Holiday Inn Express Hotel & Suites Columbia Univ Area-Hwy 63 by IHG

Hotels
•
IHG
8.8 (397 reviews)
1402 Cinnamon Hill Lane, Columbia, Missouri, 65201 , Columbia , US
1-573-4428034

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Facilities

Free breakfast
Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Fitness facilities
Shopping on site
Conference space
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Comfortable rooms
Good location
Satisfactory breakfast
Cons:
Inflated prices
Issues with towels
Check-in confusion
Noise issues

Categories

Cleanliness
7.8
Several reviews mentioned cleanliness positively, but also noted issues like dirty mirrors and noise from the shower.
Service
9.8
Many reviews highlighted friendly staff, although some criticized check-in experiences.
Location
9.3
Multiple reviews praised the hotel's convenient location.
Room Quality
8.8
Rooms were described as spacious and comfortable, with issues noted about the stocking and AC.
Amenities
8.3
Amenities received mixed reviews, with missing items like fridges and microwaves impacting the score.
Value for Money
8.3
Guests felt prices were inflated, especially during events, leading to lower ratings.
Food and Beverage
8.8
Breakfast was generally described positively, though options were considered limited.
Overall Experience
9.3
Despite several complaints, the overall sentiment was still fairly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:41

Property Description

Recreational Opportunities
Take advantage of the indoor pool, spa tub, and 24-hour fitness center for a relaxing stay at the Holiday Inn Express Hotel & Suites Columbia Univ Area-Hwy 63, an IHG Hotel.

Dining and Amenities
Enjoy a satisfying meal at the hotel restaurant and start your day with a complimentary buffet breakfast. Additional amenities include complimentary Wi-Fi, on-site shopping, and a business center for your convenience.

Event Spaces and Location
With 5000 square feet of event space, this hotel is perfect for hosting meetings and conferences. Located near popular attractions like the University of Missouri and Mizzou Arena, a stay here ensures a memorable experience in Columbia.

Don't miss out on experiencing comfort and convenience – book your stay at Holiday Inn Express Hotel & Suites Columbia Univ Area-Hwy 63 today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: COU

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

Location

Guest Reviews

8.8
Based on 397 reviews
Cleanliness: 7.8
Service: 9.8
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 9.3
P
Patricia • solo_traveller • us
10
2026-04-12 • via Nuitee
C
Costello • solo_traveller • us
10
2026-04-09 • via Nuitee
J
Jamal • solo_traveller • us
8
Pros:

Very clean and convenient location

2026-04-04 • via Nuitee
S
Samantha • family_with_children • us
10
Would stay here again!
Pros:

Excellent place to stay. The staff was great, as well.

2026-03-23 • via Nuitee
S
Samantha • couple • us
10
Pros:

Super clean!

2026-03-21 • via Nuitee
C
Cathy • couple • us
10
Perfect location. Clean. Friendly staff
Pros:

Very nice, clean

2026-03-20 • via Nuitee
R
Randall • couple • us
10
2026-03-20 • via Nuitee
A
Ashley • family_with_children • us
6
Pros:

Beds were very comfortable and the room was very clean. Breakfast on Saturday great.

Cons:

Breakfast on Sunday was not great. Door to the patio outside the pool area the card reader did not work. 2nd floor ice machine broken and vending machines empty. Left towels outside the door of the room as suggested to get new towels and received none. Pool was nice but not enjoyable due to kids jumping from the hot tub deck into the pool. Couldn't even enjoy or relax.

2026-03-16 • via Nuitee
M
Morgen • family_with_children • us
9
Pros:

My son has autism, and he is always trying to make friends. Staff could have easily just said hello and went on with their day, but they didnt. I think his name was Justin, but he took time to make sure my son felt included, let him meet and say hi to all the staff. He felt so seen and special. We were there for a medical visit, and they made the whole trip from something my son dreaded, to something he was so excited about. Thank you for making my boy feel included and seen! Its really a rare experience to meet such caring people!

2026-03-14 • via Nuitee
R
Robert • couple • us
10
We got to our venue on time and got a good night’s sleep
Pros:

It was easy to find and close to the venue we were attending. Of course it was clean. The breakfast was very good. There were amenities we weren’t able to take advantage of because of our short stay; the pool.

Cons:

Nothing about our stay was not to our liking.

2026-03-07 • via Nuitee
M
Manzy • solo_traveller • us
6
I got mistreated at the charging station.
Pros:

Location and cleanliness.

Cons:

Overcharged for my stay.

2026-03-05 • via Nuitee
O
Ortega • family_with_children • us
6
Pros:

Room

Cons:

Pool room

2026-03-02 • via Nuitee
S
Sherrry • family_with_children • us
10
2026-02-08 • via Nuitee
K
Kasey • couple • us
10
We had a wonderful time while staying there close to our favorite places breakfast was so good! Room was clean and neat
Pros:

It was so close to all our favorite areas and shopping!

Cons:

Nothing everything was great

2026-02-08 • via Nuitee
J
Janet • family_with_children • us
6
It was okay.
Pros:

Bed was nice, room was spacious and clean, location was perfect for us.

Cons:

When we arrived they would not check anyone in before 3pm and staff were extremely rude to a lobby full of people. Breakfast was awful with limited choices, junk food and not enough facilities for the crowd.

2026-01-21 • via Nuitee
S
Sean • family_with_children • us
7
Pros:

Convenient location, great staff who were extremely helpful. Room smelled a little, but other than that no complaints.

2026-01-19 • via Nuitee
J
John • extended_group • us
5
Very disappointed in the way our room was stocked.
Pros:

Location was very good. Far enough from the highway that it was quite. Breakfast was good. Easy to check into our room.

Cons:

Booked a room for 5 people. Room was stocked with 3 bath towels. When we contacted the front desk to ask for more, they seemed confused. Not sure why they would only provide 3 towels for 5 people. Pull out couch bed was approximately 1/2 thick and there were no sheets or a blanket for it anywhere in the room. Shower head in the bathroom made a very loud high pitch noise when in use.

2026-01-19 • via Nuitee
E
Erick • family_with_children • us
1
Staff knew nothing elevator broke phones didnt work the whole place was just bad. Never again.
Pros:

Absolutely a scrappy place never stay there again

Cons:

Everything

2026-01-19 • via Nuitee
V
Vicki • extended_group • us
1
It was horrible!!!!!!!!!!
Cons:

I made the reservation & received a confirmation that I would have 2 Queen Beds and a Roll in Shower. However, when I arrived at the hotel and went into the room with my FRIEND, not spouse or partner, it was a King bed & a sofa bed. That is NOT what I asked for or paid for. The front desk staff said it wasn't their fault and they would contact a manager. That manager, whoever it was, did not answer. The staff said that I would have to wait till morning to talk with someone. They were sold out & there was nothing they could do. I am 70 years old and both my friend and I have mobility issues. The bathroom was not accomodating at all. It was a bathtub, not a roll in shower. That toilet was so low, it was difficult using it. The sofa bed was not comfortable at all and we had to go ask for sheets. The only thing in the room was pillows. I have never been so miserable in my life. I feel I should get a full refund as I did not get what I paid for. The hotel manager said that you all told them I paid for a room for 2 people, not that I requested a double queen. There has been a breakdown soumewhere in communication and this needs to be fixed. I expect to be contacted by someone at your company regarding this matter.

2026-01-19 • via Nuitee
V
Veronica • solo_traveller • us
5
Pros:

All was nice with the facilities

Cons:

Booking.com charged me at the time of booking and so did the hotel. I was charged twice and I still have not received a refund from the hotel. I am not rich and need my money back.

2026-01-15 • via Nuitee