Angkor Ruby Guesthouse

Hotels
7.9 (68 reviews)
No. 330 Group 11, Ta Pual Village, Svaydonkom Communce, Siem Reap District , Siem Reap , kh

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Comfortable room
Friendly staff
Cons:
Unclean bathroom
Overpriced services

Categories

Cleanliness
4.36
The bathroom wasn't clean; presence of mouse droppings reported.
Service
9.83
Friendly owner and staff, but inconsistency in service reported.
Location
9.37
Positive aspects about being in a safe area for solo travelers.
Room Quality
7.82
Room size and bed comfort appreciated, but cleanliness issues were a major concern.
Amenities
6.35
Amenities marked as overpriced; external services preferred.
Value for Money
7.31
Noted high prices for poor quality services.
Food and Beverage
9.86
Not mentioned in reviews; assumed standard quality for this hotel tier.
Overall Experience
8.33
Mixed experiences impacting the overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:53

Property Description

City Views from Every Room

Enjoy the vibrant city views from every room at Angkor Ruby Guesthouse. The traditional Khmer furnishings add a touch of local charm while the modern amenities such as cable TV and minibar ensure a comfortable stay.

Relaxation and Convenience

Indulge in a barbecued meal, unwind in the library, or avail of the 24-hour front desk services for bicycle and car rentals. Ticketing services make exploring the city a breeze, and free WiFi and private parking add to the convenience.

Culinary Delights

Savor a mix of local flavors and Western favorites at the on-site restaurant, or opt for room service for a private dining experience. The culinary offerings are sure to tantalize your taste buds.

Book your stay at Angkor Ruby Guesthouse for a memorable experience in Siem Reap!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Angkor Ruby Guesthouse in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.
Please inform the property in advance if you wish to make use of the free airport shuttle. Please provide arrival time and a photo of the expected guest.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: REP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.9
Based on 68 reviews
Cleanliness: 4.36
Service: 9.83
Location: 9.37
Room Quality: 7.82
Amenities: 6.35
Value for Money: 7.31
Food and Beverage: 9.86
Overall Experience: 8.33
J
James solo_traveller fr
4
Nothing good.
Cons:

Nothing good.

2026-02-13 via Nuitee
S
sarika salvi solo_traveller in
5
Ok
Pros:

The bed and room size was good, the place was comfortable and run by a warm family so was secured as I was travelling alone.

Cons:

The bathroom wasn't clean and had a peculiar smell. That was by only issue.

2025-10-02 via Nuitee
P
patrizia family_with_children it
5
Pessimo, da non ripetere
Pros:

Niente. Guest scortese, poco disponibile, offre servizi molto più cari che all’esterno (esempio lavanderia, biciclette eccetera, eccetera). Ci ha fatto pagare la seconda notte di più della prima senza neanche rifarci la stanza. Ventilatore rotto. Ci hanno morsicato degli insetti nel letto. Abbiamo trovato numerose cacche di topo nella stanza che il guest ci ha detto essere di geco e di essere una cosa normale. Non ha voluto cambiarci la stanza.

Cons:

Tutto. Purtroppo ho dovuto soggiornare due notti, ma me ne sono andata molto più che volentieri!

2025-09-05 via Nuitee
P
patrizia family_with_children it
5
Pessimo
Pros:

Niente

Cons:

Camera sporca con cacche di topo (che il proprietario ha detto essere di geco, senza neanche scusarsi)), ventilatore che non gira ma soprattutto, ed è il vero motivo della nostra recensione negativa, proprietario molto scortese che quando gli abbiamo chiesto di fermarci una seconda notte ci ha fatto pagare di più della prima notte!!!!
Inoltre tutti i servizi che propone (noleggio bici, lavanderia, ecc) sono ricaricati di parecchio.
La peggior Guest House che abbiamo trovato!!!

2025-08-31 via Nuitee
E
Emma extended_group fr
10
2025-07-12 via Nuitee
P
Phoebe family with young children kh
10
It's a good place to stay. Highly recommended!
Pros:

The friendly owner and staff.

2025-06-08 via Nuitee
P
Paul solo traveller ie
7
Good
2025-05-16 via Nuitee
P
Paul solo traveller ie
7
Good
2025-05-16 via Nuitee
D
Dahyabhai family with young children ca
7
Good to stay.
Pros:

No breakfast.

Cons:

No microwave. No regrebgerator.

2025-05-10 via Nuitee
M
Menglis group kh
4
Disappointing
2025-05-07 via Nuitee
M
Matthias solo traveller de
7
Good
Pros:

Host was very friendly and helpful. I did rent a bicycle for the first day directly in the hotel. The place is not directly in the main part of the city, but near enough (5-10 minute walk).
Good staying for this price.

2025-04-07 via Nuitee
J
Jasu young couple gb
9
Great stay!
Pros:

Amazingly helpful staff and always available. Great with local advice as well The rooms are spacious and clean with electric showers.

2025-04-03 via Nuitee
H
Hsu group kh
9
Superb
Pros:

The service was great and everything went really smoothly. The owner was super helpful and friendly, making me feel really welcome. It was such a nice experience overall!

2025-04-01 via Nuitee
J
Janos family with young children hu
9
Superb
Pros:

No fridge in the room otherwise it was OK

2025-03-31 via Nuitee
E
Elio with friends fr
9
Superb
Pros:

It was clean, confortable and located near the center, all that for a cheap price

2025-03-24 via Nuitee
A
Anna young couple hu
10
Exceptional
Pros:

Eric and David, the owners of the hotel were the most fantastic people you could possibly find, extremely polite and always looking out for our needs. The rooms were unbelievably spacious, we even had 2 king sized beds for the 2 of us. Highly recommend!

2025-03-20 via Nuitee
D
Drizith family with young children lk
7
Great and friendly staff.
Pros:

The staff was lovely. The old lady there even gave us a small plastic tub to bathe the baby.

Cons:

The room was not spacious. The checking in was a bit delayed.

2025-03-05 via Nuitee
H
Htet with friends la
10
Exceptional
2025-02-26 via Nuitee
M
Mario solo traveller gr
10
Exceptional
Pros:

This place offers a great location, friendly staff, and clean accommodations, all at a fantastic value. Highly recommended!

2025-02-12 via Nuitee
M
M solo traveller pk
4
Disappointing
2025-02-09 via Nuitee