DoubleTree by Hilton Hotel & Spa Liverpool

Hotels
•
Doubletree by Hilton
8 (2315 reviews)
6 Sir Thomas Street , Liverpool , gb

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Temperature and noise problems in the room

Categories

Cleanliness
6.64
The room was unclean with a filthy carpet and other cleanliness issues.
Service
9.61
Staff were friendly and attentive throughout the stay.
Location
9.65
Good location close to important amenities and attractions.
Room Quality
7.6
Room features were inconsistent; some issues with noise and temperature.
Amenities
7.63
Amenities were adequate but had several operational and maintenance issues.
Value for Money
6.59
Felt overpriced given the overall quality and cleanliness of the room.
Food and Beverage
7.64
Breakfast options were sparse and served at a cool temperature.
Overall Experience
8.61
The location and some staff interactions positively impacted my overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:21

Property Description

Sophisticated Rooms with Modern Amenities

Experience a stay in elegantly decorated rooms at DoubleTree by Hilton Hotel & Spa Liverpool, featuring air conditioning, work desks, and luxurious en suite bathrooms.

Fitness and Wellness Facilities

Stay active at our fitness centre and indulge in ultimate relaxation at our spa & wellness facilities, including a Hydrotherapy pool.

Convenient Location

Located near Liverpool's city centre, our hotel offers easy access to popular attractions like Royal Court Theatre and Lime Street Train Station.

Ready to elevate your stay in Liverpool? Book now at DoubleTree by Hilton Hotel & Spa Liverpool for a luxurious and rejuvenating experience.

Important information:

Please note that the spa facilities cannot be used by children under 16. This includes the vitality pool and all treatments including spa days and spa breaks.

Resident spa times:
Monday – Sunday access: 09:00 – 20.00 (GBP 25 per person per hour).

Non-Residents spa times:
Monday – Sunday access: 09:00 – 20:00 (GBP 25 per person per hour).

Breakfast is free of charge for children aged 0–6 years.
A breakfast surcharge of £14 Per Child, Per Day applies for children aged 6–12 years.
A breakfast surcharge of £19,99 Per Child, Per Day applies for children aged above 12

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 14 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 2315 reviews
Cleanliness: 6.64
Service: 9.61
Location: 9.65
Room Quality: 7.6
Amenities: 7.63
Value for Money: 6.59
Food and Beverage: 7.64
Overall Experience: 8.61
C
Claire • couple • gb
8
The staff in the spa and reception areas contributed to a comfortable stay
Pros:

The spa was very good

Cons:

There was very limited choice for vegetarians

2026-05-15 • via Nuitee
K
Kathryn • solo_traveller • gb
10
Great stay, great location.
Pros:

Great location and friendly staff.

Cons:

Really well looked after, clean, comfy, friendly staff.

2026-05-14 • via Nuitee
M
mehmet • couple • nl
10
2026-05-14 • via Nuitee
K
Kris • couple • gb
10
2026-05-13 • via Nuitee
K
Keya • couple • gb
8
Beautifully maintained period hotel with very friendly and helpful staff
Pros:

Location. Period building very well maintained. Beautiful spa facilities.

Cons:

Bar was a little basic for the quality of the overall hotel

2026-05-12 • via Nuitee
O
Oscardo76 • solo_traveller • no
1
Stay away
Pros:

Nothing

Cons:

I didnt stay there. But their customer service by email and on the system here on booking.com are so bad that I cant describe it. They dont care at all about their customers. Stay away

2026-05-12 • via Nuitee
J
June • extended_group • gb
9
Great location
Pros:

Clean and staff were lovely

Cons:

A little expensive

2026-05-11 • via Nuitee
W
Worowski • solo_traveller • gb
8
2026-05-10 • via Nuitee
K
KERRIE • couple • gb
4
not good value
Pros:

bed, breakfast

Cons:

room was located at the back of the hotel and was noisy. taps in the bathroom were difficult to turn on and the room was quite small

2026-05-09 • via Nuitee
A
Andrew • couple • ie
10
2026-05-09 • via Nuitee
J
jessica • couple • gb
8
Great
Pros:

Clean
Good location with local parking
Comfy bed
Bath with separate shower
Lovely room with stairs

Cons:

Expensive to use the pool

2026-05-08 • via Nuitee
H
Hughes • solo_traveller • im
9
2026-05-07 • via Nuitee
E
Emily • couple • gb
10
2026-05-06 • via Nuitee
A
Andrew • couple • gb
10
Amazing staff, food and location.
Pros:

Amazing sites and great customer service

Cons:

Nothing

2026-05-06 • via Nuitee
K
Katielly • solo_traveller • br
10
2026-05-06 • via Nuitee
J
jjohnphn • solo_traveller • gb
10
Great location.
Pros:

Great location. Great value for money. Lovely polite helpful staff.

Cons:

Having to pay extra for the spa.

2026-05-05 • via Nuitee
A
Andy • solo_traveller • gb
10
2026-05-05 • via Nuitee
C
Caroline • solo_traveller • gb
10
Lovely stay
Pros:

Welcome was lovely - I arrived a day late & it was no trouble at all. Location really convenient, room very comfy.

Cons:

Nothing!

2026-05-04 • via Nuitee
A
Ashley • family_with_children • gb
6
Cons:

No not water in the morning

2026-05-04 • via Nuitee
P
phil • solo_traveller • gb
10
2026-05-04 • via Nuitee