Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Helpful staff
Central location
Cons:
Cleanliness issues
Some rooms very small

Categories

Cleanliness
8.59
Several reviews highlight issues with dirtiness and poor maintenance.
Service
10
Staff are consistently described as amazing, helpful, and friendly.
Location
10
The hotel is praised for its perfect central location.
Room Quality
9.56
Some rooms were noted to be small without windows, but generally comfortable.
Amenities
9.6
Amenities described as adequate, but some areas were noted to be poorly maintained.
Value for Money
10
Overall, guests feel the experience fits the price with some room for improvement.
Food and Beverage
9.05
Reviews about breakfast are mixed; limited options noted.
Overall Experience
10
Many guests enjoyed their stay despite some criticisms, would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:53

Property Description

Convenient Location
Situated in Hanoi's Old Quarter, a short distance from popular attractions like Hoan Kiem Lake, St. Joseph Cathedral, and Hanoi Opera House.

Comfortable Accommodation
Elegantly furnished rooms with hardwood floors, modern amenities, and some with private balconies offering city views.

Excellent Services
24-hour reception, tour desk, airport transfers, and a restaurant serving delicious Vietnamese and European cuisine. Book your stay at Hanoi Media Hotel & Spa for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.6
Based on 2817 reviews
Cleanliness: 8.59
Service: 10
Location: 10
Room Quality: 9.56
Amenities: 9.6
Value for Money: 10
Food and Beverage: 9.05
Overall Experience: 10
A
Abbie • solo_traveller • gb
10
2026-09-14 • via Nuitee
P
Philip • solo_traveller • gb
10
Friendly comfortable hotel in the heart of Hanoi’s old quarter.
Pros:

This is a very comfortable hotel in an ideal location in the old quarter. The staff are really friendly and helpful. I certainly would recommend this as a place to stay while visiting Hanoi. Also excellent value for money

2026-09-13 • via Nuitee
V
virginie • family_with_children • fr
10
2026-09-13 • via Nuitee
C
chenghao • solo_traveller • tw
9
2026-09-06 • via Nuitee
A
Arthur • couple • fr
9
Pros:

Très bon emplacement, les lits sont très confortables et les chambres sont grandes

Cons:

Petits défauts liés aux lumières, qui s’allumaient parfois automatiquement pendant la nuit

2026-09-04 • via Nuitee
L
laure • family_with_children • fr
8
Pros:

Le personnel se met en quatre pour vous accueillir au mieux.
A la réception les conseils pour la suite de mon séjour ont été précieux: réservation de train de chauffeur, de cars... à des prix très intéressants.
Pour un séjour un peu plus long on nous a même proposé un surclassement sans frais.
Je recommande vivement cet hôtel

2026-09-01 • via Nuitee
S
Sivy • couple • fr
9
bon emplacement, proche de tout commodité,
Pros:

bon emplacement, proche de tout commodité, bon literie, personnel serviable.

Cons:

absence ou peu de climatiseur dans les espaces commune est regrettable ! petit déjeuner à améliorer, éclairage a améliorer dans la chambre, dans la salle de bain et partie commune. Wifi pas top.

2026-08-30 • via Nuitee
S
Sivy • family_with_children • fr
8
bon emplacement, proche de tout commodité,
Pros:

bon emplacement, proche de tout commodité, bon literie, personnel serviable.

Cons:

absence ou peu de climatiseur dans les espaces commune est regrettable ! petit déjeuner à améliorer, éclairage a améliorer dans la chambre, dans la salle de bain et partie commune. Wifi pas top.

2026-08-30 • via Nuitee
S
Sivy • solo_traveller • fr
9
bon emplacement, proche de tout commodité,
Pros:

bon emplacement, proche de tout commodité, bon literie, personnel serviable.

Cons:

absence ou peu de climatiseur dans les espaces commune est regrettable ! petit déjeuner à améliorer, éclairage a améliorer dans la chambre, dans la salle de bain et partie commune. Wifi pas top.

2026-08-30 • via Nuitee
C
Camilla • extended_group • dk
9
Hyggeligt lille hotel med perfekt beliggenhed lige midt i Old Quarter. Fantastisk sødt og hjælpsomt personale der hjalp
Pros:

Hyggeligt lille hotel med perfekt beliggenhed lige midt i Old Quarter. Fantastisk sødt og hjælpsomt personale der hjalp os med alt.

2026-08-28 • via Nuitee
N
Nuri • solo_traveller • de
9
2026-08-22 • via Nuitee
M
Marie • family_with_children • fr
10
2026-08-21 • via Nuitee
M
Marie • family_with_children • fr
10
Super séjour avec une équipe adorable.
Pros:

Super localisation, proche du lac.
Équipe adorable et attentionnée, Hanna nous a bien aidé à organiser notre séjour dans la baie d’Halong.

2026-08-21 • via Nuitee
R
Robin • solo_traveller • nl
9
2026-08-20 • via Nuitee
A
ANGEL • couple • es
10
Perfecto para estar en Hanoi!
Pros:

Todo fue perfecto. La vistas de la terraza son preciosas a todo Hanói. La habitación estaba muy bien y en pleno corazón de la ciudad.

2026-08-19 • via Nuitee
L
lewis • couple • gb
9
2026-08-19 • via Nuitee
O
Oscar • couple • gb
10
2026-08-17 • via Nuitee
K
KATHRYN • couple • gb
9
Great value, excellent location, and a comfortable stay
Pros:

Excellent value hotel in a fantastic Old Town location. Simple breakfast menu, freshly cooked to order. Friendly service and great overall experience. Would definitely stay here again.

2026-08-13 • via Nuitee
E
Eric • couple • be
7
2026-08-12 • via Nuitee
J
Jessamine • solo_traveller • au
10
Pros:

Our stay was very comfortable for the price and Hannah was very welcoming. We would definitely stay again

2026-08-11 • via Nuitee