a re-usable carafe was provided which can be refilled from the many filtered water dispensers. There were problems however. The gym equipment was very old and either completely broken or not functioning properly. The air conditioning in the gym seemed to be broken which was unsatisfactory given the heat and humidity. My experience in the restaurant was extremely poor. The food was of poor quality and the service was slow and inefficient despite the restaurant being fairly quiet. Half the rooms overlook the pool/terrace area, and loud live music was playing from this area until after 9.00pm. Whilst this would not normally be too late for music, and did not disturb me, it seemed a strange choice for an airport hotel where people have early flights and/or atypical sleeping patterns.

2025-09-26 via Tripadvisor
W
William
10
Pros:

Staff helpful and knowledgable about their hote ll

2025-09-26 via Nuitee
M
Matthew
10
Pros:

Great staff. Breakfast foods could have been hotter some things cold

2025-09-21 via Nuitee
H
Hopeful_GHB Friends getaway
10
Good stay
Pros:

Great short stay and good massage 🙏🏽 thank you. Short layover stop but was worth the experience. Had a good sleep after a long flight and the place was clean

2025-09-20 via Tripadvisor
A
assrieh Family
10
Happy and comfortable
Pros:

Good service and great staff,well accomodating mine and my daughter needs.
Happy but bit un attendance of room service

2025-09-02 via Tripadvisor
1
110manonh Family
10
Great
Pros:

We stopped in this hotel and had a great experience staying there! The staff is very friendly and we had a great massage experience waiting for our flight.

2025-08-29 via Tripadvisor
R
rogerior341 Business
10
Good Opition in Jakarta
Pros:

My Experience was amazing, best choice in this city! The SPA is the best, good massage and good price. I recommend!! Enjoy!!!

2025-08-25 via Tripadvisor
F
fabiendK6603ZR Couples
8
Best massages near airport
Pros:

Really great massage ! Had such a good time ! Lucky us we missed our flight and found this place! Thanks a lot! Nice pool, not enough beer or kind of beer. Good welcoming during the night. But the shower of the room was little bit cold. Very good location of course

2025-08-17 via Tripadvisor