Holiday Inn Express and Suites Columbia University Area by IHG

Hotels
•
Holiday Inn Express
8.3 (242 reviews)
1402 Cinnamon Hill Lane , Columbia , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms (multiple reviewers)
Friendly, attentive staff (front desk and breakfast team)
Good breakfast
Comfortable rooms
Good value/price
Nice hot tub
Cons:
Beds extremely high and difficult to use
Feather pillows smell and should be replaced
Unpleasant room odor reported
Sink with toothpaste and beard shavings (housekeeping miss)
Over-chlorinated hot tub causing skin itch for one guest
Very limited gluten-free breakfast options

Categories

Cleanliness
8.4
Rooms repeatedly described as clean, but a few incidents (toothpaste and beard shavings in sink, unpleasant room smell, and old-feeling feather pillows) slightly reduce the score.
Service
9.4
Multiple mentions of friendly, attentive staff — front desk and breakfast team singled out as especially kind and welcoming.
Location
8.8
Location noted positively (convenient for a baseball weekend); otherwise not extensively discussed but sentiment is favorable.
Room Quality
7.4
Rooms described as comfortable, but recurring problems with beds being extremely high, blankets hard to pull up, smelly feather pillows and occasional odors lower this rating.
Amenities
7.8
Hot tub praised but over-chlorination caused skin irritation for at least one guest; few other amenities mentioned.
Value for Money
9
Price described as perfect and good value for stays like a baseball weekend.
Food and Beverage
8.2
Breakfast staff praised and breakfast described as good, but gluten-free options were very limited (only apples and Greek yogurt), which reduces the score slightly.
Overall Experience
7.4
Many guests say they'd stay again and praise staff and cleanliness, but repeated issues (beds, pillows/odor, sink cleanliness, pool chlorine, limited GF options) temper the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-28 22:40

Property Description

Luxurious Amenities

Experience relaxation in our heated indoor pool and unwind in the large hot tub. Stay connected with free WiFi throughout the property.

Comfortable Accommodations

Enjoy entertainment with a 40 inch flat-screen cable TV and convenience with a coffee machine in every room. Upgrade to rooms with a microwave, refrigerator, and sofa for added comfort.

Convenient Facilities

Keep up with your fitness routine in our modern fitness centre and take advantage of the on-site business centre for all your work needs. Host successful meetings in our large meeting room.

Book your stay at Holiday Inn Express and Suites Columbia University Area now for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: COU

Location

Guest Reviews

8.3
Based on 242 reviews
Cleanliness: 8.4
Service: 9.4
Location: 8.8
Room Quality: 7.4
Amenities: 7.8
Value for Money: 9
Food and Beverage: 8.2
Overall Experience: 7.4
S
Stan • solo_traveller • us
10
The property was convenient - room was clean - and large QT nearby afforded easy fuel/snack opportunities.
Pros:

The property was just off the freeway - a large QT was nearby which was convenient for a quick fill up & snack. Breakfast was served each morning at no cost and generally better than the fast food alternatives.

Cons:

Really - I don’t have anything to share here.

2026-10-26 • via Nuitee
F
Ferdinand • family_with_children • us
9
Great place, we would stay again.
Pros:

Room was clean, staff was nice and breakfast was good.

Cons:

Nothing

2026-09-18 • via Nuitee
C
Christine • family_with_children • us
10
Very nice and comfortable.
Pros:

Clean, respectful staff. The ladies in the breakfast room are the best! So sweet, attentive and friendly.

Cons:

The only thing that I didn’t like, is that when we entered our room, the sink in the bathroom had toothpaste in it and beard shavings. Other than that, no complaints

2026-08-24 • via Nuitee
C
Christine • family_with_children • us
10
2026-08-24 • via Nuitee
M
Marvin • couple • us
8
Pros:

4 out of 5.

2026-08-12 • via Nuitee
S
Stephanie • couple • us
1
2026-08-02 • via Nuitee
Y
Yurii • family_with_children • us
9
2026-07-25 • via Nuitee
P
Patricia • family_with_children • us
9
Very nice lodgings for a baseball weekend
Pros:

It was clean and comfortable
The price was perfect

2026-07-12 • via Nuitee
S
Stacey • couple • us
10
2026-07-04 • via Nuitee
M
Marcia • solo_traveller • us
6
Bed problems
Pros:

Location and staff.

Cons:

Beds are extremely high and difficult to get into. Only a really tall or young person could get in easily. Blankets would not pull up.

2026-06-16 • via Nuitee
N
Niki • family_with_children • us
7
It was fine. The hot tub was nice but the amount of chlorine made my skin itch. Lots of people are gluten-free now, incl
Cons:

The only gluten-free options at breakfast were apples and Greek yogurt.

2026-06-13 • via Nuitee
O
Olha • couple • us
10
Replace the feather pillows—they smell like old birds.
Pros:

In the evening, we were greeted by a wonderful man at the front desk; the rooms are clean. In the dining hall at breakfast, the women were—well, just incredibly kind! They welcomed the hungry guests with a smile.

Cons:

There is an unpleasant smell in the room. Furthermore, the feather pillows could be replaced with fresher ones.

2026-06-03 • via Nuitee
K
Kelly • family_with_children • us
10
2026-05-24 • via Nuitee
D
Duffy • couple • us
10
Pros:

Location

2026-04-19 • via Nuitee
P
Patricia • solo_traveller • us
10
2026-04-12 • via Nuitee
C
Costello • solo_traveller • us
10
2026-04-09 • via Nuitee
J
Jamal • solo_traveller • us
8
Pros:

Very clean and convenient location

2026-04-04 • via Nuitee
S
Samantha • family_with_children • us
10
Would stay here again!
Pros:

Excellent place to stay. The staff was great, as well.

2026-03-23 • via Nuitee
S
Samantha • couple • us
10
Pros:

Super clean!

2026-03-21 • via Nuitee
R
Randall • couple • us
10
2026-03-20 • via Nuitee