America's Best value Inn & Suites-Helena

Hotels
•
America Best Value Inn
4.8 (404 reviews)
800 North Oregon Street , Helena , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Standard service standard for a hotel of this rating
Cons:
Dirty accommodations
Rude staff
Missing advertised amenities

Categories

Cleanliness
3.45
Numerous complaints about dirtiness, including dirty rooms, carpets, and linens.
Service
7.41
Mixed reviews about staff, but some issues reported with rude service and management.
Location
5.95
Some reviews mention the location being far from the city, but it is noted as quiet.
Room Quality
3.91
Several complaints about room conditions including broken amenities and overall disrepair.
Amenities
4.43
Guests reported missing amenities like breakfast and issues with items not being functional.
Value for Money
6.4
Generally considered a low-cost option, but not delivering expected quality.
Food and Beverage
2.43
No breakfast provided despite being advertised, towels and linens not clean.
Overall Experience
4.42
Many negative experiences leading to a poor overall sentiment from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-27 18:19

Property Description

Mountain Views and Outdoor Pool
Experience breathtaking mountain views from your room at America's Best Value Inn & Suites-Helena. Unwind by taking a refreshing dip in the outdoor swimming pool, the perfect way to relax after a day of exploring the city.

Comfortable Accommodations with Modern Amenities
Each room at our 3-star hotel is designed for your comfort and convenience. Enjoy free WiFi, a private bathroom with free toiletries, and cozy bed linens. Some rooms even offer a view of the pool, adding an extra touch of luxury to your stay.

Convenient Location and Services
Located just a short distance from Helena College and City-County Building, our hotel offers free private parking and a business centre for your convenience. Our 24-hour front desk staff is always ready to assist you, making sure your stay is seamless and enjoyable.

Book your stay at America's Best Value Inn & Suites-Helena now and make unforgettable memories in the heart of Montana.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HLN

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

4.8
Based on 404 reviews
Cleanliness: 3.45
Service: 7.41
Location: 5.95
Room Quality: 3.91
Amenities: 4.43
Value for Money: 6.4
Food and Beverage: 2.43
Overall Experience: 4.42
J
Jazmiyne • solo_traveller • us
3
Cons:

The window in the room I stayed didn’t even close fully and couldn’t be locked. There was no screen for it either.
The room itself was messy. Trash and other items under the bed and linens didn’t appear to be clean. Very visible stains on the walls and boot marks of mud on the floor.

2026-10-11 • via Nuitee
R
Richard • solo_traveller • us
1
I just needed to sleep. It was loud and dirty. But cheap
Pros:

Cost

Cons:

Dirty. Trash everywhere. Blood and boogers all over the shower and bathroom. Trash on the outside. Backwards shower. Toilet spits piss water back at you every time you flush. Dirty bedding.

2026-10-08 • via Nuitee
A
Ash • solo_traveller • us
10
2026-10-07 • via Nuitee
N
Nolan • extended_group • us
3
2026-10-07 • via Nuitee
M
Mary • couple • us
2
not impressed will not stay there again or recommend anyone staying there.
Pros:

the coffe was good front desk guy was friendly it had a balcony you could step out in front of room.good location.great access to shopping and food places.reasonable price.

Cons:

very ran down the pool is dirty garbage can's were all full on the outside no ashtrays set out anywhere on the property.the rooms the numbers on the door not secured on.questioned if door really security locked. filthy air conditioner old.rooms stunk like stale smoke not cleaned good bed sheets very filthy look like they were never changed or washed! noisey customers in other rooms

2026-08-31 • via Nuitee
C
Clift • family_with_children • us
5
2026-08-28 • via Nuitee
A
Angelina • solo_traveller • us
1
2026-08-26 • via Nuitee
A
Angelina • solo_traveller • us
1
You get what you pay for. Don't go cheap if you want a clean safe room to sleep in.
Pros:

The price wasn't bad

Cons:

Front desk person bad no compassion for the situation I was in. Put us on the second floor when I was with a friend in dialysis. Took a long to check us in and was rude.
Room was dirty, comforter had a tear in it. Bathroom had bugs and bugs on floor. Due to sheer exhaustion, we put our own sheets down and suffered through it. When requested a refund, I never heard back. Wouldn't recommend

2026-08-26 • via Nuitee
R
Richard • extended_group • us
4
Overall we had a terrible experience and will not be using this motel in the future.
Cons:

Very dated and rundown, photos on booking are not an accurate representation of what the motel looks like currently. First room they put us In was around the back of the motel, we walked to it and all of the contents of the room were out in the parking lot and the room was empty except for two people sitting in the room taking a smoke break, second room the tv was smashed, so they “upgraded” us from a two queen room to a king room because that’s all they had left and the floor was sticky and the corner shower was small enough it flooded the bathroom and the shower curtain wrapped itself around you as you showered. Overall we had a terrible experience and will not be using this motel in the future.

2026-08-24 • via Nuitee
J
jeff • solo_traveller • us
3
Pros:

Close to down town.

Cons:

All of it. It was in a bad neighborhood. The building was falling apart. Only half the room numbers were still on the doors. And the smell in the room was a combination of sweat and dead hooker. The sink had cigarette burns on it and a single sheet over the mattress. No fridge or microwave. I

2026-08-20 • via Nuitee
B
Brian • solo_traveller • ca
6
Pros:

Easy access to the place.

Cons:

Cold coffee in the morning, no tap to rinse out coffee mug.

2026-08-18 • via Nuitee
W
Waldroup • solo_traveller • us
5
2026-08-18 • via Nuitee
R
Randall • family_with_children • ca
6
2026-08-17 • via Nuitee
K
Kaleen • family_with_children • ca
1
Will not stay there ever again
Pros:

The beds and floors were filthy.

Cons:

Literally everything.

2026-08-17 • via Nuitee
J
Jenny • solo_traveller • us
1
2026-08-09 • via Nuitee
A
Anthony • family_with_children • us
3
Would not want to stay there again, It's trashy. Not the worst ive stayed at, but still bad
Pros:

IT was cheaper than the rest. That's about it. it had a pool but was full of possibly illegals who barely spoke English and were drunk. parking was decent, at least. rooms were painted and had newish flooring.

Cons:

It was run down, they didn't clean the rooms daily, the TV barely worked, beds were hard, and there was a lot of shady characters hanging around. Was told a lot of thefts happen at this location. The rooms were tiny. the pool was full of drunk mexicans.

2026-08-06 • via Nuitee
T
Thom • extended_group • us
1
2026-07-25 • via Nuitee
P
Paul • solo_traveller • us
4
I slept and left
Pros:

Cheaper than most

Cons:

A rather dirty environment

2026-07-25 • via Nuitee
C
chumb2026 • Solo travel
8
My stay
Pros:

I had a great stay at America’s Best Value Inn in Helena, Montana. The staff was friendly and welcoming, check-in was quick, and the room was clean and comfortable. The location was convenient, with easy access to the freeway, shopping, and downtown Helena. It was an affordable place to stay, and I would definitely consider staying here again.

2026-07-23 • via Tripadvisor
M
Matthew Gillette • solo_traveller • us
1
Will never stay here again
Pros:

I liked the initial price for the room.

Cons:

When I arrived I noticed the establishment was run down. I got checked in and when we got to the room the number on the door was broken, so it wasn't readable. There were people outside smoking marijuana and a lot of run down vehicles in the parking lot. The room was in a state of disrepair, there were pits in the walls, the headboard and the furniture.The room smelled of bleach as if they were trying to cover up odors. Later it smelled like mold. The bed was uncomfortable and the description of the room was inaccurate. It advertised a couch which was nonexistent. There's a reason why there is only a picture of the television in the bookings listing. We stayed away as long as we could returning just to sleep. After the first night I checked out of our two night stay and went to another hotel. I would rate this as one of the top five worst hotel rooms I've stayed at.

2026-07-19 • via Nuitee