The Jackson SouthTown

Hotels
8.8 (923 reviews)
600 South Highway 89 , Jackson , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Uncomfortable beds
High prices

Categories

Cleanliness
8.51
Cleanliness was mentioned multiple times, with some comments indicating a need for better attention to detail.
Service
9.98
Staff were described as inviting and helpful, leading to a positive sentiment regarding service.
Location
9.52
Location was noted as good, though some mentioned it being farther from downtown.
Room Quality
8.97
Mixed feedback on room quality; some found it comfortable while others criticized size and amenities.
Amenities
8
Amenities received criticism for being closed or lacking, affecting the overall experience.
Value for Money
8.46
Some reviews indicated that prices were high for the quality received, impacting perceived value.
Food and Beverage
7.51
Lack of breakfast options and complaints about additional charges negatively impacted this category.
Overall Experience
9.48
General sentiment was positive, despite some specific complaints about amenities and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:40

Property Description

Convenient Location: Located just 10 miles from Jackson Hole Airport, our Wyoming motel offers easy access for travelers.

Comfortable Accommodations: Each air-conditioned room features a 32-inch cable TV, free local calls, and select rooms even come with a microwave and refrigerator for added convenience.

Relaxing Amenities: Guests can unwind and have fun at our outdoor pool, while also taking advantage of our guest launderette and available fax and photocopying services.

Experience the perfect blend of comfort and convenience at our Wyoming motel. Book your stay at Jackson, WY now and create unforgettable memories.

Important information:

Please note that the minimum check-in age for this property is 21 years of age.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Wed, Jul 1, 2026 until Wed, Sep 30, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAC

Location

Guest Reviews

8.8
Based on 923 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 8.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 7.51
Overall Experience: 9.48
V
Vivek family_with_children us
5
2026-08-27 via Nuitee
S
Suzanne couple au
1
Cons:

When I turned up at the property they said they had overbooked and did not have a room for me, so I had to try and find another hotel at 7:30pm! It then took me multiple attempts to get a refund and I’m still waiting for a full refund a month later. This is not acceptable.

2026-08-26 via Nuitee
L
Longyun couple us
7
2026-08-26 via Nuitee
C
Cristina family_with_children it
6
2026-08-26 via Nuitee
A
Alexandra couple ch
6
A simple motel for the price of a 4 stars hotel. Yes, you pay a prime to stay in Jackson, but I found the price excessiv
Pros:

A short drive from Jackson village

Cons:

Overpriced for what is has to offer

2026-08-25 via Nuitee
C
Cini solo_traveller fr
6
Pros:

La kitchenette

Cons:

L hôtel est extrêmement bruyant : on entends les voisins, les passages de valises à l étage, la porte fermait mal.

2026-08-23 via Nuitee
J
Joanne couple us
3
An unhappy visit for the price of the stay.
Pros:

The room was small but very clean.

Cons:

It had no hair dryer. The shower spray was in the front of the step in so your hair got soaked as you stepped in. When we went to check out the next morning the desk clerk was incredibly rude to us and to the next couple that came in to check out. His name was Jess.

2026-08-22 via Nuitee
M
Mark solo_traveller us
8
2026-08-21 via Nuitee
M
Melissa couple us
5
would not stay here again. although the furnishings were recently updated, the housekeeping is poor
Pros:

Check in went well, but one of the keys didnt work. receptionist fixed right away

Cons:

floors were very dirty, my socks were disgusting after walking around room. carpet was not vacuumed, as there was trash on floor upon arrival. floor of shower was heavily soiled, slimy buildup. door of bathroom was dirty needed wiped down. Ice machine ice was barely frozen, in need of maintenance/filter change and was in a humid room because of un-properly vented linen dryers. mattress was very firm and uncomfortable

2026-08-20 via Nuitee
G
Gandhi extended_group us
8
2026-08-20 via Nuitee
R
Rafael solo_traveller ec
8
Tranquila
Pros:

No desayuné en el Hotel

2026-08-20 via Nuitee
A
Adrian couple gb
8
Comfortable stay.
Pros:

Friendly staff
Lots of parking

Cons:

Pool wasn’t available during our stay

2026-08-19 via Nuitee
M
Marijke extended_group us
2
Visit to Jackson hole
Pros:

Location

Cons:

Old, unfriendly staff( one male), inaccurate description, no breakfast, no king beds

2026-08-18 via Nuitee
R
Rachell solo_traveller us
8
2026-08-17 via Nuitee
N
Nathalie couple us
1
Very overpriced
Pros:

It is well located.

Cons:

Very overpriced, the triple of what it’s worth.

2026-08-17 via Nuitee
E
Eric couple us
4
2026-08-16 via Nuitee
C
Cox solo_traveller us
7
2026-08-15 via Nuitee
S
Serena couple it
6
2026-08-15 via Nuitee
K
Kitty solo_traveller kr
7
2026-08-15 via Nuitee
Z
Zhang couple us
1
Cons:

The front desk staff was really rude!

2026-08-15 via Nuitee