City Hotel MAX Munich West

Hotels
8 (3925 reviews)
Nymphenburger Str. 136 , Munich , de

Paid

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Lack of room cleaning
Parking issues
Noise from street

Categories

Cleanliness
6.33
Several complaints about room cleanliness and lack of housekeeping.
Service
8.8
Friendly staff noted, but issues with reception were highlighted.
Location
9.34
Good location near metro, favorable sentiment about accessibility.
Room Quality
7.79
Rooms described as average, some issues with odors and noise.
Amenities
7.32
Amenities like breakfast received mixed reviews; parking issues noted.
Value for Money
8.28
Price performance regarded as good, however, breakfast was deemed overpriced.
Food and Beverage
7.83
Breakfast was generally praised but with some complaints about variety.
Overall Experience
8.3
Mixed reviews overall, but generally acceptable; certain areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:54

Property Description

Modern Rooms with Amenities
Vienna House Easy by Wyndham München offers modern rooms with air conditioning, flat-screen TVs, and private bathrooms with hairdryers, ensuring a comfortable stay for guests.

Convenient Location
Situated in Munich's Neuhausen district, the hotel is just a short walk from Nymphenburg Palace and a quick ride to Munich Central Station, making it an ideal choice for both leisure and business travelers.

24-Hour Front Desk
With a 24-hour front desk, guests can enjoy peace of mind knowing that assistance is available at any time during their stay at Vienna House Easy by Wyndham München.

Book your stay now at Vienna House Easy by Wyndham München for a delightful and convenient experience in Munich!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MUC

Location

Guest Reviews

8
Based on 3925 reviews
Cleanliness: 6.33
Service: 8.8
Location: 9.34
Room Quality: 7.79
Amenities: 7.32
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 8.3
M
Michel solo_traveller be
10
Pros:

Chambre spacieuse et confortable.
Petit déjeuner top.
Personnel sympathique et sérieux.

2026-08-22 via Nuitee
V
Vance couple au
8
Pros:

Nice shower and comfortable bed and great air con

Cons:

Nothing

2026-08-22 via Nuitee
V
Veronica family_with_children us
6
it was ok
Pros:

some rooms where really good, comfortable, spaced, clean

Cons:

some rooms where to small and we were not aware, there was no room for the kids to sleep in even though I asked ahead of time. We would ask for things like an extra pillow or a blanket, or even toilet paper and they would not give it to us or would jus tell us they would talk to someone and nothing happened

2026-08-21 via Nuitee
M
Margot solo_traveller it
7
Pros:

Tutto ok

2026-08-21 via Nuitee
P
Patrick solo_traveller de
9
2026-08-20 via Nuitee
I
Ivo extended_group cz
8
2026-08-20 via Nuitee
G
Gabriele solo_traveller it
9
2026-08-19 via Nuitee
J
János family_with_children hu
4
Relatíve jó helyen lévő,elég jól felújított szálloda de az üzemeltetés és karbantartás nagyon gyenge
Pros:

Jó helyen vsn közlekedés szempontjából,a belváros nincs messze, van parkolási lehetőség

Cons:

Apartmant béreltem, a konyha sarok semmilyen evőeszközt vagy edényt nem tartalmazott, azt később közölték,hogy külön pénzért lehet “konyha csomagot” kérni. Nonszensz! A hűtőszekrény koszos volt és nem igazán működött.
Az egyik ablakon nem volt függöny, korán reggel besütött a nap,nem tudtunk aludni. Reklamáltam a portán, mondták hogy tudnak róla - de akkor miért adják ki azt a szobát?! De legalább adtak egy másik apartmant amiben ilyen probléma nem volt de a konyha ott is ugyanaz.
A zuhany csaptelep lötyög,nem állítható be rendesen a víz hőmérséklet.

2026-08-19 via Nuitee
E
Elisabetta couple it
10
E il mio hotel di fiducia quando vado a Monaco
Pros:

Tutto,la posizione,la pulizia ,la colazione

Cons:

Nulla

2026-08-18 via Nuitee
F
FP solo_traveller nl
10
Top!
Pros:

De locatie, het behulpzame personeel, de prijs-kwaliteit verhouding. AC deed het goed.

Cons:

-

2026-08-18 via Nuitee
E
Elisabetta couple it
10
Soggiorno sempre in questo hotel
Pros:

Pulizia ogni giorno,riordino della stanza e cambio degli asciugamani
Ricca colazione!

Cons:

Nulla

2026-08-17 via Nuitee
L
László couple hu
6
2026-08-16 via Nuitee
V
Victor Manuel extended_group es
1
NO SE OS OCURRA RESEVAR AQUÍ
Pros:

Nada es pésimo el trato del Personal

Cons:

Pésima gestión, servicio nefasto y un trato intolerable: NI SE OS OCURRA RESERVAR AQUÍ
Si valoráis vuestro tiempo, vuestro descanso y, sobre todo, que os traten con un mínimo de dignidad y respeto, buscad cualquier otra opción en Múnich. Nuestra estancia de dos noches en el City Hotel Max Munich West fue una auténtica pesadilla de principio a fin, marcada por la ineficiencia, instalaciones defectuosas y una soberbia inaceptable por parte del personal.
Desde la llegada todo empezó mal. Nos hicieron esperar sistemáticamente hasta las 15:00 en punto para el check-in, viendo claramente cómo el recepcionista de la mañana simplemente mareaba el tiempo para librarse de su trabajo y encasquetarle todos los registros al turno de tarde.
Cuando por fin nos entregan la habitación (la 207), nos encontramos con un panorama desolador:
* Inodoro averiado: La cisterna perdía agua a chorros de forma constante, generando un ruido insoportable.
* Sin agua en el lavabo: El grifo estaba completamente roto. Era imposible lavarse la cara, las manos o cepillarse los dientes.
Al ir a recepción a pedir un cambio, nos mintieron a la cara asegurando que el hotel estaba "lleno". Tuvimos que exigirle al recepcionista que subiera en persona para que viera la vergüenza de habitación que nos habían asignado. Solo tras ver el desastre "apareció" mágicamente una habitación libre en la tercera planta (la cual rechazamos al comprobar que dicha planta estaba en obras). Al final, vino mantenimiento y tardó 20 minutos en arreglarlo, pero tener que pelear y presenciar cómo te mienten de entrada es inadmisible.
Por si fuera poco, las tarjetas de la habitación se desconfiguraron AMBAS noches. La segunda noche, tras un día agotador de excursiones, el recepcionista del primer turno —el mismo que nos tuvo esperando por la mañana— nos soltó sin despeinarse ni mirarnos a la cara que NO estábamos hospedados allí y que no éramos huéspedes.

2026-08-16 via Nuitee
S
Salma couple eg
8
2026-08-16 via Nuitee
M
Manuela couple fr
8
Pros:

Bon emplacement de l'hôtel.

2026-08-15 via Nuitee
K
Katrin extended_group at
6
2026-08-15 via Nuitee
U
Uwe S. solo_traveller de
3
2026-08-15 via Nuitee
W
Walter couple de
1
Übelst!!
Pros:

Nichts, sehr schmutzig, unfähiges Personal

Cons:

sehr schmutzig, unfähiges Personal

2026-08-14 via Nuitee
G
Gerardo couple it
9
2026-08-14 via Nuitee
U
Uwe-karsten solo_traveller de
8
einfach schön
Pros:

sehr gepflegt und ruhig, gute Lage und sehr gutes Preis-Leistungs-Verhältnis, ich werde das Hotel weiterempfehlen!

2026-08-14 via Nuitee