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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Breakfast in the room
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Spa/wellness center
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Barber/beauty shop
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Special diet menus - on request
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Kid meals
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Heated pool
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Indoor pool
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Evening entertainment
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Sun loungers or beach chairs
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Wine/champagne
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Hair Salon Services
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Security alarm
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Mobile app for room service
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Live music/performance
Review Highlights
Categories
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Property Description
Sophisticated Rooms with Modern Amenities
Experience a stay in elegantly decorated rooms at DoubleTree by Hilton Hotel & Spa Liverpool, featuring air conditioning, work desks, and luxurious en suite bathrooms.
Fitness and Wellness Facilities
Stay active at our fitness centre and indulge in ultimate relaxation at our spa & wellness facilities, including a Hydrotherapy pool.
Convenient Location
Located near Liverpool's city centre, our hotel offers easy access to popular attractions like Royal Court Theatre and Lime Street Train Station.
Ready to elevate your stay in Liverpool? Book now at DoubleTree by Hilton Hotel & Spa Liverpool for a luxurious and rejuvenating experience.
Please note that the spa facilities cannot be used by children under 16. This includes the vitality pool and all treatments including spa days and spa breaks.
Resident spa times:
Monday – Sunday access: 09:00 – 20.00 (GBP 25 per person per hour).
Non-Residents spa times:
Monday – Sunday access: 09:00 – 20:00 (GBP 25 per person per hour).
Breakfast is free of charge for children aged 0–6 years.
A breakfast surcharge of £14 Per Child, Per Day applies for children aged 6–12 years.
A breakfast surcharge of £19,99 Per Child, Per Day applies for children aged above 12
Resident Spa Time: Monday – Sunday access: 10:00 – 18.00 (GBP 25 per person per hour).
Non-Residents Spa Time: Monday – Sunday access: 10:00 – 18:00 (GBP 25 per person per hour).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: Yes
- Entrance Leveled: No
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Leveled: No
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: Yes
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: Yes
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: Yes
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
It was very close to the Cavern Quarter, which was where we wanted to visit.
Had a mixture of old and new areas, loved the old lift and displays of olde world typewriters etc.
Nothing
Rooms are lovely and easy to get to from central station and Moorfields. Close to both.
WiFi is very slow
Staff
We found a used sanitary towel in the cupboard in the bathroom
Given a room which had recently had a water leak and had a dryer operating . Complained and was given a room for the less abled on the top floor with all the paraphernalia for the less abled. Poor.
As above
Location
No free female products - had to go to Tesco
Steps to the bedroom, not given any notice of this and was with elderly mother and had lots of baggage- no offer of assistance
Great central location for all Liverpool has to offer. Great breakfast and spa facilities! Friendly staff and comfortable bed with A/C.
Room a little dated.
Nothing
Everything
I requested something an afternoon before - that was not done it was only rose petals nothing major - there was no wifi the signal was crap in that room
There was no sky in the room
The room was soo hott
The AC did not work
There was nothing in the minibar
Whenever is said in the description inside the room it is not there
Plus There soo much more to it
Good reception service
No access to the spa when I arrived
The spa is run by a separate company not part of the hotel
It’s location
Lovely breakfast
Sealed windows no fresh air
Air Con is great but is very dry
Comfortable room
Spa facilities were nice though I feel should be included in the price of the stay. Bed was comfortable
The stay was below average unfortunately. Very standard rooms for the price. Reception staff couldn’t give us a room key (due to an issue out of their control which is understandable), but this meant we didn’t get a room key until about 11pm. Up until then someone had to come and let us in. We also left some luggage behind the desk whilst waiting for our room to be ready. We then received only 2/3 of our luggage items. When we rang reception to say parts of our luggage were missing, they apologised and said they’d bring it up right away. They never appeared so my partner went down to collect it himself after half an hour, to which they tried to only give him part of the luggage (it was a tshirt and jacket on ONE hanger and the staff member unzipped the jacket which was over the tshirt and tried to only hand the jacket across??)
Good central location
Rated 4 star , I would say it should be down graded to 3
Staff were so helpful
Food in restaurant beautiful
Breakfast very nice wide selection
Rooms perfect
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