Hotel Windsor Plaza

Hotels
7.8 (41 reviews)
79 Avenida Norte y 11a. Calle Poniente, N. 723 , San Salvador , sv

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Service
Comfort
Cons:
Cleanliness Issues
Room Quality Issues

Categories

Cleanliness
6.8
Some reviews mention that towels were in poor condition, signaling cleanliness issues.
Service
8.8
Positive sentiments mentioned about friendly staff and good service.
Location
8.8
Multiple reviews highlight excellent location.
Room Quality
6.8
Cons mention rooms not resembling photos and being small, indicating quality concerns.
Amenities
7.8
Some positive mentions about pool and comfortable stay, but breakfast could be better.
Value for Money
7.8
Value perceived satisfactorily; although there are issues, nothing too major was reported.
Food and Beverage
7.3
Breakfast was enjoyed, but there were suggestions for improvement.
Overall Experience
8.3
Overall positive experiences mentioned; satisfaction with service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:59

Property Description

Luxurious Accommodation
Hotel Windsor Plaza offers a comfortable stay with room service and a 24-hour front desk for your convenience. Enjoy free WiFi and a refreshing outdoor pool for a relaxing experience.

Leisure and Relaxation
Indulge in a delicious continental breakfast each morning and soak up the sun on the terrace. Take a refreshing dip in the year-round outdoor pool or unwind in the shared lounge area.

Convenient Amenities
Plan your day with ease using the tour desk for sightseeing arrangements or utilize the business center for any work needs. Benefit from airport transfers for a hassle-free arrival and departure experience.

Experience the perfect blend of comfort and convenience at Hotel Windsor Plaza. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 41 reviews
Cleanliness: 6.8
Service: 8.8
Location: 8.8
Room Quality: 6.8
Amenities: 7.8
Value for Money: 7.8
Food and Beverage: 7.3
Overall Experience: 8.3
J
Javier family_with_children us
10
Tranquilida
Pros:

Buenos

Cons:

Perfect

2026-01-03 via Nuitee
E
Emilia solo_traveller gt
5
Muy diferente lo que ofrecen
Pros:

Ubicación

Cons:

Instalaciones deterioradas, nada que ver con las imágenes que presentan

2026-01-03 via Nuitee
S
Salvador family_with_children sv
6
Cons:

Se siente mucho ruido en la habitación

2025-12-28 via Nuitee
V
Vivian family_with_children cr
5
Pros:

La ubicación.

Cons:

Las habitaciones no se parecen a las fotos. Son bastante pequeñas y sin ventilación natural (tienen AC)

2025-12-16 via Nuitee
L
larin couple sv
9
2025-12-08 via Nuitee
R
Rodriguez Valdes family_with_children pa
9
Pros:

La ubicación

Cons:

Las sábanas son muy delgadas

2025-12-02 via Nuitee
R
Rodrigo solo_traveller cl
7
Buena atención
Pros:

La ubicación

Cons:

No tengo algo que no me haya gustado

2025-11-15 via Nuitee
S
Santizo Estrada family_with_children gt
9
Pros:

Cómodo, limpio, céntrico

Cons:

El desayuno incluido podría ser mejor. El parqueo muy pequeño.

2025-11-13 via Nuitee
Y
Yasilka Lisbeth couple pa
6
Pros:

El desayuno muy rico.

Cons:

Las toallas estaban en mal estado, con agujeros y deshiladas; favor mejorar este aspecto que aunque básico da una impresión de descuido para el huésped. Además que se escuchaba mucho ruido desde la recepción.

2025-11-11 via Nuitee
C
chicell family_with_children pa
8
2025-10-28 via Nuitee
S
Sarah family_with_children gb
9
Very good hotel
Pros:

Really nice little hotel staff are very friendly great pool we have a comfortable stay fast and efficient room cleaning

2025-09-04 via Nuitee
A
Avila family_with_children gt
10
Pros:

La huvicasion excelente, el servicio nos atendieron muy bien.

Cons:

Que no avía servicio de restaurante

2025-08-07 via Nuitee
A
Avila family_with_children gt
10
Pros:

Todo bien

2025-08-04 via Nuitee
J
Jose Franklin family_with_children hn
6
Satisfecho
Pros:

Su interior

Cons:

Desayuno , debe tener opciones

2025-07-27 via Nuitee
M
Murillo family_with_children hn
7
Buen servicio
Pros:

La piscina, aunque no pudimos usarla

Cons:

La verdad todo estuvo muy bien

2025-07-12 via Nuitee
L
LuvsCubax6 Family ca
8
Fantastic hotel with lots nearby
Pros:

We stayed here from April 2 - 26, 2025. We had 2 rooms. One on ground floor and one on 2nd floor. Rooms were actually bigger than we expected. Hotel and rooms were very clean. Bottled water was left daily for us. Hotel looks basic on the outside but is quite cute on the inside. Breakfast was included and was very good! Staff is very friendly and goes out of their way to help you. Hotel is in a good area and in walking distance to some restaurants. Its also a close drive away to the historical area of San Salvador with a taxi ride for just $5 (easier than driving and trying to find parking). Grocery store was just a 2 minute drive away. The only thing that would have made this a 5* experience was if rooms had a mini fridge in them. When we return to El Salvador, we will definitely stay at this hotel again.

2025-04-17 via Tripadvisor
L
Luciano review category business travellers pe
9
Superb
2025-03-18 via Nuitee
A
Abraham group us
1
Would not recommend at all to stay here you can find better hotels for the same price or cheaper
Pros:

It was clean

Cons:

Front desk girl was a little rude, beds are highly uncomfortable to the point where we couldn’t get rest and they don’t even give you blankets only a sheet. Toilet was leaking water and my daughter fell and hurt her knee. Food was not good.

2025-02-02 via Nuitee
B
Barraza family with young children us
5
Quite place,,
Pros:

Friendly personal

Cons:

Main Door open 24 hrs

2025-01-08 via Nuitee
J
Juan family with young children us
5
Passable
2025-01-03 via Nuitee