Hotel Real Plaza

Hotels
9 (1399 reviews)
Avenida Carranza 890 , San Luis Potosí , mx

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable beds
Cons:
Cleanliness issues
Noise from other rooms
Lack of amenities

Categories

Cleanliness
8.33
Several comments noted issues with cleanliness and maintenance.
Service
9.8
Guests praised the staff for being helpful and pleasant.
Location
9.84
Location received positive remarks for accessibility to the city center.
Room Quality
8.29
Mixed sentiments; while some appreciated comfort, others mentioned issues.
Amenities
8.82
Facilities noted as good, but some amenities were not functional.
Value for Money
9.28
Good value was mentioned; guests were satisfied with overall pricing.
Food and Beverage
8.33
Reports of poor service at the poolside café affected this score.
Overall Experience
9.3
Overall experiences were largely positive, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:09

Property Description

Outdoor Pool and Free Parking
Hotel Real Plaza boasts an inviting outdoor pool where guests can relax and unwind. The convenience of free private parking adds to the ease of your stay, ensuring a stress-free experience from the moment you arrive.

Comfortable Rooms with City Views
Experience comfort and style in the air-conditioned rooms at Real Plaza. Admire the city views from select rooms, each tastefully decorated in a classic style. Enjoy modern amenities such as free Wi-Fi, cable TV, and a private bathroom for a pleasant stay.

Dining Options and 24-Hour Reception
Satisfy your cravings at the on-site à la carte restaurant and English-style bar, offering a variety of culinary delights. Additionally, the 24-hour reception is at your service for car rentals, airport transfers, and local area information, ensuring a seamless and enjoyable visit to San Luis Potosi.

Book now for a delightful stay at Hotel Real Plaza!

Important information:

High occupancy dates: the hotel will charge the first night of your stay with the credit card provided. This charge will be carried out on the day of arrival, in the morning.
In case the charge does not proceed, the reservation is held until 19:00 hrs, after this time, your reservation is subject to availability at the Hotel.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SLP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    People no matter the age stay for MXN 200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1399 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.84
Room Quality: 8.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
R
Rosana Aime solo_traveller mx
8
Pros:

El hotel esta muy cerca de la zona centro por lo que se puede llegar caminando.
En mi estancia la habitación siempre estuvo muy limpia, al igual q el gimnasio, los elevadores y el estacionamiento.

Cons:

Las camas son algo rígidas y el Internet estaba algo lento pero era xq el hotel estaba muy lleno.

2026-04-22 via Nuitee
M
Miguel Angel family_with_children mx
10
Pros:

La ubicación es excelente, muy cerca del centro, no usamos la piscina pero estaria genial usarla en alguna otra ocacion, la cama muy suave, dormimos muy bien

2026-04-21 via Nuitee
G
Gabriela Guadalupe extended_group mx
7
2026-04-16 via Nuitee
G
Gustavo solo_traveller mx
9
Pros:

Que te atienden de forma amable

Cons:

Todo bien

2026-04-15 via Nuitee
A
Alejandro solo_traveller mx
10
Pros:

Muy céntrico y bien presentado el hotel

Cons:

Son un poco ruidosas las habitaciones se escucha mucho el tráfico de la avenida

2026-04-15 via Nuitee
couple mx
9
2026-04-11 via Nuitee
L
Luis Roberto family_with_children mx
10
Pros:

It has been renovated

Cons:

I guess that the pool was a bit busier than expected

2026-04-09 via Nuitee
E
Eleazar family_with_children mx
6
Pros:

Ubicación

Cons:

Habitación con olor a humedad y baño con olor a drenaje

2026-04-09 via Nuitee
M
Monica Denisse couple mx
10
2026-04-08 via Nuitee
E
ENRIQUE family_with_children mx
9
todo muy bien me volveria a quedar ahi estan los pasillos viejitos pero todo bien
Pros:

esta todo muy bien solo que si la recamara es para 4 deberian tener 4 toallas las pedi los dos dias

Cons:

nada todo bien el estacionamiento un poco justo

2026-04-08 via Nuitee
H
Hernández Montemayor family_with_children mx
9
Pros:

La ubicación.

Cons:

En realidad estuve satisfecho, un plus habría sido que la alberca fuera cerrada, pero aún así estuvo bien.

2026-04-07 via Nuitee
P
Paloma couple mx
10
Pros:

Los cuartos con las vistas bonitas al igual que la alberca

Cons:

Todo bien

2026-04-07 via Nuitee
D
Dulce María couple mx
10
2026-04-06 via Nuitee
M
Miguel Angel Mascorro Hernandez family_with_children mx
8
2026-04-05 via Nuitee
M
Magaly family_with_children mx
10
2026-04-05 via Nuitee
H
Hernandez family_with_children mx
10
Pros:

La ubicación , la vista del hotel , la comida , excelente hotel

Cons:

Todo está excelente no tengo queja

2026-04-04 via Nuitee
R
Rosa Carmina extended_group mx
7
bien
Pros:

no puedo comentar al respecto, nunca se ofreció por parte de recepción alguna orientación sobre otros servicios, lástima

Cons:

la estancia fue ocupación triple y solo ofrecieron 2 toallas y 2 botellas con agua, a pesar de que se solicitó a la recepción nunca se proporcionaron.

2026-03-31 via Nuitee
M
Mai family_with_children mx
9
2026-03-31 via Nuitee
M
MIGUEL ALEJANDRO family_with_children mx
10
2026-03-31 via Nuitee
B
belinda couple us
7
Decent
Pros:

Location

Cons:

Staff was excellent. The only thing is they don’t provide cleaning staff with vacuum cleaner, just a broom. So we suffer from Alergies every single day.

2026-03-30 via Nuitee