Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Helpful staff
Central location
Cons:
Cleanliness issues
Some rooms very small

Categories

Cleanliness
8.59
Several reviews highlight issues with dirtiness and poor maintenance.
Service
10
Staff are consistently described as amazing, helpful, and friendly.
Location
10
The hotel is praised for its perfect central location.
Room Quality
9.56
Some rooms were noted to be small without windows, but generally comfortable.
Amenities
9.6
Amenities described as adequate, but some areas were noted to be poorly maintained.
Value for Money
10
Overall, guests feel the experience fits the price with some room for improvement.
Food and Beverage
9.05
Reviews about breakfast are mixed; limited options noted.
Overall Experience
10
Many guests enjoyed their stay despite some criticisms, would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:53

Property Description

Convenient Location
Situated in Hanoi's Old Quarter, a short distance from popular attractions like Hoan Kiem Lake, St. Joseph Cathedral, and Hanoi Opera House.

Comfortable Accommodation
Elegantly furnished rooms with hardwood floors, modern amenities, and some with private balconies offering city views.

Excellent Services
24-hour reception, tour desk, airport transfers, and a restaurant serving delicious Vietnamese and European cuisine. Book your stay at Hanoi Media Hotel & Spa for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs VND 25000 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 6 years old and over stay for VND 250,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 2787 reviews
Cleanliness: 8.59
Service: 10
Location: 10
Room Quality: 9.56
Amenities: 9.6
Value for Money: 10
Food and Beverage: 9.05
Overall Experience: 10
K
Kristin • couple • nz
9
2026-08-08 • via Nuitee
B
Beth • couple • au
9
Pros:

Great location and view from the bar

Cons:

The additional bed provided was very hard

2026-08-08 • via Nuitee
S
Shivani • solo_traveller • sg
7
Pros:

Staffs are helpful and kind

Cons:

The food was not as per requested.since we dont eat pork or beef,the choices was limited to eggs and fruits.

2026-08-08 • via Nuitee
V
Vatafu veronica • solo_traveller • ro
10
Pros:

Everything!

2026-08-05 • via Nuitee
K
Kenyon • family_with_children • gb
9
Perfect location for viewing the Old Town and doing some last minute shopping for our stay
Pros:

So welcoming and made our very brief stay easy and fun. Breakfast was good and it meant we could get out and about.

Cons:

One of the rooms was a little small, but as we were getting out into the town, it didn't really matter.

2026-08-03 • via Nuitee
S
sidhdharth • family_with_children • gb
9
Pros:

Location very central and perfect for roaming round the old city

Cons:

Rooms are small

2026-08-02 • via Nuitee
Y
YUKA • couple • jp
7
また泊まるけどマッサージはもう付けないかな
Pros:

デザイナーズホテルで、いろいろこだわっていてホテルはすばらしかった。
フロントの方も気さくでよかった。
場所もよくまた泊まりたい

Cons:

10分間無料マッサージ付で予約したんですが、こちらから確認しないとスルーされてしまうのが残念
朝食はボックスでサンドウィッチをくれましたが、当初はボックスとフルーツだよと言われたのにボックスしかでてこなくて、フルーツは？と聞いたら用意されてなかったのも残念だった

2026-08-02 • via Nuitee
R
Robin • solo_traveller • nl
9
Pros:

Locatie is top. Zeer vriendelijk personeel.

2026-07-25 • via Nuitee
S
Sandra • family_with_children • nl
10
Top!
Pros:

Midden in het centrum. Personeel professioneel en klantgericht en heel aardig. Als je wilt regelen ze trips en taxis
Ontbijt was niet overdadig, maar erg lekker
Kamer schoon en ruim genoeg

Cons:

Alles was prima

2026-07-24 • via Nuitee
M
Mariam • family_with_children • eg
10
2026-07-23 • via Nuitee
F
Frank • couple • nl
7
ok
Pros:

goede ligging in old town, prima prijs, vriendelijke mensen.

Cons:

matig ontbijt in ongezellige ruimte, rommelig hotel en dakterras

2026-07-22 • via Nuitee
A
Anais • solo_traveller • fr
8
2026-07-20 • via Nuitee
S
Steven • family_with_children • nz
9
2026-07-18 • via Nuitee
L
Lenka • solo_traveller • nl
10
Pros:

Personeel was fantastisch! Ze hebben ons het gevoel van thuiskomen gegeven. De locatie was ook top.

2026-07-17 • via Nuitee
H
HSIN I • family_with_children • tw
9
Pros:

地點方便，對面就是G25，房間乾淨寬敞且沒有潮濕霉味

2026-07-12 • via Nuitee
İbrahim • solo_traveller • tr
7
2026-07-11 • via Nuitee
J
Jomei • solo_traveller • tw
10
Pros:

櫃臺人員很親切，樂於協助。位置好。

2026-07-11 • via Nuitee
F
Felicia • solo_traveller • au
10
Pros:

Hannah at reception was so friendly and helpful even after our stay, she was extremely helpful with booking our next stop which was one of our favourite parts of the entire trip. The location of the hotel is so convenient to get to places especially all being walking distance. The breakfast buffet was good too, it was nice that the buffet had something different everyday. The room we had was so large and spacious.

2026-07-08 • via Nuitee
B
Barbara • couple • ie
10
2026-07-04 • via Nuitee
C
Chhetri • solo_traveller • vn
10
2026-07-04 • via Nuitee